Customer Reviews of AutoNation Ford Lincoln Orange Park
Review type:
Purchase of Atlas Cross Sport
Service to repair underlayment above tire
by Ford Edge on 07/31/2025Friendly service, Easy to make an appointment, quick service. Al and the rest of the team made a quick diagnosis and was able to make a repair around my schedule. The communication in the progress of service was quick and my car was… repaired quickly with little downtime.Sara Combs
by Sara C. on 07/12/2025Great staff and service. They’re very friendly and helpful and knowledgeable.Hello Sara, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Service for motorhome
by egerring on 05/19/2025Our service adiviser Cassandra was very helpful and was able to get us in quickly. Afeter an oil change and alignment the rig drove very smooth.Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchase of Atlas Cross Sport
by Steph M. on 04/24/2025I was satisfied in my purchase of used 2024 Atlas Cross Sport. It was recently traded in and the price was not confirmed, but we I am happy we were able to work through the mix up.Hello Steph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome Service
by Igolflash on 02/07/2025Had an annunciator light illuminate indicating a potential issue that should be addressed by dealer. Called and made an appointment. Service desk was a beehive of activity, but Cassandra asked me to describe issue. She actually listened,… asked questions and explained process. She called me after the diagnosis, explained the remedy, and I returned to dealer to retrieve vehicle. It is a Ford, and I've had Lincolns in the past, and I thought I was being treated as if I had a Lincoln-nothing but first class. Car was immaculate, problem fixed. Highly recommend AutoNation Ford Lincoln in Jacksonville for service issues.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Best Car dealer around
by Lonnie H on 08/08/2024Thank you AutoNation Ford Orange Park and Kate for helping me with the purchase of my ford explorer. She was very friendly snd transparent making the process as smooth as possible. She catered to my every need, making me feel like my… satisfaction was her top priority. I will definitely be back when im lookimg to purchase another vehicle. Again, thank you Kate at AutoNation Ford Orange Park.Hello Lonnie, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Orange Park. Thank you so much for being one of our valued guests and we look forward to your next visit!
Best Service Dept in Jax!
by Kelley on 04/10/2024I have never had a bad service experience. Ranae, my service advisor, is fantastic. On my last visit, she solved my problem and completed my unscheduled recall in one visit and under an hour! Talk about a tightly run shop - they've got it… figured out!Hi Kelley, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Said Sala
by Cole Th on 03/01/2024Great experience buying with Said. Not pushy and worked hard to get me into my truck.We are pleased to hear you had such a positive experience with us, Cole! If you ever need help, just give us a call. Happy motoring!
Siad is awesome
by Blessed 1 on 02/29/2024I am so blessed to have met Siad when I bought my 1st vehicle from ANFord. Of course my 1st call when I needed another vehicle was to Siad. He is so calm, so helpful and does not pressure you. He goes above and beyond for his customers. I… would follow Siad where ever he is at. He is so honest with you. Also the plus is he doesn’t call you and text you everyday to see if you will buy a car like most salesmen do. I went to Hanania and in the 1st 3 mins the guy used a curse word when speaking with me. I am a woman of God and I do not and can’t stand when people make this language a normal part of the conversation. Met with Siad and it was a much more calmer and kinder demeanor. 2nd car is great. I hope not to have to buy anytime soon but will definitely find Siad when I do.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr Edmunds Best Salesman
by SmitDay on 02/19/2024Edmunds was very honest and straight forward. He was very committed to making sure that I was relaxed and not pressured in buying my vehicleHi Smitday, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!
Great Sales Staff
by Gregor54 on 01/30/2024Bought a new F150 and was helped very well through the process by Jeff Howard, my salesman, he was best I have ever dealt with! He went over and above to get me the best deal. Also, Chris Dame sales manager, he was great to deal with. In… finance Marley was really on the ball, getting me the best financing! And Todd Rossi, the General Manager for approving the deal! I would highly recommend them if you are thinking about purchasing a new Ford or Lincoln.Hi , thanks so much for the warm recommendation of the team here at AutoNation Ford Orange Park. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Orange Park
Outstanding dealership
by Gahjeen on 01/30/2024It was a pleasure doing business with AutoNation Ford Lincoln Orange Park. Jeff Howard is a true professional and worked hard to exceed my expectations. Highly recommend him and John Kanicki who handled finalizing the sales.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Orange Park! Don't hesitate to call us if you ever need anything. Be safe on the road!
Feeling Mavericky!
by Don on 12/07/2023I like the fact that the dealership was upfront with me regarding the price of the 2024 Ford Maverick and did not try to play games with me.Hello Don, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jessica is amazing!
by Justin m on 12/07/2023I work with Jessica for my service needs and she’s always on top of her job, communicating throughout the process and making a difficult situation as easy as possible.Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
09 TOYOTA TACOMA
by GENE TYRE on 12/05/2023Very well pleased with salesman,said tala, he did everything he said he would, i will come there next time i need to get a vehicle,, lady that does the paper work was also excellent.....THANKS ,GENE TYREHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service
by Service on 11/23/2023Poor customer service from service adviser . All work requested to be done did not get done even though the car was at service from Saturday until WednesdayHi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (904) 270-9943 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
More than an oil change
by miscojohn on 11/15/2023When I arrived at my appointed time at AutoNation Orange Park, Matthew, my service coordinator, discovered that I had made an appointment at a different AutoNation. Nevertheless, he was able to work me into their schedule. I originally… came in for an all-synthetic oil change and tire rotation, but I also had a warning on my instrument panel that the cross-traffic and side monitor radar was not working. I had found a service bulletin online and Matthew coordinated the work so that they were able to make the computer correction and restore the radar...which makes me very happy. On top of that, they washed my Escape. Good job! had found a service bulletin onlineHi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Owner.
by Faye&Lamar's on 11/07/2023updated 11/13/2023It took us a little longer than expected, but other than that everything went well.Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (904) 270-9943 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Great service!
by Karens12 on 11/10/2023Ford auto nation on blanding Blvd Jacksonville FL has a wonderful service team. I have been taking my vehicle for service there for several years and am never disappointed with the service! Cassandra and Renee are my assigned service reps… and they are great to work with!Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Orange Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Repair work not done
by Michael on 11/08/2023I took my 2005 Ford Escape into this dealership because the door open/seat belt chime came on for five cycles after driving 5 or miles. This has happened for two months. This event is extremely distracting and could lead to an accident. I… left the vehicle with the dealership for 5 days while I was out of town. The service technician took it for several test drives (20+ miles) and said the problem didn't occur. I find this hard to believe because this happens chime issue occurs every time the vehicle is driven. No further analysis/diagnostics were performed. After leaving the dealership, the chime issue happened again. Looks like I will have to find a way to remedy this issue, no thanks to Ford. I was planning to buy a new Ford Explorer next year, as the Escapee has given me many years of great service. Based on this experience, I won't be buying a Ford product, nor will I ever visit a dealership for service.Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 270-9943 to discuss what we can do to help.
Great Service
by Christina on 10/31/2023Barbie was exceptional with getting everything done in a timely manner. I would come back just because of her.Hi Christina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Steph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Phoenix Grant on 04/27/2025