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Customer Reviews of Audi of Orange Park

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The following reviews are more than two years old. They are not included in the overall rating.
11 sales reviews
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  • Audi Orange Park is terrific!

    5 out of 5 starsby Jim Wood on 02/01/2020

    This is the third Audi A 6 we have leased and have always received top notch service and assistance. Just last week Armin helped us with our newest A6 and was very helpful and a delight to work with

  • Love my Audi

    5 out of 5 starsby Q3 on 08/16/2019

    Excellent service, wonderful people. Todd was terrific!!!

  • Great cars and service

    5 out of 5 starsby OP on 07/28/2019

    It was a pleasure working with Patrick Fisher at Audi.It was a fast and easy process with great customer service.

  • Treated us like family

    5 out of 5 starsby Gilhicks on 07/16/2019

    We really had initially made up our mind on another vehicle. My wife had always wanted and Audi so we took Saturday afternoon to go to the Orange Park Dealership. Met Patrick and the rest is history. He made everything so simple and cared that we were reluctant on some terms and made it a point to walk us though some of those doubts. We ended up buying an Audi A4 and we couldn’t be happier. My wife smiles every time we get in the car and in the end that is all that matters. So Thank you Sudi Orange Park and especially Patrick for making this an enloyable experience.

  • Audi Q3

    5 out of 5 starsby NewQ3owner on 05/20/2019

    This was a pretty painless process throughout the preview and the sale. The only glitch was when we were trying to leave with our new purchase and they didn’t bring our keys to us for over 30 minutes. Love the vehicle!

  • Q5

    5 out of 5 starsby Resipsa on 02/28/2019

    Extremely nice and easy to deal with

  • Excellent experience

    5 out of 5 starsby 1Tallahassee on 11/20/2018

    Jerry Kelly has again made buying a car an enjoyable experience. He and the entire team are professionals and a pleasure to work with.
  • 2018 Audi A3

    5 out of 5 starsby KallieJade3 on 10/01/2018

    Kam at Audi of Orange Park gave me the best car buying experience ever.
  • Audi or orange park

    5 out of 5 starsby Daniel_Z on 09/12/2018

    Probably the most professional and upfront with no sleezy tricks car buying process I have ever had. Everyone was very respectful and very professional. Next vehicle I buy I will be going to Audi or orange before anywhere else
  • Less than pleasant experience

    2 out of 5 starsby CarforJack on 04/16/2017

    Tried to by a certified used car. Management was arrogant and condescending. Imagine getting a comment that "maybe this is not the car for me". Could have purchased the car for cash but walked out instead.
  • Arrogant, condescending, and cheap

    2 out of 5 starsby KHough on 01/21/2013
    updated 08/03/2025

    First, this dealership lacked polish that I would expect from a luxury car dealer. Got a call that my Audi was ready to pick up and drive home Monday night. I arranged to drop by Tuesday morning instead. The car was not even close to ready. Very dirty, no gas in the tank. Customers shouldn't even be seeing new cars in this state. Salesman was nice enough otherwise. The BIGGEST reason they got 2 stars from me was the attitude of the general manager. Everything was fine (got a fair deal on the Audi itself) until the trade in came up. He couldn't have handled this much worse. I felt like I had walked into a pawn shop at this point. He made it clear he wasn't particularly interested in my trade, and seemed baffled that the trade in valuation might hold up the sale. You'd think trading in a car wasn't commonplace, and that the whole ordeal was a huge hassle for the dealership. Ended up offering $6k below the book value, and refused to budge. So not only was the offer insulting, but his "take it or leave it" attitude really twerked me. They were selling me an Audi S4, God's gift to cars, and I was lucky for it, too. I should be grateful that they were taking the time and effort to sell me the rare, prestigious Audi (it is neither of these, by the way). I said I'd like to take the day and think about it, and perhaps come back later. The manager told me if I went home, he'd take the Audi off of reserve immediately and open it up to whoever bought it first. Keep in mind I had already made a $2k deposit on this very car, and it wasn't ready for me to take home now anyway! Again he was clear: I could take their low ball offer now, or they'd be more than happy to let me walk. I contrasted this experience with my mustang purchase a few years ago and the difference was night and day. The Ford dealership seemed HAPPY to have my business, imagine that! They bent over backwards for the sale, including the trade in portion. So if you're spending 60k for an Audi and expect to be treated better than when buying a Focus, look elsewhere. PS. Yes I bought the car, but but I've never felt so much shame and regret after any purchase, and I surely won't be making the same mistake again at this dealership. There are plenty of places to buy an Audi in North Florida. PPS. The S4 is AWESOME and I'd recommend to anyone considering it.
About our dealership
Amenities
  • Complimentary Drinks
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Television