Village Toyota of Homosassa
Customer Reviews of Village Toyota of Homosassa
Review type:
Outstanding dealership in a small town!
Outstanding dealership in a small town!
by KK on 05/27/2025It was my first time visiting Village Cadillac-Toyota. Came in looking for a new car as mine was totaled. I had a Rav4 hybrid and was looking for another hybrid but smaller. The moment I walked in, Brian Jennette was at my service. Brian… was very knowledgeable, friendly, and worked hard to help me out. Within a couple of hours, I ended up leasing a 2025 Toyota Crossover hybrid. Thanks, Brian, for a job will done. If anyone wants a great sales specialist, drop by Village and ask for Brian JennetteGreat service
by Mau on 05/21/2025The staff have always been accomodating everytime i have my car checked with them for maintenance. So far my car is always in great condition. Toyota has always been the best for me. A car brand you can always trust plus the staff of… Toyota Homossasa are the best. Special thanks to Louis Delmar for a great job. To all the staff, thank you.Great new vehicle
by Jay on 05/21/2025I really liked taking a test drive of the vehicle with Kevin Taveras. He was able tell me about all of the fun and safe features of the vehicle. I was able to get a good feeling while driving and riding during the test drive. The process of… going through the financial matters and making a deal to buy the vehicle went fairly smoothly. Of course there was some back and forth during negotiations. Overall it was a great car buying experienceJay, we appreciate your positive review! We are glad that Kevin and the team provided you with a smooth and informative car buying experience. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle! Pam Mills, General Sales Manager pmills@villagetoyota.com
Brian Jennette your the man!!!
by Kenny Beatty on 05/15/2025Brian Jennette was my sales representative and he helped me with my first Toyota ever. It was a prius, I loved it very much, but didn't like getting out of it. So I traded it in for a 2018 tundra, which I really liked. Then I traded that… in for a 2021 Toyota Tundra platinum 4x4 crew cab with all the bells and whistles. Brian was so much help from the first vehicle to my 2021 tundra that I still have and love it. Brian helped me with the last tundra where it was custom made for me and everything I wanted and had it made and put together at the San Antonio Toyota plant and had it delivered with three miles on it when I bought it. It is the best vehicle I've ever owned and Brian made it happened. He is a doer and go getter and gets the job done. He's honorable with great integrity and he's reliable and on top of it. Thank you Brian for all you have done for me and my family. Peace be with you always.Kenny, thank you for your wonderful review! We strive for 100% customer satisfaction, and we are thrilled that Brian consistently provides you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new ride! If there is ever anything more that Brian and the team may help you with, please do not hesitate to let us know. Pam Mills, General Sales Manager pmills@villagetoyota.com
TOYOTA
by Randy john on 05/01/2025Michael ketcham sold me a new toyota sienna ! Beautiful vehicle and great service thanks mike your awesome sirThank you for your positive review, Randy! We are so appreciative of the opportunity to work with you, and we are glad that Mike provided you with a 5-star experience. He will be honored to hear of your kind words. Congratulations on your new Toyota Sienna! Pam Mills, General Sales Manager pmills@villagetoyota.com
Scott Ketchum is a great catch for great auto service
by Al and Ellie on 04/23/2025Run, Don’t walk to Villsge Toyota for full satisfaction whether you buy or lease a new car. Don’t worry about the car being serviced. It’s always the best as for years we have been going to this dealership and have leased and now bought our… Prius and Scott Ketchum has always given us perfect service and ready to answer any questions or concerns we may have and always came through. They are the best from sales to service. My daughter and our friends have bought and have their Toyotas serviced by them also. Other dealers may try to get you to see them but they never even come close to this trustworthy dealership.Al and Ellie, Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are overjoyed that Scott and the team consistently provide you with topnotch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may assist you with. Pam Mills, General Sales Manager pmills@villagetoyota.com
Very satisfied
by Katband on 04/14/2025Everyone there is friendly and efficient. Leroy Robinson does his best to make sure customers are satisfied!Thank you for your 5-star rating! We strive for 100% customer satisfaction, and we are glad that Leroy was both kind and helpful. If there is ever anything more that we may assist you with, please do not hesitate tor each out. Pam Mills, General Sales Manager pmills@villagetoyota.com
Outstanding Performance
by Troy Desmarais on 04/03/2025Good morning, I would like to bring to your attention the exemplary service I received from my service advisor, Cheyenne Taveras, concerning our 2023 Toyota Sienna. After experiencing dissatisfaction with the services provided by two… other Toyota dealerships in Pasco and Hillsborough County, I sought the assistance of Cheyenne to discuss the possibility of bringing our van back to Village Toyota despite the distance of one hour from my residence. Cheyenne assured me that she would manage all aspects of our vehicle's service. She made arrangements to pick up our van from our home in Pasco County and provided us with a loaner vehicle during the process. Notably, she accomplished this on her day off. Throughout the service, she kept me informed of all activities being conducted, including the inspection, oil and filter change, tire rotation, and other necessary maintenance. Upon completion of the work, she communicated her intention to return our vehicle to our home. This level of dedication to service is exceptional and warrants recognition for her commitment to customer satisfaction. I am sincerely pleased with the service provided by Cheyenne and Village Toyota. My family and I have purchased multiple vehicles from this dealership and have recommended it to numerous friends and family members. I intend to make future purchases at this establishment. I would like to express my gratitude for everything Cheyenne has doneThank you for taking the time to leave us this positive review! We are honored that you confided in us with your automotive needs, and we are glad that she took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Pam Mills, General Sales Manager pmills@villagetoyota.com
Service
by Steven burdett on 03/27/2025updated 04/03/2025I think the service department is awesome! Cheyenne Phelps is awesome she goes above and beyond to satisfy my needs.Steven, thank you for leaving Cheyenne this excellent review! Your safety and satisfaction are our utmost priorities, and we are glad that she got your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Pam Mills, General Sales Manager pmills@villagetoyota.com
Always the best service
by Al and Ellie on 03/19/2025Very reliable and honestAl and Ellie, thank you for your positive review! We are happy to hear that our team took great care of you throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Pam Mills, General Sales Manager pmills@villagetoyota.com
Great experience
by D H on 03/12/2025I was greeted quickly and promptly. Jennifer explained exactly what I needed and my truck was serviced quickly.Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities and we are glad that Jennifer got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Pam Mills, General Sales Manager pmills@villagetoyota.com
2025 4Runner
by Brian Rickstrew on 03/12/2025Salesman was friendly and very knowledgeable of the 2025 Toyota 4Runner. Even though it is a totally new redesigned vehicleBrian, Thank you for your positive review! We are so glad that our team was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again! Pam Mills, General Sales Manager pmills@villagetoyota.com
We keep going back
by D H on 03/04/2025We had a great second experience with Brian at Village Toyota. After buying from him last year we returned for another purchase. Brian was friendly, efficient and, most of all, listened to what we wanted. We would definitely recommend him… and Village Toyota.Thank you for leaving Brian this positive review and recommendation! We are honored by your continued business, and we are glad that Brian was both kind and efficient. Our guests' satisfaction is our utmost priority. We wish you the safest of travels- on behalf of the entire team! Pam Mills, General Sales Manager pmills@villagetoyota.com
Brake service
by Anne Marie King on 02/26/2025Leroy Robinson is professional, knowledgeable and kind. He takes his time to explain the service that is going to be preformed. Leroy has made sure I take proper care of my RAV4 since I purchased it. Thank you for having Leroy as one of… your associates. I am a retired JMFamily associate.Thank you for your positive review, Anne! We are glad that Leroy consistently provides you with top-notch service and keeps you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs! Pam Mills, General Sales Manager pmills@villagetoyota.com
Great Service!
by Barb S on 02/25/2025Louis Delmar is such a joy to work with. He is knowledgeable, polite and truly listens to your concerns. He is definitely an asset to this company!! Thank you!!Barb, Thank you for your positive review! We are so glad that Louis provided you with the quality care that you so much deserve. He definitely is an asset to our team, and he will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Pam Mills, General Sales Manager pmills@villagetoyota.com
Tacoma Excellence
by H E Dow on 01/27/2025updated 02/03/2025Well staffed with quality people.Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service.
Overall good experience
by Katherine on 02/02/2025Staff is very attentive, always providing updates, are always able to explain things wellKatherine, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.
Service with a smile
by Frank Clyatt on 01/31/2025As usual great service with no issues thanks to my service advisor Leroy Robinson.Frank, Thank you for sharing this review with us. Leroy and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
5 star
by Robert Holmes on 01/23/2025updated 01/29/2025You can rely on Louis Delmar to give you the best service. Any questions will be answered.Robert, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. Louis will be thrilled to hear that you added him to your stellar review, thank you. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!
Reliable Service
by Dave Peterson on 01/22/2025I have been getting my Toyota vehicles serviced at Village Toyota for over 20 years. My current Tech Advisor Louis Delmar does an excellent job of assessing the vehicle based on age and mileage the type of vehicle service currently needed.… After a detailed inspection by the Tech person, Louis identifies the service needed or recommended.that day. Louis does an excellent job of estimating the time required to accomplish all the service work. I have been very satisfied with their efforts to keep my autos to perform well on the road.Dave, Thank you for your very kind review and our loyalty to- Village Toyota. We are delighted to hear that you continue to come to us for your services. If there is anything else we can do to assist you, please let us know, we would loved to help. Safe travels!
Bit Surprised
by William Reid on 01/08/2025Kayla Rios was very professional. Although I was a bit surprised when I was told that I needed $1875.37 worth of work in the near future. I was pleased to know this (for my own safety and the proper upkeep of my vehicle when traveling back… to Canada in the spring) from the inspection you always provide when bringing my vehicle for service. What I find a bit disturbing is my I did not know this from my previous visit exactly one month before when I did to receive your normal accompanying inspection.William, Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.
Mau, thank you for your 5-star rating! We are pleased to hear that Louis and the team consistently take great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Pam Mills, General Sales Manager pmills@villagetoyota.com
by Village Toyota of Homosassa on 05/22/2025