Customer Reviews of Gainesville Chrysler Dodge Jeep Ram
You are on your own, save money for a rental
byon 01/12/2024
Bought a $70k Jeep Grand Cherokee. Broke down within 4 months. When taken in for warranty work that would take more than a week, they said they don’t have a loaner and wouldn’t do anything to help. Just know if you go to Gainesville to and own a new Jeep, you are on your own. Just make sure you budget for a car payment AND car rental when your Jeep doesn’t run. Good luck!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Bad customer service
byon 10/26/2020
Advisor was rude and mad with me by using the web page for scheduling the service
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Gainesville Chrysler Dodge Jeep Ram in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!