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Customer Reviews of Rick Case Volkswagen

Review type:

Overall rating

4.8
4.81 out of 5 stars

(264 reviews)


Customer recommendations:

Yes (253)|No (11)

Great experience

5 out of 5 starsby Alfonso Acosta on 05/13/2025
updated 05/19/2025

Gonzalo was very professional and the purchase was really easy and efficient.
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264 reviews
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  • Great experience

    5 out of 5 starsby Alfonso Acosta on 05/13/2025
    updated 05/19/2025

    Gonzalo was very professional and the purchase was really easy and efficient.
  • Taos

    5 out of 5 starsby Sandy on 04/21/2025

    Great service and willing to help
  • Amazing Car Buying Experience!

    5 out of 5 starsby Juan Ottaviani on 04/21/2025

    I recently leased a 2025 Atlas, and the experience at Rick Case was great! They made the process easy going simple and quick, but more important I was able to made the deal without having to go to the dealer. Franklin Blenner was who helped us and he was great as well! I have only own or lease VW since 2013 and I have dealt with many other VW dealers before and Rick Case so far is has been the best for me!
  • Best dealership around

    5 out of 5 starsby Paul Rhodes on 04/19/2025

    This is the best dealership I’ve ever dealt with in my entire life, they are honest and they are truly there for the customer. I bought two cars from this place in the last year. If you’re looking for a great dealership, look no further!
  • BEST CAR BUYING EXPERIENCE

    5 out of 5 starsby David on 04/18/2025

    I wanted to take the time to thank the Rick Case Volkswagen team. They were amazing throughout the entire process. From the second I walked into the dealership until the very end. Jalen Chapman was my sales consultant and I could not have asked for a better one. I highly recommend this dealership to anyone interested in a vehicle.
  • New Car

    5 out of 5 starsby Yolanda on 04/16/2025

    Its very friendly and helpful.
  • I went there with a clear idea and they respected that 100%

    5 out of 5 starsby Luis Bello on 04/16/2025

    Wow, it was an amazing experience. The entire staff was incredibly helpful and welcoming. I got the sense that their mindset is all about making the customer feel comfortable enough to make a decision. They even offered honest advice to help me find the best deal, whether it was at Rick Case VW or somewhere else. It didn’t feel like they were trying to sell me a car; it felt like they were truly helping me find the best deal,and that makes all the difference.
  • AMAZING

    5 out of 5 starsby jennifer romero on 04/14/2025

    I had a wonderful experience with this dealership! The staff was incredibly helpful, friendly, and professional throughout the entire process. They made everything easy and stress-free. I’m beyond happy with my new car—it runs perfectly and is exactly what I was looking for. I truly felt valued and taken care of. Highly recommend this place to anyone looking for a great car and excellent service!
  • Rick Case made it happen!

    5 out of 5 starsby Danielle Arce on 04/14/2025

    Thank you to Roberto T. and Marcos R. of Rick Case!!! They made it happen and I drove home with the car I wanted!! I’m sooooo happy! Thank you Rick Case, you guys rock! 🤘🏻
  • Best salesman and financial analyst

    5 out of 5 starsby Rosa Arce on 04/14/2025

    Everybody is very attentive and helpful specially Roberto and Marcos, we left with a brand new Jetta, Thank you so much guys you were amazing ❤️
  • Awesome attention and deals.

    5 out of 5 starsby Ricardo Zuniga on 04/08/2025
    updated 04/14/2025

    They offer great deals and they know what you need.
  • Frustrating

    1 out of 5 starsby Luc on 04/10/2025

    I am very frustrated about this situation specially with this guy Odaine. Not only he is not honest and he made believe he was doing the right thing by pulling my credits so many times without letting me know. I am telling all my friends and family members ti stay away from this dealer specially Odaine Francis.
  • Amazing

    5 out of 5 starsby Hamilton on 04/01/2025
    updated 04/09/2025

    My second time purchasing with Mauricio. He’s beyond professional and amazing.
  • Awesome

    5 out of 5 starsby Dazza Barbara on 04/07/2025

    That they are very attentive and they listen and understand your needs and follow through with what you want to accomplish
  • Outstanding Customer Service

    5 out of 5 starsby KRAMILES on 04/03/2025

    Excellent customer service throughout the entire process, SILVIO and MAURICIO very professional salesperson, very respectful and dedicated made us to feel very comfortable on doing business with RICK CASE VW.
  • Motor Breeze and VW did a good job

    5 out of 5 starsby M Tuchman on 04/02/2025

    Smooth process.
  • Terrific Taos

    5 out of 5 starsby Ellen on 04/01/2025

    Everyone was knowledgeable and courteous and answered all my questions. Shout out to Yasser and Silvio for a great experience.
  • Outstanding customer service

    5 out of 5 starsby Victor on 04/01/2025

    Outstanding customer service from Yalain, Jalen and Paul ! They go above and beyond to take care of the customer.
  • Best Volkswagen dealership in town!

    5 out of 5 starsby Joana on 03/25/2025
    updated 04/01/2025

    Farooq was great! Very patient and knowledgeable! Jim is by far the best manager!
  • “Taos sensational”

    5 out of 5 starsby TFC on 03/30/2025

    My sales representative Paul was very professional and worked with me to get the best deal possible. Very happy with my new 2025 Taos SE! Thank you Paul!
  • Transparent, Honest, and Timely negotiation.

    5 out of 5 starsby Javier Soto on 03/29/2025

    Patrick Batista was professional, transparent, and honest salesperson. Answered all our questions and made sure everything that was promised was delivered. Will recommend to all family and friends.
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About our dealership

As America's largest Volkswagen dealership, Rick Case Volkswagen has a massive selection in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.

We are conveniently located just off I-75, along Weston Road, minutes away from any location in Broward County. Don't wait! Find your new Volkswagen at our dealership today!

What sets us apart
Rick Case Volkswagen is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
With Rick Case Volkswagen Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles.
Double the nationwide factory warranty to 16 years / 172,000 miles on all new Volkswagen vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Rick Case Volkswagen is South Florida's lease return center. With our Early Lease Return or Exchange Program, you can trade your lease in no matter how much you owe, even if over mileage.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
Languages Spoken (5)
  • English
  • Russian
  • Portuguese
  • Haitian