Customer Reviews of Step One Chrysler Dodge Jeep Ram Fiat Crestview
Review type:
Beyond Amazing !!!
by Alexis F on 08/29/2024
This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid… attention, and took into consideration of what I could afford and what was interested in!
I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, I was already discouraged and ready to give up prior to even finding a car at Step One Chrysler Dodge Jeep Ram Fiat here in Crestview, but James and the Rebecca went above and beyond to the point where I literally cried!
They worked with me to insure I walked away with the vehicle of my choice despite last minute issues with the bank I went through to get financed from. So, thank you James and Rebeca, y’all were amazing to work with and I thank yall from the very bottom of my heart! You guys are a solid 10/10 & truly were there to assist me all the way around instead of trying to only make a profit! All I can say is thank you thank you thank you Jame and Rebeca! Truly the best services I’ve received since I’ve been on this journey!
4 reviews
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Beyond Amazing !!!
by Alexis F on 08/29/2024This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid… attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, I was already discouraged and ready to give up prior to even finding a car at Step One Chrysler Dodge Jeep Ram Fiat here in Crestview, but James and the Rebecca went above and beyond to the point where I literally cried! They worked with me to insure I walked away with the vehicle of my choice despite last minute issues with the bank I went through to get financed from. So, thank you James and Rebeca, y’all were amazing to work with and I thank yall from the very bottom of my heart! You guys are a solid 10/10 & truly were there to assist me all the way around instead of trying to only make a profit! All I can say is thank you thank you thank you Jame and Rebeca! Truly the best services I’ve received since I’ve been on this journey!Go see Shircara!
by Alejandro Stamboli on 01/16/2023I recently purchased a vehicle from Chrysler Crestview from Shircara Thompson and she was nothing short of amazing. She exemplified excellent customer service, great knowledge of the vehicle that I purchased and the ultimate display of… professionalism. She made my car buying experience well worth it and I'll highly recommend anyone looking for a vehicle to see Shircara at Chrysler Crestview for the best experience, you will not be disappointed. She's definitely proficient and great at her job.Honestly one of the best car buying experiences with this team @ Crestview
by Bcoronado on 02/01/2022I don't normally post comments, but I had such a positive experience with Chrysler Dodge Ram of Crestview that I feel I need to mention them. I am from South Florida and had been searching for the last 4 months for a specific Dodge Ram… Limited. Upon finding the truck at their dealer, via the internet, I requested the information and its availability. Wyatt, the New Cars Sales Director, immediately responded to my request and provided not only the information but also had one of his team members Mike, assist me in previewing the truck via facetime...while it was raining mind you. After confirming it was the vehicle I was looking, Wyatt conducted all the negotiations with me and got me approved providing me with the numbers breakdown. After verbally agreeing to the numbers, I advised him I was going to fly in on following Saturday to sign the documents and drive my truck back down to South Florida (700 + miles). Wyatt stayed in constant communication with me over the next couple of days and even offered to pick me up from the airport in Pensacola (45mins away from his dealership). Wyatt assured me that everything would be ready to go upon my arrival . To my delight, not only was the truck parked up front , detailed, wheels shined, it even had a FULL tank of gas ( very rare nowadays). He had Mike go over the truck with me and then straight to their finance manager who had everything all ready for me to sign. No exaggeration, I was in and out of there in less that 40 mins . I commended Wyatt, Mike, the Finance Manger and the rest of their staff who were all involved in making this a seamless transaction from start to finish. Lastly and probably one of the most important aspects was that there were no games with pricing or added dealer fees that I got the run around with many other places I went to. In short , a big THANKS to Wyatt and all the staff at Chrysler Dodge Ram Crestview.Misleading Advertising
by Newland on 05/04/2020I recently visited Step One Dodge Chrysler Jeep in Crestview where I was interested in a new truck that I saw on their website. This dealer was advertising discounts on the truck and 0% financing for 84 months. After test driving the… truck and dealing with the sales department, I learned that it was an “either or” situation where, either you get the discounts or the 0% financing. So, in essence, there are no “good deals”, either way you’re paying MSRP!!!
About our dealership
Leverage technology to disrupt the local automotive retail business. Invest in our teams, empowering them to serve. Leave a lasting legacy in our local communities achieving excellence in execution and adding value to the customer experience; always maintaining a strong financial position.
What sets us apart
2022/2023 CARFAX Top-Rated Dealer
Amenities
- Instant Financing
- Complimentary Coffee
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish