The Collection
Customer Reviews of The Collection
Review type:
Could not ask for a more honest and responsive dealer
Bought a beautiful CPO Porsche
by the_taxman on 03/02/2018Just bought a beautiful 2017 Macan S certified pre-owned from The Collection. Excellent customer care from every person I dealt with. They made the experience a great one, which is exceptional for the industry. Its also the nicest… dealership I have ever seen.We truly appreciate that. Emjoy your Macan! - From your friends at THE COLLECTION
Best place everr!
by ClaudiaGar on 02/22/2018The Collection has by far the best costumer service ever. Joe from Jaguar services is great! He made my visit smooth and easy, which is rare in todays world. Its so refreshing working with Joe, hes a true professional and is so… knowledgeable! Thank you Joe!!!!Hello, thank you for your review. We are pleased to hear that Joe was able to assist you! We are always here for you.
My A4 Experience
by AudiMLA4 on 02/20/2018Truly enjoyed my very first visit to The Collection. Ralph was amazing and guided me every step of the way. This experience was very smooth and no joke. Would recommend this dealership and Ralph to anyone and everyone! Looking forward to… starting my relationship with the Audi family at The Collection!Welcome to THE COLLECTION family. So pleased to hear that Ralph guided you through the whole process. We look forward to seeing you soon.
Last before warranty expired...
by Manuelpur76 on 02/08/2018Cant say enough good things about Scott and Frank at the Porsche service department, they have always gone above and beyond to meet my cars needs, Thank you!Great experience
by Evanbenn on 02/05/2018Truly a pleasureable experience from start to finish. Have never had a car-buying experience so seamless and enjoyable.Excellence
by nolabkk on 02/04/2018My experience at Audi, The Collection, was wonderful!! Janet Alvarez made my experience so easy. She did everything she could to make it quick. Offering me water through out. She took me through the new car explaining everything.All about the service
by Ajasonr0478 on 02/03/2018What brings me back time and time again is the people behind the operation. Ahead of all is Steve Barmann. I had many cars that I have bought from many car salesman but I can honestly say no one holds a candle to him. Nice, very easy to… work with, responsive, and not pushy. Made the experience that much more specialGreat service!
by Clauds03 on 02/01/2018Wilton was Fantastic and assisted us from beginning to end. Go see him! He will take care of you! I highly recommend him! Left very pleased with my car.Great purchasing experience at The Collection Ferrari
by bernardbohn on 02/01/2018It is a great experience buying a Ferrari from The Collection, Steve Barmann is the person to go for that. Impeccable and enjoyable experience all together. Thank you.A pleasure to work with...
by mlopesatl1 on 02/01/2018The Maserati sales team (Steve Barmann and Junior Ravelo) provided impeccable service during the purchase process and well beyond. Everyone at The Collection is laser-focused on one thing, your satisfaction with the process and your… purchase. I think we can all agree, that's refreshing in today's world. This was not my first purchase from The Maserati team at The Collection, and I'm confident it won't be my last. I look forward to bringing my business to them in the future and wish them continued success.Best Car Buying Experience Hands Down
by MMeidar on 01/30/2018Wilton was an expert about inventory and was a very experienced salesman with a great personality. Really enjoyed doing business with the collection because of him.Ladies looking to buy a car in Miami, this is THE place!!!! The Collection
by Christinedq on 01/23/2018Being a female and buying a car is one of the most terrifying experiences you can possibly ever have to endure. As soon as you walk through the door, you immediately feel as though you have stepped into the lions den at most car… dealerships. It's terrible. I have been there too. Well ladies, it doesn't have to be that way!!!! (Not only ladies, but this is my personal experience, so that is all I can speak about, well, because I am a female). When I tell my friends that I bought my car, alone and as a female, at "The Collection" they all assume that I must have paid a million dollars for it or got ripped off. (It's not a million dollar car, it was an Audi A3, but maybe one day I will be able to buy the million dollar cars haha) 😀 My response is always the same: I have been to the "other" big dealers in Miami. Never ever ever have I felt the level of RESPECT that I felt with Jorge Penas and William Peña at The Collection. Ever. They are absolute gentlemen and never made me feel like a lesser person simply because I was a female and without a male helping me to buy a car. Honestly, I'm quite mentally capable of buying a car as a female. Try telling other car dealers that. Haha. The salespeople at The Collection never made me feel any less of a person because I was a woman, and moreover, they were absolute gentlemen. I feel that I bought a quality car that I love, at a good price, and most importantly:... I was treated like a human being, equal to a man even though I bought the car alone. That ladies, is golden. Trust me, go see Jorge Penas and William Pena for your next car. I do not see myself buying a car anywhere else. They are the best!!!! (Side note: I bought my car nearly 7 months ago (6/30/2017) and I waited to write a review until now. I wanted to let time pass with this experience so that I could write with clarity. I am still as happy with their service as I was the day I bought my car 7 months ago. I have never forgotten their kindness and professionalism, and I have already recommended them to many friends. Honestly THE best car dealer I have ever worked with. Thank you!!! I will not buy a car anywhere else!!!!!Sending you a big THANK YOU for leaving such a sincere review. Our goal is to always provide our clients with an exceptional, stress-free and convenient experience. We know that leasing or purchasing a car can be intimidating and that is why we strive to provide a comfortable atmosphere where everyone feels at home. We are so pleased to hear about your experience with William and Jorge. We truly hope you are enjoying your Audi and remember that we are always here for you. It is always a pleasure! From your friends at THE COLLECTION
Collection was Smooth
by AudiA3rTron on 01/20/2018This is the second time I have leased a vehicle with the collection. In both experiences I found the dealership to be remarkably different than other Audi dealers in the south Florida area. I found the sales person that help me, Brad, to… be a straightforward, non-pressure oriented facilitator of my new car experience. This time I Included BMW and Volvo dealers in the mix in the collection still had best service.Thank you for your loyalty. It is always a pleasure! - From your friends at THE COLLECTION
Great Service! No games!!
by LarryPardo on 01/20/2018Highly recommend this dealer to all. Sales Manager William Peña was very helpful and extremely accessible. Our sales man was also very helpful and efficient.We truly appreciate your review. We hope to see you again soon. - From your friends at THE COLLECTION
Great Service
by ashchugani on 01/17/2018We dealt with Eric last year when I got my Porsche Cayenne. My wife liked driving it that she got her own this year and Eric was great accommodating us and getting her exactly what she wantedWe are so pleased to hear that Eric was able to assist in getting your wife exactly what she wished for. Thank you for leaving a review. - From your friends at THE COLLECTION
Purchase new car. -
by GGarcam on 01/16/2018The Audi team at ThenCollection is the best!!! The buying experience was like no other. No trucha and no games. Carlos, Alex & Javier shine because of their profesionalism. Congrats!! Ive already recommended you to three friends and will… continue to do so. GGThank you so much for your gracious review and for recommending your friends to join our family. It is always a pleasure. - From your friends at THE COLLECTION
Great sxperience and service!
by Dragon2018 on 01/12/2018I haved leased a few audis from the collection in past years and their service has always been exceptional during the deal and after the sale. Recently lease a porshe vehicle and had a great service as well. Gustavo makes you feel you are… making a deal with a friend rather than just a dealership. I highly reccommend the collection on your next car purchase or lease, and Gustavo if that happens to be a porshe.We truly appreciate your review in reference to your experience with Gustavo. Enjoy your Porsche and remember that we are always here for you. - From your friends at THE COLLECTION
Lease of Audi
by Jkutkina on 01/15/2018I am writing a review for Brandon Crandall, I received excellent service from him while I was looking to lease an Audi. He answered all my questions and made sure I got the car that I wanted. Would reccomend 10/10.Thank you for your review! We truly appreciate it. - From your friends at THE COLLECTION
Excellent Sales Department
by Saturn77 on 01/04/2018updated 01/10/2018I had a great experience at The Collection. Omar Elesgaray is an excellent sales person. He is knowledgeable and professional.We truly appreciate the review. Thank you! - From your friends at THE COLLECTION
Excellent
by Dianne93 on 01/08/2018Great service, care for your needs and dont waste your time.Thank you for the review! - From your friends at THE COLLECTION
William from Audi sales
by Mross13 on 01/05/2018Absolutely amazing experience with William in Audi. He was so attentive and patient and really went above and beyond for me. I got the car of my dreams a new Audi A 5 in literally less than 5 hours. Amazing 10 star experience. He is… excellent! I will now be joining the collection family forever. I will never go anywhere else for leasing my vehicles. He just gained a customer and family for life. Thank you so much.We truly appreciate your review in reference to your experience with William. Enjoy your A5 and Welcome to THE COLLECTION Family!!
This review makes our day, Ron! Thank you! - The Collection
by The Collection on 12/06/2024