Cocoa Hyundai
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Customer Reviews of Cocoa Hyundai
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17 service reviews
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My mistake.
by Barry_Lori on 01/23/2015updated 02/05/2015When I drove my car after returning home I discovered a scrape on my bumper. I was SURE it had to have happened at the dealership. Fortunately, the mark had been noted when my car was inspected on arrival and that got me wracking my… brain to try to figure out when it could possibly have happened and it came to me. A few days before, my husband was in reverse and I was in the passenger seat. I warned him that he was alarmingly close to a low concrete retaining wall beside the parking lot. Evidently he was CLOSER than we'd realized. I sincerely apologize for the alarm I raised about the damage your staff DID NOT cause. (I just knew I hadn't done it and it hadn't caught my eye before.)Cocoa Hyundai - The Best!
by michlar2 on 02/03/2015I have never been to a dealership where everyone is so friendly and willing to help... Great job done by staff!Cocoa Hyundai visit
by bobbysocks on 01/24/2015I made my appointment Thur evening, arrived at dealership at 10:15 Friday morning, saw George, made arrangements and within 90 minutes was on my way. I had the car washed also, and the people who washed the car did a great job. I will… have the wash done each time I visit the dealership.Service
by jshapow on 12/19/2014updated 01/02/2015I brought my car in for a routine oil change and also,my backup lights did not work. The mechanic fixed that problem but in the process of doing this, the connection to the hitch was disconnected so now our hitch is useless. The lights… and brakes are not working. I was told that the place who installed the hitch did it wrong. So, Cocoa Hyundai fixed one problem but now created another one.cocoa hyundai service
by DenisA on 12/19/2014updated 01/02/2015Stress free and friendly staff. Waiting area is comfortable. After 3 years with the car I am still happy with my Hyundai dealer!Trustworthy place to take your vehicle
by claimrep1013 on 11/15/2014updated 12/09/2014quality workmanship, timely completion of job, and friendly / clear explanation of what was done and why. Also, future concerns were explained which was very helpful.Cocoa Hyundai Service a Breeze
by Vina on 11/04/2014I appreciated the friendliness and efficiency presented by Sean, the young man who did the paperwork on my recent visit. It was quick and effortless on my part.Great Service Department
by coasterbill on 10/11/2014updated 11/01/2014Fairly quick plus they took care of a couple software updates to my wife's car and in less time then they originally told her.Cocoa Hyundai provided excellent service to my Genesis
by astampfel on 10/04/2014updated 10/21/2014Courtney was well prepared and did not waste my time. The cost for the service was reasonable. The service was completed when promised. The detailing of my car was unexpected and incredible!Great service
by Whhornig on 10/15/2014Very nice people. George was a great help with the service on my car. Very knowledgeable Jeff was very helpful while checking on a new cargreat job
by mrmax659 on 08/30/2014updated 10/03/2014your staff knows how to treat the custumer . if i could give a 12 i would .from Marques the Driver to George the service Mgr.Satisfaction
by Biesecker on 09/10/2014updated 09/24/2014People willing to assist me with my problem. Comfortable waiting area. Friendliness of staff. Ryan K. (the salesperson who sold us the car) visited with me in the waiting area several times to make sure everything was going well.Service on 2010 Hyundai Genesis
by swshep57 on 08/16/2014Prompt courteous service. When Cocoa Hyundai found that the ABS module needed to be replaced and that the work couldn't be completed until Monday (I left the car on Fri. afternoon) they offered to let me use a rental car at no charge. The… work was completed when promised and the car was washed.Pleased with Hyundai
by naillil on 08/12/2014Everyone is so helpful and friendly. And they will "bend" over backwards to try and solve whatever issue you're having, and if you don't have an appt., but having problems w/your car, they always try to work you into that days' schedule.Positive review
by starboard on 07/26/2014I liked the calm, seemingly knowledgable attitude of the service person to whom I was assigned. He took the time and effort to demonstrate to me that the dealership could not recreate what I previously thought was a problemA little discombobulated in Service
by raystratton on 10/10/2011updated 07/18/2025Purchased a new Genesis Track. Unfortunately, the battery went bad a week later and had to be trucked to service. The job was done but the paperwork was mixed up with other customers. Basically, no one was paying attention to detail which… concerns me for bigger service needs.Service is Horrible!!!!
by vick4 on 12/11/2011updated 07/18/2025Service at this dealership is horrible. The service manager finds every loop-hole to get out of honoring there warranty.
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