Customer Reviews of Lexus of Clearwater
Review type:
Easy deal
Easy deal
by cornea1 on 02/28/2024Lexus had the used car that I was looking for at a reasonable price and the warranties that I was able to add on give me piece of mind about owning a used car.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
NX
by Kc new NX on 02/19/2024Justin worked to get the vehicle I was looking for. A nice no pressure saleHi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
The best experience!
by SaraR727 on 02/10/2024I had the most amazing experience at Lexus Clearwater due to the kindness of Albert Leo, Jr. I was trading in a very beloved 20 year old vehicle I had since new. I found the exact car that I have been looking for when I called Lexus of… Clearwater and Al had informed me it was sold. After 30 minutes (and a little cry of frustration), Al found my information listed in the Autonation files (from almost buying another vehicle from another location literally that same day) and he called me back to ask if I wanted to test drive the vehicle as a backup buyer. Reluctantly I went, thinking I was just teasing myself because of course I loved the car and didn’t expect to be able to buy it. Sure enough, the car was meant to be mine! I believe in angels watching over me and if it weren’t for Al to go over and beyond to find me and call me back, I would still be on the dreaded car hunt. When I arrived to pick up my shiny new (to me) vehicle, it was beautiful with a bow on top. He said after 20 years, I deserved a bow. I am grateful to Al’s kindness and making my car buying experience an easy and enjoyable one.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Perfect service
by Peter can on 02/10/2024Great service. Done quickly. Kept me up to date. Car cleaned inside and out!! Happy with everythingHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Surface
by Rita Burton on 02/08/2024Michelle was wonderful to deal with over the phone and email. She went way beyond what needed to be done. We were very thankful for all of her assistance. Having the car brought to us after it was finished was a blessing.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
by JT on 02/07/2024It was honestly one of best car buying experiences I've ever had...and I'm 53 years old. They were fair and up front with me during every step of process. Financing was a breeze, and I was not pressured to buy extended coverage, which… was a first. Highly recommend.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jason Chambers in Sales
by Mike Franz on 02/06/2024Outstanding experience from start to finish. Jason listened to everything my wife and I wanted and delivered. This is what the car buying experience should be like. Oh, and my wife LOVES the ‘24 IS-350!Hello Mike, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional experience
by Tinpham on 01/20/2024Sale staff is very professional.Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. Feel free to stop by if you ever need any more help.
Deb
by Loyallexus on 01/09/2024First, let me highly recommend Lexus of Clearwater. I have been purchasing from this dealership for over twenty years and the customer service and staff are the Best. Next, I can not say enough wonderful things about Peter, in sales, he is… always professional, knowledgeable and truly patient. Each client is special to him and he makes every effort to make sure you are happy. Tyler, the sales manager is honest, caring and recognizes my loyalty to the dealership and Lexus brand. Lastly, Eric in service pays attention to every detail. With this team on your side you can be assured driving the new Lexus RX is special and I can’t thank everyone enough for making dreams come true!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Helpful and courteous
by Peaches76 on 01/05/2024I had a security issue that required a part to be ordered for my vehicle. I had previously scheduled a day off of work for four doctor appointments. When I mentioned this to the service advisor, I was messaged shortly afterwards with an… approved courtesy vehicle. This truly made my day. I am appreciative of the kindness and helpfulness received.Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good Car purchase experience
by TONO1234 on 01/05/2024Very professional and caring dealership. Customer service oriented and very efficient!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Paul Hildebrand
by Mike Cloyd on 12/11/2023Extremely courteous so it's everybody there very professional and everything was handled in a timely fashion.Hi Mike, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Paul Lp found a way
by Elías V on 12/05/2023Paul exceeded the expectations, found a way to help me fix my car with a tight schedule. Thank you Paul you made the whole experience great.Hi Elías, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. If you need more help, our team is available to talk -- safe travels!
Great job Justin A.!!!!
by TAA on 12/04/2023Friendly atmosphere. Justin was very courteous and knowledgeable. Great to work with.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Picked up a part purchased on-line
by chucknew on 12/03/2023Large and busy place, I just wanted to get my part and get out asap. Personnel were quick to help and guide me and I accomplished my mission and goals.Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Check up
by Carol Ann on 12/04/2023Excellent service. Very efficient. Amenities made the wait acceptable.Hi Carol, we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car service
by Sandyja on 11/30/2023Kevin Mahr is the best service representative I’ve ever experienced. He’s honest, friendly and makes sure everything has been done properly in the car before turning it over.Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. If you ever need help, just give us a call. Happy motoring!
Excellent Service
by Gabby Bon on 11/30/2023Yet again another excellent service experience. My vehicle's service work was performed in the time frame as promised by my service manager Seth without any problems. Highly recommend Lexus of Clearwater.Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.
Yassin is awesome! I Highly recommend Yassin at Lexus of Clearwater
by Sai B on 11/30/2023We had an amazing car buying experience at Lexus of Clearwater! and I must say that it was with a fantastic Sales and Leasing Consultant - Ahmed Yassin and Jeremy Coach who handled the sales and finance documentation. Mr. Yassin is… professional, friendly, helpful and thorough. We never felt pressured and even though it was several hours of being in the dealership, we truly had a great time. We highly recommended Mr. Yassin to our friends and family.Hi Sai, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase from Texas went very smoothly
by Chuck N on 11/29/2023I'd been looking at vehicles across the country, from small - medium- large dealerships as well as individuals. Shopping remotely can often be "challenging" and I also traveled out of state a few times to examine the vehicles. Found this… vehicle on Autotrader and contacted the dealership who hooked me up with their Preston Hicks. While a few of my interactions were good, this was the best I'd experienced and much of that credit goes to Preston. He quickly assessed my situation and desires and worked quickly to provide the information I needed to make an informed decision. I flew to Clearwater 2 days before Thanksgiving, drove and checked over the vehicle, made the purchase decision, and drove it back home. I couldn't have asked more from a Sales Rep and am sure Preston has a bright future. The dealership supported his efforts and allowed him to succeed with me.Hi Chuck, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
JohnB MN
by JohnBeattie on 11/28/2023Very good. Kevin Mahr is straight forward and guides the selection of service options efficiently. The facility is an easy environment to wait.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 03/03/2024