Quality Subaru
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Customer Reviews of Quality Subaru
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6 sales reviews
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Another satisfied sales experience
by Sal P on 05/09/2025This was our 6th new Subaru purchased from Quality Subaru, and we couldn’t be happier with Helena (sales associate), Mike Ward (General Sales Manager), and Ed Chen (F&I). They are respectful, helpful, transparent, and most importantly,… make the process stress free, which is not an easy task when buying a new car. Keep up the great work!! Much appreciated!!Back Again
by Marianne on 04/23/2025I have just taken possession of my 5th Subaru, 2 purchased and 3 leased. As always I was very pleased with the experience. Chris, my salesman, was very helpful and professional. He made sure that my questions were answered and my needs… and wishes were met. I am very happy with my new Forester and will definitely be back to this dealership in the future.Oustanding Service
by gfanolis on 12/01/2017Ralph guided us through this important decision with knowledge and he was very patient. Great service I would highly recommend purchasing a car here.Outstanding experience
by rlynne323 on 02/25/2017I walked out of 4 other dealers over the last 3 months and figured I'd walk out of this one as well but they treated me with respect and were very honest. I felt no pressure and left buying a new/used car. Sales was great and financing… department was very helpful.Customer service
by Emmaroyce on 12/10/2016updated 01/03/2017I would never buy another Subaru for Quality Subaru. I do love my Crosstrek, the sales teem is extremely unprofessional and the free life tires is a joke. My husband is in the auto-body industry and is very particular about how the routine… maintenance is done. This was explained to the sales person and the sales manager at the time we bought the car. Both explained that as long as we keep our recites the tire warranty would be in effect. When it was time to replace the tires the service department informed us that unless they do the service the warranty is voided. It was suggested that we talk to the sales department about what we had been promised. 4 messages were left for our salesman and 3 messages were left for the sales manager. Not one return call. We ended up buying our own tires. This was one of the main reasons we went with a Subaru over any other brand.Been buying cars for 45 years, best experience ever
by 45yrCarBuyer on 10/24/2012updated 06/12/2025Treated fairly, honestly, with respect. Quite refreshing after more than four decades of being conditioned into thinking that the dealer was trying to screw me. Other new car dealers should go buy a car from them to see how it should be… done. No service yet, so can't comment on that, but am reasonably confident that treatment will be similar, since there seems to be a general pride in workmanship at Quality Subaru. The people who work there deserve to sleep well at night.
Subaru Crosstrek
Subaru Forester
Subaru Outback
Subaru Ascent
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