Customer Reviews of Sullivan Honda
Review type:
Sullivan Honda excellent dealership
Warrantee work
by cpratt97 on 08/19/2025Very satisfied. In and out like they promised.Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent & Prompt Service
by MJBSaratoga on 07/29/2025service was thorough and precise. Very satisfied with the outcome.Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Sullivan Honda
by Jay Honda on 07/17/2025Very great, also a very welcoming staff!Hello Jay, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
Great service
by Carolynowa on 07/07/2025Brought car in for oil change at recommended time. Service done within timeframe given and report received was reviewed by the tech.Hi Carolynowa, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Sullivan Honda excellent dealership
by Nunyainct on 05/07/2025updated 05/12/2025My experience buying a CPO Honda was excellent. All of the staff is polite, knowledgeable and professional and patient with the various questions I had. The atmosphere there is one of a professional dealership that is there to provide the… best customer service experience to their customers.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sullivan Honda
by SteveSherman on 04/15/2025I was in the auto repair business at various new car dealerships for over 40 years. The attention to my needs and desires were exceeded by sales person Jessie Santiago. Jessie worked hard to locate and deliver the exact 2026 Passport that… I wanted. It was pleasure doing business with Sullivan Honda and I would highly recommend that dealership, in particular, Jessie Santiago !!Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great timely service
by Carolynowa on 04/11/2025Easy to schedule service quickly. Was given a loaner because the problem only occurring when the car was cold. My car was fixed and was able to pick it up within 24 hours of dropping it off. Couldn’t be happier with my repaired car or the… process.Hi Carolynowa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sullivan Honda. Please don't hesitate to reach out if there's anything additional we can do for you.
Service
by jmarconi on 03/25/2025Scheduled an oil change on-line, easy to do, plenty of appointment choices and came in at the time of my appointment, was greeted promptly. Took less than an hour while I waited. Very efficient. The only suggestion I would have is that… there is not an option for on-line service to have a recall performed, I had to reschedule that. Not an issueHello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Good review for Sullivan Honda
by Lynn Smith on 03/25/2025This was a great experience. I made a phone call to them to get a quote for a new lease. Matt Lavalee made this a smooth process. Sullivan Honda showed me that they really wanted my business. I’m very happy I went to them.Hello Lynn, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Sullivan Honda, new Civic hybrid
by MarcieW on 03/06/2025updated 03/13/2025David Paolino helped me from moment one when I stepped into the showroom. He was great, helped me with lease and finance options, and welcomed my family when all came for a test drive. I really appreciated his thoroughness.Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Always a great experience at Sullivan Honda
by Ctrteach on 03/01/2025It was time to an oil change and tire rotation. Upon entering the dealership the staff explained that not only would they change the tires and do the oil change, they would check a number of other things. They took my car in at the… appointed time and completed the work in a timely manner. The staff is professional, patient, kind and helpful.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!
Oil change tire rotation
by Mary Lynn on 02/06/2025updated 02/14/2025Always wonderful. On time, found a coupon for me and a nice environment to wait.Hi Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and easy!
by CTRTeach on 12/17/2024I went to Sullivan Honda to correct a recall problem. They serviced my vehicle quickly and also checked my tires and filled my wiper fluid. Attendants were friendly, helpful , and professional. Service was completed in a timely manner.Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome
by Arnold’s on 12/03/2024updated 12/09/2024All work was completed on time. As always service at sullivan Honda was awesome.Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
4 new tires
by “Honda” on 11/29/2024I needed four new tires for my car. They were put on in a very timely manner, and at a very affordable price. I’m very happy with my service at Honda in Torrington Ct.Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Oil Change
by Mesayso on 11/06/2024PleasantHello Mesayso, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Passport
by Service on 10/26/2024updated 11/04/2024Great prompt service getting to cause of smell caused by mouse.Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Professional Dealership
by Michael L. on 10/01/2024Recently purchased a 2025 CRV, Will and Sam were fantactic to deal with during the entire process. Highly recommend to friends and family, will purchase additional vehicles through them in the future.Hello Michael, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!
Crv servicing
by Not at all on 09/18/2024Dealer was up to date on cars needs and did work fast and cleanHello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Maintenance Service / Auto Detailing
by Marie1d on 09/10/2024I had an appointment for a maintenance check and also a complete car detailing. I was greeted very pleasantly by Paige who explained what they would be doing from start to finish. I remained at the dealership for the entire time and was… kept aware of their progress every step of the way. I was very pleased with both services as well as with the excellent people skills shown by Paige; it was customer service at it’s best!Hi, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Thank you, and have a fantastic day!
service
by RWBOMBA on 08/24/2024excelentHi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Albanian
- English
- Spanish
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Ivory Park on 05/13/2025