Northwest Hills Chrysler Jeep Dodge Ram
Today 8:30 AM - 7:00 PM
Customer Reviews of Northwest Hills Chrysler Jeep Dodge Ram
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The best in the business!
by Nick Spino on 01/01/2024
Another fantastic experience at this dealership! The staff was exceptionally helpful, answering all my questions with patience and expertise. They made the car-buying process smooth, and their transparency was refreshing. The atmosphere was… friendly, and I felt valued as a customer. Overall, a top-notch dealership that I highly recommend!
29 reviews
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The best in the business!
by Nick Spino on 01/01/2024Another fantastic experience at this dealership! The staff was exceptionally helpful, answering all my questions with patience and expertise. They made the car-buying process smooth, and their transparency was refreshing. The atmosphere was… friendly, and I felt valued as a customer. Overall, a top-notch dealership that I highly recommend!Jeep Repair
by Jacobite on 10/06/2023Work was done timely and car was returned in working order. I thought there may have been a bit of an over charge on the hours since the two main jobs over lapped and required 1/2 of the work to be done on the second job in order to… complete the firs Job.Radiation Repair
by JEEPERS on 09/12/2023They damaged my car putting in a new radiator. Damage to bumper and bumper paint could have been easily avoided if they put a mat down. Car now has to go in for cosmetic body work. Dealership also under remodeling and I picked up a nail in… my tire which had to be patched. Not cool guys.Sullivan Northwest Hills Jeep Service
by Deanna Joyce on 06/23/2023I have been doing business with Sullivan Northwest Hills for 7 years. I continuously receive prompt, fair and most important, honest service from Nick and the whole Team. It is important to me to keep up on my Grand Cherokee Maintenance… and they keep me on track. I appreciate the attention and will never question their judgement or an invoice. The Best !!! Deanna JoyceEmission Recall from Jeep
by Arlene M on 05/04/2023The dealer was great…my concern is with Jeep -received a notice about emissions recall and was told by dealership Jeep only releases so many parts each month to fix this issue. I did wait 2-1/2 months to get this issue resolved.. the dealer… was great in calling me as soon as the recalled part came in….Shawn
by Shawnster on 04/11/2023Oh best experience ever. Thanks again appreciate for everything. You guys have done. It was easy quick no headaches no nonsense. It was perfect. Love my truck. Thanks again.Northwest Hills Jeep
by John E J on 02/12/2023Service was completed on time. Scheduling was easy.Jeep service northwest hills
by Msaund1 on 01/28/2022I had an amazing experience. They took great care of me and I would recommend them to anyone!Customer
by B lydem on 12/02/2021Professional , very positive , great experience utilizing There services .Easy and trouble free
by Jaygaud on 12/01/2020Sales force and service very friendly and easy to deal withGo see Jessie from Sullivan Honda!
by Carly24 on 07/28/2020I worked with Jessie from Sullivan Honda and he was wonderful! He made the leasing process very easy for me and it was a stress free experience. I had the Jeep of my dreams right away and he was able to get me very reasonable payments. I… highly recommend him!Jeep Fixed!
by Matt A. on 12/30/2019Got me in quickly ad fixed my jeep under warranty twice in the past couple months!Job well done
by Mrsmuzz on 11/13/2019I was very happy with the service I received. I needed a new battery and it was replaced with no issuesGreat Service
by CMerriman on 09/12/2018I have been taking my Jeeps to get serviced at Sullivan's for 3 years now and have never been disappointed. They are polite, helpful, quick and affordable. I'm very pleased with their qork.What a mess
by Disappointed on 10/25/2017When I bought my certified jeep with 34k on it I hoped for at least one year of no problems. They gave me minimum $ on my trade. When I got my jeep home I realized they didn't give me floor mats under the detailing paper and when I called… they claimed "that jeep didn't have matts" until I told them I had pictures of matts in the jeep when I test drove it, then all the sudden the matts were "in back of the shop". The drivers side seat belt was installed twisted and my passenger window switch quickly failed. A few months later my drivers side wheel was making noise. I was told I need new sway bar links and axel shaft. Luckily I bought a warenty because it took less then 10k miles to go from certified to broken. I was told the parts would take 3-5 days. The service center offered to charge me to change my differential fluid for an extra $135, but from my understanding that's something they have to do when changing the axel sleve anyway. I called to check on it 4 business days later and they told me the parts would be done and it should be fixed the next day. After a week with no vehicle I got a ride to work and arranged a ride to Torrington to pick up my jeep. I called in the afternoon to make sure it was ready and they said "your parts are in but we didn't get around to it". Long story short...I will never buy another vehicle from Northwest Hills or bring my jeep back there for service...I will happily pay the $100 on my warenty to take it to a quicker more professional jeep dealership.Amazing sales service
by Brenben on 10/03/2017updated 10/13/2017My husband and I went in on a Thursday night at 7:30 PM to see about purchasing a new Jeep. They were quick to listen to everything we needed and wanted. about 40 minutes later we were walking out the door with a great deal on a 2018 Jeep… Compass. Picked it up this past weekend and could not be more pleased with the professionalism of this dealership.Northwest Hills Jeep
by chriswoodard on 09/19/2017updated 10/02/2017I purchased a new 2017 Jeep Wrangler Unlimited from Northwest Hills and I was very happy with the dealership and my salesman, Jeremy.new owner of 2017 Jeep Compass
by jimbrownel on 09/06/2017updated 09/26/20175 Star rating. The salesman was terrific. Found me the exact car I wanted...didn't try to push a sale on me...gave me a test ride and upon closing spent time explaining all the features on the car. I left (and remain) highly satisfied… with the transaction.Sullivans Jeep service
by MLazzaro on 08/31/2017updated 09/12/2017The dealer has taken care of any issue or problem we have had. Two things in over 5 years. They are very friendly and helpful. We will keep dealing with them.Great job
by mrsmuzz on 09/02/2017I brought my Chrysler 200 for a service oil change and complete check over because I was going on a road trip and everything was done.Proud new Cherokee owner
by StLucianFury on 08/10/2017Northwesthills dealership gave me the best deal in a 200 mile radius and offered impeccable customer service.
About our dealership
On behalf of the service staff here at Northwest Hills, I would like to apologize for your inconvenience. Thank you for the opportunity to continue working with you. We hope that all your concerns were addressed today. We will continue to work hard to make sure all of your future service needs will be taken care of in a timely manner. If you need anything at all feel free to contract us at 860-201-0344. Thank you once again for doing business with us. We do truly value your business.
by fremontford on 10/27/2017