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Customer Reviews of McGee Toyota of Putnam

Review type:

Overall rating

2.8
2.75 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (2)|No (2)

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4 reviews
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  • Quick response to problem

    5 out of 5 starsby David may on 06/07/2025

    I was advised on how to solve my truck's malfunction and back on the road in a few days. The staff at McGee Toyota were friendly and professional.
    • David, we're delighted to hear that our team at McGee Toyota of Putnam got you back on the road quickly and provided friendly service. Thanks for sharing your experience!

      by McGee Toyota of Putnam on 06/12/2025

  • New purchase

    4 out of 5 starsby Paul on 04/03/2025

    Friendly attentive staff made it a good buying experience.
    • Congratulations on your purchase, Paul! We appreciate your business and we hope to see you again at McGee Toyota of Dudley.

      by McGee Toyota of Dudley on 04/04/2025

  • Bait and switch on trades

    1 out of 5 starsby Chris on 02/17/2024

    This place is awful. Typical car dealership BS. Told me 17.8k for my trade, in great shape, that I had multiple backup offers near their price without buying new car at the same time. They 1st offered 14k despite my car being in great shape and low milage, then 15.5k was suddenly the best they could do. Then I threatened to walk in five minutes and it's up to 16.2k. I walked, went to another dealership, saved $400 more off MSRP than their deal and got more money for my trade. The other Toyota dealership(their sister site in Hanover) had me in an out all within an hr. They also gave me a quote over the phone for my trade.
  • Arrogate and lazy

    1 out of 5 starsby Jeff on 01/23/2024

    I found the sales team arrogate and lazy. The day after visiting the dealership for a test drive I followed up requesting more details and information via email. I had to follow up twice throughout the week and finally received an all caps email that still did not answer all of my questions. I cc'd management in my reply with no follow up on their end. Additionally, when the team followed up months later asking if I was in the market for a vehicle, I was honest with my impression and experience. The team replied with mocking emojis. I bought a Honda.
The following reviews are more than two years old. They are not included in the overall rating.
1 review

  • Great Service

    5 out of 5 starsby akademiks986 on 12/04/2017

    I always take my Honda here and they do an excellent job. Price is always fair and the staff there is amazing to deal with.
About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish