Middletown Toyota
Customer Reviews of Middletown Toyota
Review type:
Worth the Wait!!!
by Mike P on 09/08/2022I ordered my GR86 from Al Gonzalez in late March of 2022 and they were the only Toyota Dealership I could find that was not charging "Market Adjustment". They stayed in touch with me and were very patient when I was calling to check the… status of my order even though the supply chain issues made it impossible to predict when I would receive my car. I picked it up recently and Al and the rest of the team could not have made the entire process any less stressful. This is the second vehicle I have purchased from Middletown Toyota and it will not be the last. Thanks very much for all of your help and having the integrity to be one of the few dealerships out there not price gouging.Amazing people for an amazing experience
by Gary Downs on 03/31/2021I worked with Victor (sales) and Lukas (finance) for my time at Middletown Toyota. I came from NY and we were able to make a deal over the phone before I even made it to the dealership. They also gave me top dollar for my trade-in. Victor… was extremely professional as well as down to earth. Not 1 bit of pushy whatsoever. And Lukas was able to provide the best options that made sense for me, after he listened to me. That's right, a finance guy that listens and cares about his customers. I would highly recommend this dealership!Great Dealer!
by FGalpin on 07/14/2017updated 07/25/2017Buying the car from Danielle was great. Good price and excellent service. Good trade in price! Danielle really was an asset to the sale.I was just looking at cars. after looking at used and new I decided on new.
by 123weezie on 06/23/2017updated 07/05/2017I didn't feel pressured. Staff was friendly and pleasent. Overall it was a good experience. I would return to Middletown Toyota.We are so glad we could take care of all of your needs at Middletown Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Middletown Toyota Team - (860) 347-7294
Great experience
by Hblake88 on 06/20/2017updated 07/05/2017Professional, courteous staff from start to finish. Excellent communication throughout each step of the process. All questions and concerns were handled accurately and respectfully.Blake, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Middletown Toyota Team - (860) 347-7294
Matrix
by PeterBrown on 06/30/2017Mr Patel very helpful. Selection good. My first all wheel drive car..So far very good operation. Interior design pleasing. And expect people will be glad that I got it.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Middletown Toyota Team - (860) 347-7294
excellent service
by Rosalinm on 06/24/2017I liked all the efforts they took to let me have the car I wanted. They explained everything related to my car.Thank you for taking the time to share your feedback with us. We are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Sincerely, The Middletown Toyota Team - (860) 347-7294
Miles of smiles
by Judy13ct on 06/20/2017Second car I have purchased there and both times the salesmen have been warm and friendly,hard working. Everyone I have dealt with there has been very helpful.Judy, we love hearing about customers who have a great experience at our dealership and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Middletown Toyota Team.
2017 Corola
by Joseph8814 on 06/06/2017updated 06/20/2017Overall great customer greetings, sales experience, very professional staff. Been A Toyota Middletown Customer Since 2008 and will continue to be. No one or car beats Toyota.You have been doing business with MiddleTown Toyota Scion for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, The Middletown Toyota Team - (860) 347-7294
VERY Satisfied Customer at Middletown Toyota
by mtellerico on 06/16/2017Sokol was very attentive to my requests for information, understood my position, and worked hard to ensure I came away from the deal a very satisfied customer. Patrick was also helpful in finalizing the transaction and making sure all the… paperwork accurately and properly reflected the deal.,Sokol was very attentive to my requests for information, understood my position, and worked hard to ensure I came away from the deal a very satisfied customer. Patrick was also helpful in finalizing the transaction and making sure all the paperwork accurately and properly reflected the deal.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, The Middletown Toyota Team - (860) 347-7294
Exceptional Dealership
by EdAllison on 05/16/2017Absolutely everything!! We have been using MIddletown Toyota since at least 2010 and I would use NO other dealership. Marin took TONS of time to help us with our unique car situation and was determined to help us solve our dilemna and… get me into a car that I loved to drive. He took time and had a great amount of enthusiasm. Once he was able to help us Fred Cook completed the process with just as much enthusiasm, dedication and patience. We worked with him last year and he remembered us. Dealing with Middletown Toyota is like "coming home" . Everyone from the Service area to the Sales area are exceptional. We live in Colchester and have our own Toyota Dealership but we absolutely adore scheduling in Middletown. Thank you!!!Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Marin, Fred, and the rest of our team strive to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the MiddleTown Toyota family, so we are glad that our team has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Sincerely, The Middletown Toyota Team - (860) 347-7294
great place and great people
by Jeff200888 on 04/20/2017updated 05/03/2017The best thing was how personable Ben Podd was he was the best car salesmen that I have ever had the pleasure to meet. He was very helpful and I am very satisfied my purchase. Thank you very much Ben keep up the great service.Thank you for the glowing review! Ben takes pride in his customer service and does whatever he can to have customers leave happy and satisfied. Please dont hesitate to contact or visit us if you need anything else. Regards, The Middletown Toyota Team - (860) 347-7294
Fantastic experience
by Erin_McConnell on 04/09/2017updated 04/25/2017Your salesman, Al Gonzalez, was fantastic to work with. He was knowledgeable and answered all my questions thoroughly. He did not make me feel pressured and allowed me all the time I needed to ask questions and to make my decision. He was… the reason I ended up purchasing a vehicle.Thank you for taking the time to provide such great feedback, Erin! Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Al was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, The Middletown Toyota Team - (860) 347-7294
Ms.
by MaryHybrid on 03/17/2017I have dealt with this dealership before, 11 years almost to the date, when I purchased my first Prius. When i recently purchased my second Prius, the person I dealt with was very informed.Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Enjoy your new Prius! Sincerely, The Middletown Toyota Team - (860) 347-7294
your review
by RWDe_Lyme5 on 12/19/2016updated 01/02/2017The salesman, Mr Patel, was polite and knowledgeable about the type of car that I was interested in and quoted price was good compared to other quotes.Thanks for your outstanding review! We're glad to hear that Mr. Patel was knowledgeable and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Middletown Toyota Team - (860) 347-7294
Middletown Toyota Experience!
by MelAlshun on 11/13/2016updated 11/30/2016Every department from service to sales was amazing! Went in for an oil change and ended up buying an other Toyota for my household! Lilia Browne was truly amazing to me! Her expertise really lead me to the investment! Her and Marilyn Deal… are a great asset to your company!Thank you for taking the time to submit this amazing feedback! Our team takes pride in their friendly and efficient customer service and will be ecstatic to hear that you left MiddleTown Toyota Scion satisfied. Lilia, Marilyn, and the rest of the team are very appreciative of your 5-star review! We appreciate you continually trusting us with your auto needs and we hope you enjoy your new vehicle! Sincerely, The Middletown Toyota Team - (860) 347-7294
Actually enjoyed purchasing a car!
by Lwalker76 on 08/04/2016updated 08/16/2016Bob Magneno provided excellent customer service. I appreciated how he genuinely cared and went above and beyond to make sure I was happy with my purchase. I also appreciated the low pressure sales environment. I was so impressed that I… wrote a google review online to tell others about my positive experience at Middletown Toyota. And I'll definitely be back to buy my next car. I am very happy with my new car! Thank you!Happy Middletown Toyota Tacoma owner!
by Judester123 on 07/28/2016updated 08/10/2016Pleasant people. This is my 4th Tacoma from Middletown Toyota. Got what I wanted in reasonable time. Love the free maintenance!Great experience at Middletown Toyota!
by Sreylin on 07/22/2016updated 08/09/2016everybody is friendly and honest. I felt different from other dealers when I was there. After signing off all papers work, there was a beautiful lady who explained to me everything about the car that I bought. That what I love about them.Pleased with the salesman
by decisiontobuy on 07/07/2016updated 08/04/2016Two friends that bought a car in May brought me into the dealership and made an appointment with George. George did a great job showing the car, test driving the car, and helping me figure out how to finance and afford the car. He was… professional and very knowledgeable about the product. He knows how to treat the customer with respect.Meghanadhan Manoj , FNU
by jonam2102 on 07/06/2016it was an excellent experience for me , i felt like i was with my family. Both Fred and Fig helped me in an awesome and wonderful way.Thank you for your review. We're glad to have Fred and Fig on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Middletown Toyota Team - (860) 478-3969
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Danielle and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Middletown Toyota Team - (860) 347-7294
by dealerreply on 10/26/2017