Valenti Cadillac
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Customer Reviews of Valenti Cadillac
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The following reviews are more than two years old. They are not included in the overall rating.
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The Valenti Cadillac Experience
by DavidSav on 04/05/2017My Cadillac Sales Specialist and the team made me feel welcome and valued as a customer. He was knowledgeable, courteous, professional and most of all efficient. As a lifelong Ford owner, The team made it easy to switch - without looking… back or regret. I look forward to doing business with Valenti for years to come.First class dealership
by Bdl777er on 07/28/2016I work as a car salesman at a different dealership in MA. Unfortunately we do not have a cadillac franchise. I decided to drive down to Valenti Cadillac to check out some vehicles. My wife and I were walking the lot when Joe came out to… greet us. He was super nice and not pushy at all. Told him that I was looking for a sedan and the most important aspect was monthly payment. I did not want to test drive anything until I knew if I could afford it. Joe had no problem doing this. Once inside everyone was very polite and offered us beverages and a seat in their nice lounge. Fast forward a bit and I ended up leasing a 2016 Cadillac CTS. The whole process was very smooth from Joe the salesman to Steve the business manager. I would highly recommend this dealership to anyone looking for a Cadillac.2013 Cadillac XTS purchase
by Caddy55 on 01/22/2016I would like to personally thank Gary Turchetta, and his wonderful sales staff, and very attentive service Dept. On quality service, and helpful information on my purchased vehicle. I trust Valenti with all my sales and service needs now… and in the futureMy dream car!
by JulietCav on 12/11/2015I've been in a Cadillac for 6 years and I totaled it! So, with very little time to find a new car, I hit the dealerships in my area, with Valenti Cadillac being my last stop. I met Joe Parisi, gave him my sob story, wish list and budget.… And he said - "I think we have just the car you want right there." And they did! A dream XTS at a great price. 15 minutes later I was approved and scheduling the pick-up. Joe made it so smooth, easy and fast. I am beyond happy with the service I received (Joe even picked me up when I had to drop off the rental car I'd been in) and the car I hope to drive for many years. Thank you Joe and Valenti Cadillac,Confortable sales atmosphere
by 66redGTO on 12/03/2015Recently bought a 2016 XTS from Valenti with Bill Donato. It was a pleasant transaction because he has a casual and unassuming personality. Pricing was competitive and inventory great.I wish I could give zero stars
by johnplume on 10/14/2015They made a deal in writing, said that they would schedule delivery within two days. We completed the approval process and the deal was "done". When I called to see delivery date, they refused to return any calls email text. Finally… after repeated calls, the answered a call at the dealership, raised the cost by over two thousand dollars - and said Sorry we can't honor the deal we made in writing.greatest car buying experience ever
by steevoL on 08/09/2015This was by far the best car dealership experience I have ever had. the salesman were friendly and the Sales Manager was very easy to deal with and a great all around person. the entire deal went smooth without a single annoyance like at… most car dealerships. everyone was professional, the dealership itself had a nice and relaxing atmosphere that made car buying easy. I would recommend this dealership to everyone. I left with a Cadillac SRX the following day and couldn't be happierMy 2015 SRX
by hiker65 on 07/11/2015Very professional and comfortable experience with sales consultant William Donato. More than fair treatment regarding my trade vehicle. My wife and I were totally at ease with Bill Donato. We felt no pressure at all while at Valenti… Cadillac. A very positive experience. I would highly recommend this dealership.GREAT EXPERIENCE!
by danarealtor on 04/19/2015We purchased a brand new Cadillac Escalade from Robert at Valenti Cadillac. He was very prompt, super knowledgable and very helpful. This was the best car buying experience we have ever had. I would recommend Robert and Valenti to anyone… in the market for a car.perfect used CTS
by jaymik2001 on 04/13/2015Looked for a good used low mileage CTS and Valenti had the perfect one. Great car, great deal, great trade-in value. Robert and Gary were truly easy to work with, didn't waste my time and I got the car I wanted.valenti cadillac
by brady17 on 02/20/2015The staff was terrific. Everyone was exceptionally helpful and knowledgeable about the product. They all went above and beyond to make the transition as pleasant as it could possibly be. I have always driven Lexus. I look forward to buying… my next vehicle from this dealership.Robert Cherry was great
by busabusa on 12/21/2014Very thorough and pleasure to deal with. Would buy from again.Robert Cherry at Valenti Cadillac in Hartford CT
by JoyceAJK on 09/21/2014I started looking for a Cadillac about a year ago. When I finally had enough money saved for a down payment, I started to look for a good deal. I worked with three dealers all at the same time. Only Robert C from Valenti Cadillac was… willing to not only find me the car that I wanted with only the options I wanted but he also gave me the most fair deal of all three dealers! Even though he was the furthest away, it was worth the drive! We worked together through text and email all before I made the trip to finish the deal and pick up my car. I just love my car and I'm so pleased that I feel like I got a very fair price. Not only was Robert a pleasure to work with, he took a personal interest in a recent incident my husband had which delayed picking the car up by a couple of days. I've never had such a great experience buying a car before and if you'd like to enjoy your car buying experience, contact Robert C at Valenti Cadillac! You'll be very pleasantly surprised!2011 Used Camaro purchase.
by jh20114 on 08/26/2014I recently purchased a 2011 used Chevy Camaro form Valenti Cadillac.My salesman was DJ H who handled the transaction with a professional maner, The price negoation was simple and hassle free and we quickly arrived at a price and closed the… deal. When I picked up the car it was flawless and looked like a brand new car! DJ explained all the functions on the car and set up my trial subscriptions for On Star and XM radio.Follow up contact was made to ensure I was happy with my purchase, which I very much am! I would recomend this dealership to any one looking for a new a used car.2011 cts4 3.6
by shome92 on 08/16/2014Robert C was extremely knowledgeable and courteous,he helped my wife and I pick the perfect car to fit our needs and made the experience very enjoyable!! Highly recommended!!Service Integrity
by george236 on 08/02/2014I wondered if it would be worth the trip from western Massachusetts to look at a Cadillac purchase at Valenti in Hartford, CT. Then I met Robert C, who took the time to listen to what I was looking for, and delivered exactly by taking the… time to look through their inventory and get me a list of cars that met my specific requirements. I ended up with a 2014 ATS, and I couldn't be happier. Not only did I get what I asked for, it was on target for budget, specifications and so much more. Concierge service that is real, honest and exceeded all my expectations. Thank you, thank you, thank you.Nightmare
by chefharry on 07/05/2014Horrific. Mislead, salesperson lied, would never buy or lease from any Valenti dealership again. Ever. One star only because I love the car.I LOVE MY XTS AND VALENTI CADILLAC!!
by cadiman3 on 05/12/2014updated 08/05/2025I called Bill D on a Friday, met him the next day, and felt so comfortable with him, Valenti, the vehicle and the price that I purchased my XTS that day and picked it up Monday. Three days of incredibly responsive and knowledgeable… service. And the most efficient and well explained document signing session that I have experienced! I am totally confident that I will be happy with my XTS and with Valenti for years to come. Well done Valenti team!!!Great customer service and great vehicles!
by Tammylee1970 on 04/20/2014updated 08/05/2025I went to Valenti not really thinking I could afford a Cadillac. The sales manager put in extra effort to find me the vehicle I wanted and could afford. Great experience and great people... and I now drive a really GREAT Cadillac SRX! Gary,… the sales mgr, "thank you"! And Bill D, my salesman, you were awesome and thanks for the Cadillac water bottle he personally ordered and sent to me!2013 XTS purchase
by carbuyer192 on 05/27/2013updated 08/05/2025I went there to look at the new XTS model. I've had a few Cadillacs, my last was a DTS. Like the other reviewer, I felt I knew more about he car than the salesman. The dealership was under repair, the cars by the front door had all rust… stains on the hoods from the leaking roof. The car I was interested in was brought to me all filthy like it had been sitting out back for awhile. After my test drive I waited for some numbers on my trade and savings on the new car. They gave me one low ball trade in for my fairly new car with less than 5,000 miles on it. They never gave me the impression that they wanted to work something out so I left. Went to another local dealership the next week and was blown over by the difference. Almost $3000 off the sticker price and $3500 more for my trade in. Enjoying my new Cadillac ever since.wonderful experience
by ramair2 on 11/25/2012updated 08/05/2025yesterday we picked up our new cts wagon and from the minute we were greeted at the door til the moment we left with our new car the whole staff made buying our car a true pleasure very friendly and helpful i would highly recommend valenti… as a top quality dealer
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