Lia Volkswagen of Enfield
Customer Reviews of Lia Volkswagen of Enfield
Review type:
Excellent
by Lamar Caldwell Jr on 05/24/2025Anthony Renolds was courteous and knowledgeable. He did an outstanding job of explaining everything. He also got us in and out in a timely fashion.Atlas Cross Sport
by TG on 01/19/2025Devan Petit was great through the whole process. cant say enough about him. Good experience at Lia Volkswagen.TG, thank you for taking a moment to share positive feedback on Devan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
A+
by Jonathon Jasak on 10/10/2024Tony was great and very knowledgeable.Jonathon, we're thrilled you enjoyed a pleasant and supportive buying experience with Tony, and we appreciate your fantastic feedback. We wish many happy autumn travels to you, from all of us at Lia VW!
Wonderful service!
by M Hurteau on 09/05/2024We worked with Bill Aitchison at Lia VW and we could not be happier with the service. He was kind and friendly and helped in absolutely any way he could. Insurance and financing was handled so painlessly and we are so grateful! Will… definitely be going back to this dealership in the future!Nothing means more to us than your satisfaction, so thank you for your awesome review of Bill! We're pleased Bill did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new car!
My family bought/leased 8 cars from Tony at Lia VW
by Rob Koehler on 08/06/2024updated 08/16/2024My family and I have had the pleasure of working with Tony for over a decade, during which we have leased and bought six cars from him. Each experience has been nothing short of outstanding. Tony's professionalism, knowledge, and genuine… care for his customers set him apart from others in the industry. From our first interaction, Tony has always been informative and helpful, ensuring we understand all our options and feel confident in our decisions. He takes the time to listen to our needs and preferences, guiding us to the perfect vehicle every time. His ability to explain the features and benefits of each car, along with his transparent approach to pricing, makes the entire process smooth and stress-free. What truly stands out about Tony is his consistency. Regardless of whether we were leasing our first car or buying our sixth, Tony's level of dedication and service has never wavered. He treats us like family, and it's clear he genuinely cares about his customers' satisfaction. If you're looking for a reliable, knowledgeable, and personable car salesman, look no further than Tony. He has earned our trust and loyalty, and we highly recommend him to anyone in need of a new vehicle. Thank you, Tony, for making every car purchase a wonderful experience!Rob, we're so happy Tony is someone your family can trust whenever you're looking for something new. Thank you for your awesome review! We wish you many pleasant travels, from everyone here at Lia VW.
Rodney and Matthew went above and beyond
by RadSurfer on 02/29/2024Got it done on a short time frame with zero issues. Super smooth process and great car!Thanks for the 5-star review, RadSurfer! We're delighted our team provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new car! We wish you all the best in your upcoming journeys, from everyone at Lia VW!
Repeat Customer
by Louis on 06/27/2023Lia Volkswagen has been great to deal with over the last ten years and Keri Kazalis has been with us throughout as we purchased 3 Passat Sedans. She is friendly, professional and always willing to do everything in her power to look after… her customer’s needs. Another great experience for our family and we’ll be back again the next time we need a vehicle!Louis, thank you tremendously for your years of loyalty, and for your thoughtful feedback on Keri, your favorite sales consultant. We're absolutely delighted she continues to make your buying experiences accommodating. We wish you lots of pleasant travels this summer, from all of us at Lia VW!
Really cool VW Jetta sport
by L E Circeo on 06/05/2023I am very pleased with the car and the salesperson, Kyriaki Kazalis. The car is sporty looking and fun to drive. Kyriaki was super helpful and knowledgeable, great to work with.Thanks for the stellar review of Keri and your sporty new Jetta! We're thrilled you're loving it and that you enjoyed a fantastic buying experience with Keri's support. Best wishes for amazing travels in your future, from everyone at Lia VW!
Fantastic Service
by Jazz Conboy on 05/04/2023I worked with Anthony Reynolds and he made the entire process so smooth and easy. It was a great experience and I highly recommend working with himFantastic! Thanks for letting us know how satisfied you were with Anthony's assistance. We're absolutely delighted you enjoyed a seamless experience. We wish you so much happiness on the road that lies ahead, from all of us at Lia VW!
Why Go Anywhere Else!!!
by Frances Alvarez on 01/24/2023I love the service at Lia Volkswagen of Enfield, CT! Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especially impressed with the care and… courtesy of Chris Proctor, Matthew Doyle and William Atchison. As a returning customer, I can claim multiple testimonies of their hard work, consideration and effort in finding me the best deals they could that matched both my budget and my every day needs in a vehicle. They even found me the perfect vehicle during the pandemic and at a time when finding new and used cars on any car lot was almost impossible. I have and will continue to refer this place to any and everyone I know, friends and family alike. You're in good hands with this place and these gentlemen!Frances, thank you for your kind sentiments. It is an honor to know you appreciate and trust our sales team. Nothing means more to us than your complete satisfaction with our efforts to provide a seamless buying experience. Chris, Matthew, and William will certainly be humbled by the recognition you have provided here and we look forward to emulating these positive experiences each time our paths cross again. Thank you for your loyalty to Lia VW!
Love Lia VW!!
by NewJettaOwner on 01/12/2023It was time to replace my 16 year old car. I spoke to salesperson, Keri Kazalis, about my expectations of a newer, used car. And of course we spoke about monthly payments and what I could afford. She listened to me and took all of my… expectations and finances in mind. Within a few hours, I had a newer car! EXTREMELY HAPPY!!! Keri is AWESOME!Hi, NewJettaOwner! Thank you for sharing positive feedback on your dealership visit with Keri. We sincerely appreciate your happiness with the way Keri handled your buying experience and we hope you really enjoy the new car after driving your other one for so long. Best wishes on your upcoming travels in the new year and beyond!
A pleasant buying experience
by Robert on 10/05/2022I worked with Bill Aitchison recently in purchasing a used vehicle (a Nissan Armada) from VW of Enfield. Bill was extremely helpful in the entire process and I highly recommend working with him for any sales in the future.Robert, thanks so much for your wonderful feedback on Bill and congratulations on the purchase of your new Armada! We are absolutely delighted to know that Bill provided you with an exemplary experience from start to finish. We sincerely appreciate doing business with you. Please give us a call if the Lia team may be of any assistance to you. Until we meet again, drive safe and enjoy the new ride!
Jetta jv 2021
by Awesomejettassle2021 on 05/17/2022Excellent salesman Anthony Reynolds. Informative, listens, polite. A very nice experience and would recommend him to all!!Thank you for leaving Anthony this wonderful review! We are so glad that he took great care of you, and he will be honored to have earned your kind recommendation! We hope for an opportunity to work with you again in the future. Safe travels!
Atlas
by Lisa on 01/30/2021Tony was great! From the moment we started the process of ordering our gorgeous Atlas he was there to answer any questions we had. He kept us informed while we waited for the vehicle delivery and we appreciate that!Great service
by R Brown on 01/21/2021I went to Lia for a used VW and met with Tony Reynolds. I test drove several cars and SUVs and decided on a Tiguan. Tony was very helpful through the whole process and was very timely with communication. Overall a very simple process and… Covid safe!R Brown, on behalf of everyone here at Lia Volkswagen, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Tony was such a great help. We look forward to the opportunity to serve you again. Enjoy showing off your new car!
We love Keri!
by The Whittons on 02/03/2020From the moment we walked into the dealer, Keri was there to greet us with a smile! She was very knowledgeable with her models and features. She made us feel comfortable and right at home. When we went to pick up the vehicle, she took… the time to set up everything and explained what to expect from not only the car but the service as well.The Whittons, Thank you so much for leaving Keri this excellent review! We are pleased to hear that she took such great care of you throughout the entirety of your visit! She is certainly a wonderful asset to our team, and she will be honored to know how greatly you valued her assistance. We congratulate you on your new vehicle- on behalf of her and the entire team, and we hope to see you again when the time come for your first service!
1st time at LIA vw
by Al M on 01/31/2020Anthony Reynolds was my sales rep for my recently leased Jetta. The whole process was was pleasant & professional He listens well, he is friendly, he understood my needs and was able to help me achieve them. I would definately do business… with him again.Congratulations on your new Volkswagen Jetta! We are delighted to know that Anthony took such great care of you throughout your buying process! He will be proud to know that he has earned your confidence, and we will be awaiting an opportunity to work with you again!
Nice and easy experience
by jswo1988 on 01/22/2019Anthony Reynolds helped me with my purchase of a 2018 GTI S and it couldn't have been any easier of an experience. He was very friendly and personable throughout the process while making sure I knew every detail of what was going on. It was… a pleasure doing business with Anthony and everyone else involved.Excellent experience!
by shansta41 on 10/02/2018Bill Aitchison helped me purchase a VW Tiguan and the experience was very smooth - he answered all of my questions, was very knowledgable, and was especially helpful with all of the details that come with purchasing a car out of state. I… would highly recommend working with him.Trust me! DO NOT GO THERE
by ctcar2 on 11/08/2008I am in the process of purchasing a new vehicle and want to check out the new VW GTi. Initially, Lia VW offered me a car at MSRP and gave me a trade in value of $1000 (I was offered $4000-$4500 for my trade in at a different dealerships).… Of course, I kinda laughed at the offer and left. The sale person called me back shortly and offered $3000 for my trade-in and $3000 off his initial offer. I thought it was a pretty good deal until I found out, they over inflated the car by almost $2500 (vs. VW.COM pricing). So technically they give me a mere $400 off the "real MSRP" and $1000-$1500 less for my trade-in. Wow, I am not sure what they were thinking:-) I understand that the dealers are there to make money but come on! To be honest, go there if you want to but be very CAREFUL. Do your researches before get there because they will try to pull a fast one on you.DO NOT GO THERE!!!!!!!!!!
by awful2008 on 08/15/2008This was the most disappointing car negotiation in my life. First, the sales person was not dressed properly to serve customers, they just lied to me, the car that I test drove ended up having a major leak of antifreeze, and then their… mechanic had the nerve to say that the leak was from another car. They are all [violative content deleted] and the staff is unprofessional. DO NOT GO THERE!!!! They are insulting the customers with their negotiation skills, and with the offers they make on a trade in. I will never go back there and I will tell all my friends NOT TO GO THERE!
Volkswagen Atlas
Volkswagen Tiguan
Volkswagen Atlas Cross Sport
Lamar, thanks for telling us how pleasant and stress-free your experience was with Anthony's support and diligence. He's amazing, and we appreciate your kind words. Please visit us again some day!
by Lia Volkswagen of Enfield on 05/29/2025