Lia Hyundai of Enfield
Customer Reviews of Lia Hyundai of Enfield
Review type:
Attentive and helpful assistance from staff
Attentive and helpful assistance from staff
by Paul on 05/21/2025updated 05/27/2025Very pleasant and non-pressure experience.Paul, we're happy our team's expertise helped you have a very positive experience at Lia Hyundai. Thank you so much for your excellent feedback. Safe travels until we see you next time.
Good Sales and s Service
by SBlake on 05/02/2025I went to the dealership for a specific car that was advertised and I was approved through cargurus. Everything was fine except for the finalization of the paperwork and the financing. I don't like when they have you sign all the paperwork,… and they email you a pdf file, The dealer fees are no fault of the salesperson so I can't hold him accountable for that which added onto the final price of the car which was different than I had been approved for through cargurus. I was pre-approved through my own bank. Yet they ran my credit report through 3 other banks. And didn't finance through the preferred bank that I gave them. 3 Hard Hits on my credit report and my payment was $6.00 higher. In the end, Luis was great communication between departments needs to improve.We really appreciate your candid feedback, and we're pleased Luis made sure he did everything he could to make this experience an overall success for you. We do our best to consider all feedback and criticism in making improvements, and your feedback is duly noted!
I love Lisa! She was fantastic!
by Diane on 04/09/2025This is a smaller Hyundai dealership but the people make all the difference. I found everyone to be so kind and relatable ( people’s people). They walked me through how to do everything and how everything worked in my car and helped me set… everything up. They didn’t just give me the keys and send me on my way. I will definitely buy my next car here.We're delighted to hear that, Diane! Thank you for letting us know how pleased you've been with our efficient and accommodating service team. We wish you pleasant travels until we may be of service to you again!
Rating
by Karen on 03/11/2025updated 03/19/2025Lisa Cuputo was wonderful to work with. She listened to what I was interested in and was courteous and polite.Thanks for letting us know Lisa provided you with an accommodating and informative dealership visit, Karen! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Hyundai!
Happy Customer
by KD on 03/04/2025updated 03/11/2025This dealership had some great options. With the help of Luis Rosario I purchased the car that was a perfect fit for me!Thank you for your 5-star review, KD! We're thrilled to know how pleased you were with Luis's guidance and support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Hyundai!
Service review
by TCW on 01/19/2025Good quick service, helpful and pleasant-would recommendThanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!
No hard sales!
by Vidal on 09/26/2024Lisa Caputo in sales was very professional and friendly. She worked with us through the process of our lease answering all our questions. Everyone is very helpful and friendly.Vidal, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Lisa's expertise. Congratulations on your new lease! Enjoy the ride!
Great service
by Deb on 07/29/2024I worked with Lisa Caputo, who went above and beyond for me. I told her what I was looking for, and right away, she looked for it and found it for me. She was extremely pleasant, helpful in answering all my questions. In all my years of… buying cars, this was the easiest one for me and it is all due to Lisa CaputoThanks for the 5-star review of your dealership experience, Deb! We're delighted Lisa provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new car! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai.
Quick and excellent service
by Jason on 03/01/2024My car went in for an oil change. Service was performed efficiently and on time. Mike took the time to explain what was found when the multi-point inspection was performed and quickly addressed my issue.Thanks for letting us know how satisfied you were with Mike's assistance, Jason! We're glad he provided you with his utmost diligence and insight at this visit. We look forward to making your next appointment just as great!
So helpful
by Gabriella K on 01/21/2024I brought my car in for a sensor issue and Michael Lockard was so helpful! I brought my car in and they explained what they were going to do and when my car was all set, Michael explained what the error message was and I left in a timely… manner. I have been using Hyundai in Enfield for years for all my cars and all my services, and I am always satisfied.Thanks for letting us know how pleased you were with Michael's assistance, Gabriella! We're glad he provided you with his utmost insight on the issue your vehicle was experiencing. We look forward to making your next appointment just as helpful.
Easiest Car Purchase Ever
by Jen P on 12/22/2023Nick Archer and Anthony Zalowski made the usually long and stressful process of getting a new car smooth and easy. I’ve never been in and out of a dealership so quickly and for my car two days later.Jen, thanks so much for your stellar review of Nick and Anthony! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new vehicle!
Great service
by Mns on 12/17/2023Was able to get an appointment quickly. Performed a free vehicle inspection of my car which was appreciated. Very comfortable waiting room and work was completed quickly, started right an appointment time. Michael Lockard was very… respectful and knowledgeable.Thank you so much for your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Michael took great care of you and your automotive needs. It is our pleasure to serve you. Safe travels!
Great service
by Grandpact on 10/30/2023Had my sonata serviced last Thursday and was greatly surprised when I received no charge for the service. It was fast, very easy to schedule an appointment and the waiting room was very clean, warm and inviting. Very happy with the car and… the service. Angel Varela Went out of his way to help me out when we had problems with finding a car vin number and maintenance record.Thank you for your trust in our service team! We're happy Angel provided you with a thorough and accommodating visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
New car
by Suzanne on 10/13/2023Received information needed, no high sales pitch or pressure from Hunter Olsen. He knew the cars very well, and could answer all questions I had.Suzanne, thanks for taking a moment to give us the highlights of your dealership experience with Hunter! We're delighted he was committed to your complete satisfaction. Congrats on the new car! Best wishes for pleasant travels in your future, from the whole team at Lia Hyundai!
New car purchase
by Jim on 09/07/2023I visited Lia Hyundai in Enfield to potentially upgrade our family vehicle. I was greeted by salesperson Devan Petit. As I began to browse the vehicles in the lot. Devan politely introduced himself to me and asked if he could be of any… assistance at this time. I was already pretty positive of what I was looking for, make, model, features etc.. From that point forward he worked with me the rest of the way. Through trade in, pricing, vehicle features etc.... The process was seamless with no stress involved. Prices were fair. When my wife and I took delivery of the vehicle, it was detailed and full of gas. Devan went through all of features once again (extremely knowledgeable) and will be available if we have any questions or need any help in the future. This is our second purchase from Lia Hyundai of Enfield. Very happy.Thanks for the awesome feedback, Jim! We're delighted Devan provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new ride! We wish you all the best in your upcoming travels, from everyone at Lia Hyundai!
Bryan was more than Good
by Sharon on 07/31/2023Appreciate Bryan for his thoroughness and kindness. Didn’t end up waiting very long and wasn’t pushy!Sharon, thank you for your very kind feedback on Bryan! Nothing means more to us than your complete satisfaction, so we're happy Bryan made sure your vehicle's services were handled thoroughly and efficiently. Please come see us again some day!
Excellent Service
by Jason K on 05/29/2023Work performed was done on time and completed exactly as stated. I will be back for all my service needs. Mike is great to work with!Awesome! Thanks for letting us know how much you enjoyed working with Mike, Jason. We're delighted to hear that, and we hope to emulate this positive experience at your next appointment. See you then!
Sales person
by Tk on 02/25/2023Experience was good with sales. Did have a long wait to finish final paperwork next day. Lisa C was very good!!Hi, Tk! Thanks for taking a moment to give credit to Lisa for providing you with a great dealership visit and congratulations on your new vehicle! We're delighted Lisa made your experience an overall success. Best wishes to you for safe and happy travels until we see you again!
Michael Lockard provided me with fast and friendly service.
by Dave Nolan on 12/20/2022My service experience was quick and through.Thank you for the kind feedback, Dave! We're pleased Michael treated your service visit with urgency and diligence. We graciously look forward to serving you again. Thanks for choosing Lia Hyundai!
Excellent Service!
by Kari on 10/14/2022My car now drives like new! Mike Lockard did a great job servicing my Tucson. The engine was loud sounded like a truck for no reason. 2 years old with only 26,000 miles.Kari, we're so happy to see your Tucson is driving like brand new! Thanks so much for letting us know how pleased you are with Mike's assistance and with your service visit, overall. We love to hear from happy customers, like you. We hope to make your next appointment just as superb. In the meantime, enjoy your Tucson!
Fast and on time
by Grandpact on 10/13/2022No problems with service here all done and on time with minimum waiting. Everything was explained went done to. I didn’t get the girls name at the service desk but she was very polite.Thanks so much for sharing your 5-star review, Grandpact! We are so glad to hear you enjoyed a short wait while services for your vehicle were completed in a timely manner. Your complete satisfaction with every aspect of your time here at Lia Hyundai means everything to us. We hope to do it again some day, so please give us a call whenever we may assist you. Thanks again!
Paul, we're happy our team's expertise helped you have a very positive experience at Lia Hyundai. Thank you so much for your excellent feedback. Safe travels until we see you next time.
by Lia Hyundai of Enfield on 05/29/2025