Acura of Avon
Customer Reviews of Acura of Avon
Review type:
Natalia Bartkowicz Continues to serve Aces at Acura of Avon
Great Dealership!!
by Trev on 04/27/2022Great place to purchase a vehicle. Transaction was very smooth and went without any hiccups. Sarah Steck was on point and we would highly recommend this dealership. Thanks again!!Trev, thank you for your kind words and congratulations on your new car! We are very happy to hear that Sarah was there to provide smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
The Best!
by Marlene on 04/02/2022Best experience ever purchasing a car! Dan was so patient and knowledgeable. Everyone went out of their way to make our experience a good one. Would highly recommend this dealership!We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Good Experience
by Alan Gard on 03/13/2022We recently purchased an MDX from Acura of Avon. We worked with Steve King and had a very good experience. There was good communication throughout the process, and we were able to get the car we wanted in a challenging time.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
ACURA RDX ASPEC/ADV
by Dave on 03/10/2022I recently purchased a new RDX A Spec/Adv. the sales representative, Sara Steck was very professional, knowledgeable, and helpful. Her assistance made the whole process go very smoothly. She was able to answer all questions and demonstrated… all of the features of the vehicle.Thank you for providing us with feedback regarding your recent visit, Dave! Our team works hard to keep our customers coming back to Acura of Avon and it’s great to hear of your continued business. Sara was wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Acura RDX! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Great Experience !!
by Traci D on 03/03/2022Shantelle and everyone from Acura of Avon helped make my first Acura purchase seamless and super easy. Shantelle was extremely knowledgeable about everything my RDX has and how to use it, considering this was my first Acura purchase that… was extremely helpful. Everyone was professional and easy to work with. I would recommend them to anyone considering purchasing an Acura.We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Acura of Avon, we value our customers and we look forward to seeing you on your next visit. Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Smooth upgrade done here
by Ed Valente on 02/19/2022My wife and I just bought an MDX from Acura of Avon and we were extremely pleased with the Customer Service and Professionalism from all involved in our purchase. It started on the phone since I live 1:40 min away. Every time i called, my… salesperson Shantelle would be available or reply very shortly. The price of the car was right, different than every other dealer thats going over MSRP. And they paid a fair valeu on my trade. Thank you very much Shantelle, Mike and Jeremiah. And Acura on Avon.We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Amazing experience
by Cagey on 12/13/2021I recently leased my fifth Acura from Acura of Avon and can’t say enough about my experience with Dan. He was thorough, professional, and answered all of my questions and concerns. Both Dan and Ron DaSilva are the best of the best; they… made my leasing experience exceptionally easy and smooth. I can’t thank them enough for providing me with a beautiful new RDX!We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Amazing Sales Experience
by Lisa on 10/10/2021From our first interaction with Mike to the delivery of the car everything was professional, friendly and done perfectly. Best car buying experience I have ever had.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Great Experience!
by Carol and Tim on 07/28/2021We are so pleased with Acura of Avon and would definitely recommend to anyone looking for a car. Natalia was amazing and is very knowledgeable. We made an appointment and test drove two vehicles and are now the happy owners of an Acura RDX.… Everyone is friendly and professional. Thank you Natalia for a great experience.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Acura of Avon A Great Car Dealership
by Marvin and Joy on 07/26/2021Dan De Salvo and Joe Kanaan at Acura of Avon made acquiring our new 2022 MDX Advance a most delightful, comfortable and satisfying experience. Their caring and professional service are most commendable. Of course we truly are thrilled with… our new Acura MDX, What makes it even better is leaving the Dealership entirely happy and satisfied. We sincerely appreciate how knowledgeable Dan De Salvo was and how well he treated us, Kudos as well to Joe Kanaan the sales manager, he too treated to us wonderfully . We will highly recommend these folks and The Acura of Avon Dealership. Many thanksThank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Friendly, reliable and trustworthy staff
by Michelle on 06/24/2021We recently bought a certified 2018 TLX from Dan DeSalvo. He is a true gentleman. He is also knowledgeable, caring, trustworthy, and helpful. Joe Kanaan at the dealership also provided us great assistance. We would definitely buy a car from… them in the future and enjoyed the whole process from beginning to end. After a bad experience at another local Acura dealer, we drove away from Acura of Avon both happy and satisfied. They worked around our schedule and were patient with my very picky husband.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Knowledgeable Sales Department
by Kelly B on 04/21/2021Knowledgeable sales staff, quick responses and a pleasure to work with.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Family-friendly business
by Kamilla Mammedova on 04/15/2021Very friendly-feel yourself like in a family.Thank you so much for taking the time to share your kind words about your experience at Acura of Avon! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Best experience
by Emm on 03/30/2021Exceptional customer service. My fiance and I both upgraded our cars and each time we felt welcomed. The dealership was very clean, very fancy and organized. The hospitality was nice..Very professional. Mike, Ron, and Vanessa were amazing.… Joe especially stood out to us he was very polite and made the whole interaction very pleasant Even came on his day off to make sure we were taken care of. They went above and beyond to make sure we were comfortable and really listened to our wants and needs.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
New 2022 MDX; Same Positive Sales Experience
by Rob S on 03/25/2021Our positive sales experience & relationship with Acura of Avon started with our 1st MDX purchase back in 2002 and has continued through the years. No pressure sales, fairness and honesty is what I expect and consistently receive from Mike… Iacino. This was my seventh new vehicle purchased at Acura of Avon; loyalty is what they have earned. Highly recommend.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Knowledgeable, Professional, Efficient.
by AndrewD on 02/11/2021This is the third car I've purchased from Acura of Avon. They also do all of my regular maintenance. They are consistently helpful, courteous, and knowledgeable about the details of the car to help me get the most out of the tech packages… etc. They make it very easy to deal with the paperwork and administrative hassles of purchasing a car. Highly recommend.Andrew, Acura of Avon would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Excellent Sales Experience
by Rick Baker on 12/03/2020I would like to thank the team of Jason Abate Sales Consultant, Ed Kanaan Sales Manager and Vanessa Johnson Finance Manager at Acura of Avon for their professionalism and friendly presence with the lease of our new 2020 Acura MDX. I highly… recommend Acura of Avon for your next sales experience and vehicle purchase.Rick, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Just great!
by Roman on 09/27/2020Fast, convenient, without any hassle. Car was delivered to my home, paper work was done online. Nothing else to wish from a new car purchaseThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Ron Dasilva General Manager 860-407-3373
Amazing
by ALewis on 09/05/2020This was by far the best experience I've had with a car dealership. From interest and initial contact to pulling the trigger and buying the car, Sergio D. and Vanessa S. were beyond helpful and supportive. Buying a car is a huge investment… and I'm definitely happy that I chose Acura of Avon. Best choice!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ron Dasilva General Manager 860-407-3373
Great service
by AM on 09/03/2020Very courteous service advisor. He explained the process clearly and also advised which areas needed to be addressed immediately rather than later. The charges were explained clearly as well. The work was completed on time. I felt very… confident in his responses and overall attention to detail.Thank you for reaching out to us and letting us know about your recent visit. We look forward to your next visit. Until then, take care! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
New 2020 RDX
by Gemma D on 08/06/2020Just purchased my brand new 2020 RDX Aspec in white and the entire process was amazing! Thanks to Sergio, Steve and Vanessa for being rockstars! 🤩Thank you for taking the time to share your feedback regarding your experience at Acura of Avon and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Ron Dasilva General Manager 860-407-3373
Thank you for your kind words! We're thrilled to hear about your positive experience purchasing your fourth Acura RDX with Natalia at Acura of Avon. It's wonderful to know that her professionalism and dedication have made such an impact on you. We truly appreciate your repeat business, even from Florida! We look forward to welcoming you next time and hope you enjoy your new vehicle. Please feel free to share your experience with others—your recommendations mean the world to us! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
by Acura of Avon on 09/06/2024