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Customer Reviews of Premier Subaru

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12 service reviews
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  • Beyond the Best Dealership!

    5 out of 5 starsby Karen S. on 01/05/2022

    The service department and the Premier Subaru dealership as a whole, is far superior to all others. They are always friendly and welcoming, and they truly make me feel like a valued customer. The service department does excellent work and they are always upfront about what repairs are needed and what the total cost will be. I really do trust and appreciate their honesty and integrity. It doesn't get any better than that!
    • Hi Karen S., thank you so much for your positive comments about Premier Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by System Administrator on 11/04/2022


  • Premier Service

    5 out of 5 starsby Don Kaletsky on 03/01/2021

    As always the service was flawless... It reached the level of perfection. I would not hesitate to recommend their service department. I have been dealing with them for over eight years.

  • Tire replacement

    5 out of 5 starsby Aron123 on 01/25/2021
    updated 02/01/2021

    Blew a tire the night before. Able to see us first thing to replace.

  • Service

    5 out of 5 starsby Dom murgo on 01/06/2021
    updated 01/13/2021

    Excellent. the service writer listened to all my concerns and kept me posted on service progress.

  • Routine maintance

    5 out of 5 starsby Outback20 on 12/28/2020

    Friendly,clean,informative,easy

  • 30,000 mile check up

    5 out of 5 starsby Paul Ober on 12/21/2020

    Premier is a modern quality company. They are knowledgeable, efficient, thorough, and courteous. We plan to stay with company for a long time.

  • great service

    5 out of 5 starsby richard on 05/03/2020

    I am a senior and appreciate the ease of dealing with the staff and the excellent service. When i bought the car 2 years ago I had some reservations about purchasing a subaru . The overall experience has been excellent with both the car and the dealership.
  • Recent visit to Premier Subaru

    5 out of 5 starsby Joe Subaru on 01/24/2020

    My recent unscheduled visit to repair a broken headlight was quick and efficient. Colleen, the express service advisor was courteous and knowledgeable. She provided a tour of the new facilities while I waited for my car. When the car was ready, she explained the bill and provided information about maintenance needed in the near future. Very pleasant experience.
  • Required service oil change, filter, tire rotation

    5 out of 5 starsby Scott G on 05/06/2019
    updated 05/13/2019

    The associate upon arrival was very courteous and knowledgeable. I was taken in immediately and the service provide was excellent.
  • 1 less star for customer service

    4 out of 5 starsby peachykeen on 07/16/2018

    The techs always do a great job. Not thrilled about the customer service part
  • An efficient professional and economical service team

    5 out of 5 starsby Twest71 on 07/13/2018

    This team has been excellent the last 3 years in servicing my Subaru Outback. They get the job done quickly and competently without trying to upsell me on services and parts I don’t need. As a result I trust their judgement and listen to their advice.
  • Rear wheel noise

    5 out of 5 starsby Bluesberry on 06/21/2018

    Brought car in due to intermittent back wheel noise...Service Dept. did complete inspection but could find nothing causing any noise....checked everything possible related to that issue. Inspection took less than an hour, including car wash.
    • We greatly appreciate your 5 star review, Bluesberry. Thank you for visiting Premier Subaru in Branford & we look forward to working with you again in the future! Sincerely, Bob Alvine, President / GM

      by worldsubaru on 06/21/2018


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