Customer Reviews of AutoNation Chrysler Jeep Broadway
Review type:
G R E A T experience with AutoNation Chrysler Jeep Broadway
Oil Change
by dandyrandy on 05/21/2025Very good, very efficient, very professional.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Oil change
by Coledooo on 05/14/2025The team were all kind and helpful, and very effective and efficient as my oil change was completed in less time than I was told which was great.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep Broadway! If you ever need help, just give us a call. Happy motoring!
G R E A T experience with AutoNation Chrysler Jeep Broadway
by Carla S on 04/17/2024We all know that the car lease/buying experience is daunting. I explored several manufacturers before I decided on my Jeep Wrangler 4xe. I'm of 5'-1" stature and I feel like the Jeep fits my like a glove. The seat and steering column… adjustments are well suited to me as well as the touchscreen instrument panel. I didn't make an appointment for my first trip to ACJB, and Aimee Justin (Sales) greeted me and asked questions about our needs in a vehicle. I test-drove a couple of various Jeep models—SUV, Wrangler, and Rubicon. Yes, there is always the question of what it would take for you to take this home today, but you are in the drivers' seat, obviously. It took me about two weeks to make a decision, and Aimee was accommodating to my schedule. I wanted to finance the vehicle for business use, but to earn the federal and state tax incentives, it is only feasible for personal use. Therefore, I leased the Jeep Wrangler 4xe and then purchased it with financing about 20 days later. I am super appreciative of the financing team — Christoph Clifton & Kameran Janamian — who gave me a solution that offered me the best outcome. Thank you all! I love my Jeep!!!Hello Carla, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Preston was GREAT
by MaxPadilla on 03/08/2024This is not our first purchase with AutoNation but it is with the location on Broadway. Preston was absolutely fantastic from start to finish. We started the process on-line and by the time we scheduled time to go to the dealership we were… all set with the paperwork and ready to go. He was very easy going and personable, it felt like we were talking to a friend. Kudos to you Preston!Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.
Vehicle Purchase
by Kenny B on 02/02/2024This was a great experience! Robert Mann and the sales guy (forgot his name) were AWESOME in the purchase of my 2024 Jeep Compass Lux! The GM was great in his assistance with it as well. I’ve been a customer with them since I moved to… Colorado in 2018 and if I ever decided to live here permanently, they’d be the only ones I’d trust with purchasing vehicles for my kids. May have to fly back just to do business with them. I’m an active duty Air Force member of 19 years and through so many moves and purchasing different vehicles, they’re the best ones I’ve ever come across. I would recommend them to any of my friends and family. Thank you guys again for working with me to get me into a new vehicle after my last jeep was totaled.Hello Kenny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
At a loss
by LisaPavlov on 12/17/2023My 4xe has not been charging and the check engine light has been on and off since may of last year. I’ve owned the vehicle for 12 months and 6 of which the electric feature doesn’t work so I’ve been in and out of service. As of today it… still is not functional and the check engine light is back on. I was told it has to be my fault and my homes power. I paid an electrician $270 to come evaluate my home and power and everything is good on my end. I think they can’t figure iut what is wrong w the vehicle so sending me home the problem and telling me it has to be my fault is the only solution. I am not sure what to do at this point w the car. I’m a single mom that works 60 plus hours a week that can’t be without a car and bought this jeep to save money on gas not be in a service bay. Oh and on top of all of that my rim was scratched while in service with them for several weeks and they still haven’t determined how to handle that.Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (303) 578-6103 so we can work towards a resolution. We look forward to hearing from you.
Yay I have my car back
by SarahMcKinny on 12/01/2023Decent considering one guy just quit on his team all of a suddenHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Buyer
by Danny Shuss on 11/19/2023Overall, we had a great experience at your dealership. Everybody was very knowledgeable not too pushy. All in all a great deal.Hi, we are pleased to hear you had such a positive experience with us, Danny! Don't hesitate to call us if you ever need anything. Be safe on the road!
Impressed
by Mlorge22 on 11/11/2023We had a great experience and I would definitely go back. Brandon who is our sales person was calm and honest. I never once felt like I was being tricked or scammed in any way. He was patient, yet friendly. I was happy with what we got for… our trade-in. I would go back here to buy another car for sure. It was the best experience I have had buying a car and I feel like I walked away getting a good deal.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly & Clean
by PVP+7CH on 11/09/2023Shop personnel friendly. Waiting area clean and comfortable.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
The sixth times the charm!
by Rhetta Shead on 11/04/2023After some major repair work at the beginning of September my check engine light would not go off. I brought the car back at least five times. The sixth time they thought they had figured it out. But another problem happened. So they gave… me a loaner for two days. It had been a week since I got my car back, and no more issues. I loved the determination to get it fixed right. So I brought donuts as a thank you gift.Hi Rhetta, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service!
by Cooper HR on 11/04/2023Just a simple oil change, tire rotation, and fluid check. Easy peasy from setting appointment to checking in, to being done earlier than expected.Hi Cooper, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Andrew was great!
by naparker25 on 10/29/2023Getting online bids to sell a car is exhausting. So many emails & phone calls. But Andrew was awesome! He made it a good experience.Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy, Pleasant and Quick
by CreatAdvFam on 10/19/2023Ron and Bobby made the experience flawless, easy and quick. They were educated and gave me the tools and knowledge I needed on the vehicle and all finances.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!
Terrible experience
by Michael on 10/14/2023Terrible experience trying to get my car repaired. First, I could not get anyone from service to return my calls. That was needed because the Auto Nation recall notice I received said it was important to talk to service to make sure parts… were available. After 3 attempts, I had to call the dealerships General Manager. He scheduled me a service date - the next Tuesday. Took my car in for 3 matters: 1) routine oil change and rotate tires, 2) my auto restart warning light was on, and 3) the recall notice. FOUR days later, on Saturday, they call that it is ready. When I get my Jeep back, the oil was changed and tires rotated, but the other two issues were not resolved. The auto restart warning light was still on. The assistant service manager told me they checked the auto start battery and it was good, just needed recharging and the light would go off once driven. Three months later and the warning light is still on. Been told by another dealer it needs to be turned off. Was then told the recall could not be done because they did not have the parts. They never told me that in the FOUR days they had the car, not until I came in to pick my Jeep up. I had received mailings from Auto Nation that I should schedule a service appointment for the recall and told the service department that was the main reason for the appointment, but they never said they did not have parts availability. I had to go without my car for FOUR days to learn that. I was told they would contact me when the parts were available. Three months later, still no contact that parts for the recall are available. So I was without my car for FOUR days so the service department could change the oil and rotate the tires, not get a service light turned off properly and to tell me they have no parts for a recall Auto Nation keeps on encouraging me to get completed. Totally incompetent!Top notch service department
by Lorie Krol on 09/20/2023Their service department is great. My jeep was ready same day as promised.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Absolutely Amazing!!!!
by JayNach on 09/16/2023I came here looking to buy a new car after mine was totaled. Brian and his manager went above and beyond to help me find a Jeep that I loved and was able to afford, including going back and reworking the payments multiple times!Hello Jaynach, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!
2020 Jeep Grand Cherokee Battery Replacement
by MMitchell on 09/13/2023The battery died in my 2020 Jeep Grand Cherokee. I towed the vehicle to the dealer on a Sunday. By 10 am on Monday morning, the service manager called me to tell me they replaced both batteries in the vehicle. All the work was covered by… the warranty.Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Jeep Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!
AC and front suspension repair on a 2099 Jeep Grand Cherokee
by reulenstein on 09/08/2023Overall very good, the repair was expensive, but it was completed quickly, and they did a very good job. Jack Barr kept me informed and did a great job!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. If you ever need help, just give us a call. Happy motoring!
Found what I needed!
by Ltcjwb on 09/07/2023Excellent sales staff. Found the car I needed, not found anywhere else. Good price, and gave more than I expected for my trade-in.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great location for service
by No Names on 09/05/2023Great location to get your vehicle serviced. Location clean and updated. 👌💯☺️Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Carla, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 04/18/2024