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Customer Reviews of AutoNation Chrysler Jeep West

Review type:

Overall sales rating

5.0
4.96 out of 5 stars

(22 reviews)

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22 sales reviews
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  • No pain

    5 out of 5 starsby Stelm0! on 04/17/2025

    All questions answered, financing explained thoroughly overall great experience
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 04/21/2025


  • Great experience at AutoNation

    5 out of 5 starsby Pete Jones on 07/25/2024

    Chen was the man. Extremely helpful and very well organized. Knew exactly what he was doing and answered all my questions. Highly recommend!
    • Hello Pete, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 07/28/2024


  • Gladiator purchase

    5 out of 5 starsby DonaldDuck on 05/05/2024

    Overall an excellent experience. We were drawn to this dealership because of the discount on the Jeep Gladiator we purchased. The salesperson, Roberto Aguilar, was very helpful and upfront throughout the whole process. I would recommend this dealership. thanks.
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 05/08/2024


  • Jaybird

    4 out of 5 starsby Jay on 04/24/2024

    Salesmen were a pleasure to deal with. Process was painless and honest. Would use this dealership again.
    • Hi, we are pleased to hear you had such a positive experience with us, Jay! If you ever need help, just give us a call. Happy motoring!

      by Presley Palmer on 04/28/2024


  • Ram 1500

    5 out of 5 starsby Nwkaos74 on 04/12/2024

    Great experience. Everyone was nice. Would buy from here again.
    • We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

      by Moses Jenkins on 04/17/2024


  • Excellent Purchasing Experience!!!

    5 out of 5 starsby Scross72 on 01/30/2024

    Chen my sales associate was awesome not anything like a stereo typical car salesperson! He listened, he was very personable, and didn’t pressure me! I love my Honda Accord Coupe that I purchased! Nick in finance was also awesome. He listened and didn’t pressure me.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 02/02/2024


  • Buying a 2021 Toyota Tacoma Off Road truck

    5 out of 5 starsby cabtmandan on 12/17/2023

    We had a great experience purchasing our pre-owned Toyota Tacoma from this outfit. They had the truck clean and ready to test drive upon our arrival, and made the purchase process as simple as possible. I informed our sales associate, Robert Aguilar, that we needed to be completed within an hour and a half total, and he and everyone else involved in the process worked to make that happen. This was about the best experience I've ever had buying a vehicle.
    • Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 12/20/2023

  • Great experience

    5 out of 5 starsby Nothanks5 on 12/11/2023

    Great experience. Very friendly, expert service from all parties involved with our trade-in/purchase.
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 12/13/2023

  • Friendly Staff Low Pressire

    5 out of 5 starsby Erick G on 11/27/2023

    Our salesperson Roberto was very friendly and patient and our finance manager was very clear and was no pressure at all. We were very happy when the location manager was able to correct a mistake when we purchased our vehicle and worked with us to make sure everything was corrected. Service was always very friendly and helpful even with non-Jeep vehicles.
    • Hi Erick, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Theo Sanders on 11/29/2023

  • Great dealership to work with

    5 out of 5 starsby TWOOD322 on 11/21/2023

    They are a fantastic dealership. I have not had a group work as hard to get me into a new vehicle before. Not only did they go above and beyond to arrange the deal, but to make it a fair arrangement. I highly recommend them to anyone looking to buy a new vehicle.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 11/24/2023

  • Fast friendly service

    5 out of 5 starsby Edgar23 on 11/15/2023

    Stopped by to test drive a jeep I had viewed online, got great trade in value and left home with my new purchase! Fast and friendly service by all involved! Recommended 100%. Very happy with my purchase!
    • Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 11/17/2023

  • Top notch team

    5 out of 5 starsby Mick395 on 10/31/2023

    Sales, finance and service went above and beyond to make buying Gladiator a great experience! Thank you!
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 11/02/2023

  • New jeep

    5 out of 5 starsby Outland on 10/23/2023

    Great experience Chen the salesman was great very helpful
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 10/25/2023

  • Love my Grand Cherokee 4xe

    5 out of 5 starsby AlisonS on 10/14/2023

    Best selection of vehicles in the Metro Area. Sales associates are wonderful and help you make the best decision for your driving needs. First time jeep buyer but loving my Grand Cherokee hybrid and definitely recommend this car and dealership to anyone in the market! Only having to fill my gas tank once every 3 weeks vs weekly. So quiet when driving in electric mode. I was hesitant to go with a hybrid, but am so glad I did. Thanks to Nate for helping me make a great choice!
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 10/18/2023

  • Great Dealership to work with

    5 out of 5 starsby earles211 on 10/06/2023

    Aaron Mitchell is a great rep, and I had a wonderful time working with them. They listened to my constraints and worked really hard to make this deal work.
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Jeep West

      by Destiny Jarvis on 10/11/2023

  • 2023 Jeep Wrangler Rubicon

    5 out of 5 starsby JeepRubi on 09/20/2023

    Sales person (Jesus Tarin) was friendly, easy to work with. He was very knowledgeable and informative about the Jeep product. He went out of his way to make sure my wife and I were comfortable throughout the whole visit.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 09/24/2023

  • Great Experience

    5 out of 5 starsby antijann on 09/16/2023

    All of my interactions with the staff was professional and attentive. Jake was an outstanding and professional salesperson! I wouldn’t hesitate to work with him again.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 09/21/2023

  • Great Service

    5 out of 5 starsby Carlos Martinez on 09/06/2023

    I worked with Alec and Phil, and both of them were great. I got my new Grand Cherokee and I don't think I could find best people to work with. Thank you for all your help and for having the patience to work with me!
    • Hi Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Shelly Rose on 09/08/2023

  • Seamless

    5 out of 5 starsby Lomas on 09/02/2023

    Highly responsive and attentive to needs. All staff were extraordinarily helpful. Purchasing process was Quick and easy.
    • Hi Lomas, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Chole Yates on 09/06/2023

  • Dunn deal

    5 out of 5 starsby Johnny5 on 08/27/2023

    Great support through the whole process Jacob Did non and Moe were awesome. Appreciated the attention to detail.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 08/30/2023

  • Efficient Sales Department

    5 out of 5 starsby JeepBuyer on 08/25/2023

    Traded in 2 vehicles and receive fair prices on trade-ins while purchasing a new vehicle without pressure.
    • Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 08/30/2023

Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi