Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Phil Long Honda

4.5
Overall Rating
(8)
Recommend: Yes (7) No (1)
Write a review: Sales | Service
sales Rating

Like butter

by Blunky2 on 12/30/2019

Logan, Russ, and Don were super helpful and went to great lengths to make certain I received the vehicle I wanted at a lease price I could afford. They allowed me to test a HRV for 3 days prior to my making the decision, which helped to cinch the deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

22 Reviews
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sales Rating

Like butter

by Blunky2 on 12/30/2019

Logan, Russ, and Don were super helpful and went to great lengths to make certain I received the vehicle I wanted at a lease price I could afford. They allowed me to test a HRV for 3 days prior to my making the decision, which helped to cinch the deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Best service in Glenwood

by Ecoup19 on 11/27/2019

The service department at Phil Long Honda is outstanding! Jill, Alex and Teri always go above and beyond, I will not take my car anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Phil Long Honda, Glenwood Springs, CO

by leonfell on 10/01/2019

Excellent service personnel who know you, and your vehicle. They go the "extra mile" to make sure that you are satisfied with your service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Phil Long Honda

by Charlie on 05/08/2019

Car ready on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Accord purchase

by Iceman9 on 05/04/2019

Excellent experience, knowledgeable staff, great product line

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The best in Glenwood

by Ecoup19 on 03/18/2019

Alex and Jill went above and beyond to accommodate my schedule and make sure my vehicle was properly serviced. I drive a Subaru, but Phil Long Honda is the only place I trust to work on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Bad experience except for Tia the sales rep

by Rob_7hopefortruth on 02/21/2019

Phil long honda sold me a lemon. They will not admit to the problem or document it. I have an oil dilution problem and many computer errors. I took my car to them 4 times for same problem with no car for 50 days. I paid for a brand new car with cash and they will not give me accurate service records. DO NOT BUY A CAR HERE. THIS DEALER SHIP WELL TAKE YOUR MONEY AND RUN

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

People that care!

by Ecouper on 01/17/2019

The Phil Long staff are amazing, Alex, Jill, & Teri always go above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change and repairs

by Not good on 12/27/2018

I’m not very impressed with the Honda service department. They are not pleasant to deal with. They do t know what’s going on when I go in. They tell me one thing and don’t follow through. I wait for my car all day from 9-4:30. I don’t hear from them, they never call me to tell me my car is done and finally I call at 4:30 and ask if my car is done and they mock me by saying,” uhhh yeah your cars done. “ The two desk people are not nice to deal with.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

owner

by Bigfishdaddy on 12/14/2018

My service appointment was right on time and greeted very friendly by your service rep.. I had great communications with him. It's always nice to receive my car back from your service department with a wash job. Thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change / multipoint inspection

by Thomas GWS on 12/11/2018

The service department is always pleasant, punctual, and informative. I always have a great experience with the staff wether it’s with the front desk, parts department, or mechanics. Owning both a Honda and a Toyota, I take both vehicles to them and always will.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

HRV purchase

by Glenwoodsam on 12/07/2018

The purchasing experience was generally positive with an enthusiastic and helpful sales person and finance department. However, the traveling sales manager Joe kept aggressively hitting on the sales person which was incredibly uncomfortable, he also made a deal on an accessory for my HRV which requires an aftermarket part. Getting that installed had been a huge head ache having to call the dealership a dozen times only one return call over a two week period. And I'm still waiting. They're incredibly hard to communicate with except in person.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Business owner

by Hoskinsonp on 11/03/2018

Jill at the service desk is one of the primary reasons I’ll akways take my vehicle to this dealership. She has always provided 5 star service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awful Customer Service

by Hannahbeanb on 08/26/2018

Awful customer service. They hit my vehicle while it was in for an oil change. It took them three months and a call from my insurance company to fix it. I even contact the GM but it didn't help. I'm local and have a honda but will never go back.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

New CRV 2018

by chb4wheeler on 08/19/2018

This was a nice and easy experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Honda Odessy transmission, SRS, seat motor

by hondaoddessy on 08/05/2018

Went in for recall on SRS unit on 2004 Honda Odessy. In addition i wanted a Honda familiar tech to test transmission because recently it may have become too hot and vented fluid an/or may have run low on fluid and hesitated shifting itself. In addition an electric plug below the driver seat became unattached and i couldnt get it re-connected to use seat adjustment motor and i wanted to see if they would re-connect it. i also wanted their advise on ticking sound as you stand outside an idling motor The service tech noted all these items on work order and after one mis-order had the SRS recall taken care of 9luckily i had an extra car). The pressure test on transmission was never performed and all i have to go on is that the fluid was burt and smelled rancid (which in my records was the same as it was reported to be in 2014 when i serviced the car after purchasing it used). without pressure test that i was willing to pay for mechanics reccomended a new transmission. The actual front desk service tech managed to re-attach my seat plug after mechanics said it was broken and was very helpful explaining issues. the front end noise could be sign of failing connectors and a new engine with warranty was proposed instead of dis-assembly to diagnose. I have decided to sell the not knowing if transmission or engine has any real problems because i inherited a Honda Element recently. I will take the Honda Element to phil long for recalls but since it is 60 miles away from my home iIwill not likely take it to Phil longs for regular repairs but would if i lived close.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Experience

by Old Odyssey on 08/01/2018

Work completed as promised and on time. Friendly staff seems honest and knowledgeable. Excellent first experience with this dealer since we’re new to Colorado.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Seat belt mechanism replacement

by Marble Boy on 07/19/2018

Took car on time, finished on time. Repair well done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

by Phil Long on 06/29/2018

Finished ahead of time. Waiting area quiet and comfortable. Personal very friendly and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Last minute

by Janecar on 06/21/2018

I called to make an oil change appointment before heading out of town on emergency family business. I wasn’t expecting to get in right away. I am thankful that they were able to service my vehicle 2 day later.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service Department and Waiting Room

by Gilbert on 06/18/2018

Very knowledgeable service department including with aftermarket parts by other brands than Honda. The waiting room has good wifi and great coffee. Car running better than before service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership

Our customers are our family. We aim for the highest level of satisfaction and customer service.

Our friendly and knowledgeable staff are eager to make this a fun, easy, and personal experience.

It's not every day you buy a car! It is a very special occasion!

what sets us apart
We are so proud and honored to have won the Fixed First Visit Award! This requires every technician to be at 95% of the vehicles they fixed was done right the first time! Thank You and Congratulations Team!
Google Map
Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (1)
Spanish