Phil Long Honda

The purchasing experience was generally positive with an enthusiastic and helpful sales person and finance department. However, the traveling sales manager Joe kept aggressively hitting on the sales person which was incredibly uncomfortable, he also made a deal on an accessory for my HRV which requires an aftermarket part. Getting that installed had been a huge head ache having to call the dealership a dozen times only one return call over a two week period. And I'm still waiting. They're incredibly hard to communicate with except in person.