Larry H. Miller Chrysler Dodge Jeep Ram 104th
Customer Reviews of Larry H. Miller Chrysler Dodge Jeep Ram 104th
Review type:
Oil Change
by rdjreview1 on 09/21/2014All went well and done in a timely manner.Friendly, Not Pushy, Pays Off
by Kimbhed1 on 09/19/2014The entire staff at Larry H Miller was awesome! The finance department got my rate down by half of what I was pre approved for. The salesman I worked with was not pushy at all, he was there to help me make the right decision. Was looking at… the same car at another dealership and it came down to the customer service. I highly recommend this dealer.That's great to hear and congratulations on your purchase! We will pass along your compliments to our staff.
Definitely showed they cared more about making a quick buck than you
by nubine7 on 09/15/2014I've written my review of these guys elsewhere, but want to inform as many people as possible on the transaction. The most thorough review is on the BBB site, please check it out before signing with LHM. In short these guys really show… their true colors once the negotiating process starts, and they bare their fangs once they get you on paper. I just want to say that these guys will do anything to make a buck, even if that means attempting to screw you over. I bet that 99% of the time a customer would have rolled over and taken the abuse that they gave me, but I fought back and got a good result at the cost of every shred of reputation this dealer had. These guys waited 15 days to tell me that my lender would not finance the deal (it honestly probably would have been longer if I wouldn't have called them on it), afterwards they attempted to trick me into paying fees based on a document that I never signed (and attempted to trick me into signing it later), they verbally attacked and threatened to sue me when I wouldn't back down from my position that I wouldn't pay a higher interest rate when the deal went south (when they were prepared to offer that rate if I walked out), and finally (and most importantly) they never once attempted to do any of the little things to try and make the whole situation right (offer a free tank of gas to compensate for all the trips to and from the dealership, give me a free oil change, or hell, apologize for such atrocious behavior). This is a backwards-shady dealership masquerading under a reputable name. They care more about making a dollar than they do about you, and will attempt to smilingly screw you over. Can't speak for all their dealerships, but for LHM on 104th, don't walk away; run...We are sorry to hear that you are unhappy with your experience at our store. We would like to make as many happy customers as possible, so we're continuously looking for ways to improve the customer experience. If you would like to discuss, please feel free to reach out to me at 888-929-2915. Best Wishes, Brent Wood, General Manager
Great place to buy a car!
by benihana06 on 08/30/2014I visited Larry Miller to purchase a new 2014 Ram truck. From the beginning the staff wws friendly and professional. Both salesman that I worked with were great and the Manager of Internet Sales made the deal possible. When my wife and I… are ready to buy our next Dodge we will definitely use Larry Miller.That's great to hear and congratulations on your purchase of the new 2014 Ram Truck! We look forward to helping you again in the future for your next Dodge purchase.
Great Salesperson
by sjurczenia on 08/26/2014My husband and I went in to just look at the Jeep Cherokee. Our salesperson, Allen had listened to what we both wanted.He set us up on a test drive with a diesel Jeep Cherokee. We loved it so much we ended up buying it Allen is a great… salesperson. He was so easy to work with!Congratulations on your purchase and thank you for making us your choice when buying your diesel Jeep Cherokee! Let us know if there's anything else we can do for you and we'll pass along your compliments to Allen.
Oil change
by jprunkjr on 08/03/2014service did not meet appointment time by 30 minutes before my car was even taken back for service. When car was returned there was oil not cleaned up in the engine compartment and there were oily hand print smudges on hood/grill area and… driver door molding.We appreciate the business! Thank you for taking the time to leave us a review. Best Wishes, Brent Wood, General Manager
Jim and Diana Tuttle's purchase experience.
by jetuttle55 on 07/26/2014We have been extremely pleased with all of our dealings with this dealership, as both Pro and Larry H. Miller. Mel is very customercentric. I have in the past, and will continue to recommend Mel and Larry H. Miller to anyone who asks me for… advice when purchasing a vehicle.That's great to hear and congratulations on your purchase! We will let Mel know that you left this review.
Thank you for leaving this review and for your kind words about Mel. We'll see you on your next visit.
Kevin service associate is friendly and efficient
by monicalovesgod on 05/29/2014updated 08/03/2025I think Kevin is a great asset to your team and I appreciate working with him. I wish there was a way to guarantee that I could work with him everytime I come in.Thank you for leaving this review and for your compliments about Kevin. We look forward to seeing you on your next visit and we'll pass along your compliments to Kevin.
Thank you for leaving this review and we're pleased to see that we got you all taken care of. We'll see you on your next visit.
by saxtonh on 09/26/2014