Mercedes-Benz Of Denver
Customer Reviews of Mercedes-Benz Of Denver
Review type:
A Dealer Worthy of the Mercedes-Benz Brand
Excellent Customer Service and Car
by Megan R. on 03/28/2024I recently bought my first Mercedes Benz and was met with unmatched customer service start to finish! Tony was excellent, very accommodating and patient. I could not have asked for a better experience. Also the general manager, sales and… finance manager were all wonderful. Would highly recommend this dealership.Megan, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Fantastic Experience!
by Saige D on 03/13/2024I was a walk-in and ended up getting the pleasure of working with James on the purchase of my new car. He was incredibly helpful and super friendly. The whole process was efficient and quick. Marco in Finance was great too! I would highly… recommend this dealership, specifically James, if you are interested in purchasing/leasing a new or used car.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Experience
by BenzBuyer on 02/14/2024updated 02/20/2024Very happy with our recent experience at Mercedes-Benz. The sales team went above and beyond to answer any and all questions and make the car shopping/leasing experience a breeze. Thank you Emily, Tony, and Marco! We’ll be very likely to… repeat!We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Denver. We look forward to your next visit! Take care!
Top-Notch Service: Johnathan at Mercedes Denver
by Jeff Hunley on 02/15/2024My experience purchasing an EQS from Mercedes Benz of Denver was nothing short of exceptional, largely thanks to the outstanding service provided by Johnathan.Throughout the entire process, he remained personable, informative, and… remarkably thorough, ensuring that every aspect of my purchase was handled with care and attention to detail. Not only was Johnathan a pleasure to work with, but the entire team at Mercedes Benz of Denver contributed to making my experience memorable. Max, Marcos, and Jacob were all incredibly friendly and welcoming, further enhancing the overall atmosphere of the dealership. The EQS I purchased exceeded my expectations, not only in terms of its pristine condition but also in the fantastic incentives offered. Surprisingly, the monthly payments worked out to be the same as the Model Y I had on order, making the decision to choose the EQS even more enticing. Overall, I cannot recommend Mercedes Benz of Denver highly enough, and if you have the opportunity, I urge you to seek out Johnathan for your purchasing needs. His exceptional service and dedication truly set him apart, making the entire buying process smooth and enjoyable.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Above and Beyond at Mercedes-Benz Of Denver
by TGrenmeier on 02/08/2024--- I recently had the pleasure of purchasing a brand new S-class from Mercedes-Benz of Denver, and I must say, the experience was nothing short of exceptional. From the moment I walked into the dealership, the entire team went above and… beyond to ensure that I felt valued and taken care of. A standout aspect of my visit was the personalized attention I received. I was introduced to Nathan and the service team, which gave me confidence in the post-purchase support I would receive. The finance department and Marco also played a crucial role in my experience, making the often tedious process of paperwork and financing smooth and understandable. My sales consultant, Drew, was incredible. He took terrific care of me, demonstrating professionalism, knowledge, and a genuine interest in helping me find the perfect vehicle. The sales manager, Max, was equally impressive, ensuring that all my needs were met and questions answered. You rarely see a dealership that offers exceptional customer service, expertise, and attention to detail. Mercedes-Benz of Denver has surpassed my expectations and set a new standard for me when buying a car. I wholeheartedly recommend them to anyone in the market for a Mercedes-Benz. The team at Mercedes-Benz of Denver is genuinely committed to making the car-buying experience a delightful one.Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
new mercedes glc 300
by TomChaffin on 01/25/2024My salesman and i pre ordered the car and he kept me informed . He wrote me the date the car was being made, when it got on the boat and when it arrived in the us port. and of course informed me its arrival at the dealership. overall a… great experence.Tom, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Solid and very professional team
by T Cooper on 11/10/2023I purchased a Tesla Model Y from Mercedes-Benz of Denver and it was a flawless experience. Matt Marcus & Marco V went above and beyond to make my experience so positive.Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very happy with my purchase
by MariaOr on 11/01/2023I had a good experience with the salesman, the finance rep that had me signed papers and later the young later from the service department Destiny, all were very friendly and courteous.Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MB of Denver - BEST OF THE BEST!
by TheSteeles on 10/05/2023We had been shopping for a new EV for months. We had visited MB of Littleton and were less than impressed with their customer service. Their dealership felt very haughty and made us very uncomfortable. We decided to reach out to MB of… Denver and what a difference! We worked with Tony Upton, who I can honestly say is the best sales person we've had the pleasure of working with. His knowledge of the EQE 350 far surpassed our expectations. We were bouncing between the Audi eTron and the MB EQE, but after visiting with Tony our decision was clear. If we could give him 10 stars, we would. I will add that every single person we interacted with at the dealership, from the front desk gal to the GM to other employees walking around, they were all so friendly and welcoming. Your dealership made us feel comfortable and relaxed and the process was so easy. You have customers for life and we are telling everyone. Thank you so much!!Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First time at Mercedes-Benz of Denver
by KarlyMPJ on 09/20/2023I had a great experience, especially as a first time buyer! Johnathan was great and I couldn’t have asked for a better sales representative. The entire staff at Mercedes-Benz of Denver were welcoming but Johnathan was a key part of making… my experience amazing and I look forward to working with him in the future!We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Denver
Merceds Benz of Denver is Awesome
by ChrisnKay on 09/07/2023We recently purchased a 2023 Merceds C300 from MB of Denver with Drew Romkey as our sales agent. We had been to several MB dealerships in the Denver Metro area and Drew was the only one that sat down with us and went through everything… about the car in great detail. Drew was the primary reason we decided to but from MB Denver and Emily, who contacted me today to let me know they would do everything to make the deal right for us are the primary reasons we will be doing business with them again for our next vehicle.Chrisnkay, we really appreciate your feedback! We look forward to your next visit! Take care!
Great place to buy a mercedes
by efsun1907 on 09/02/2023Great people working there and we got a great car from them. Thank you for all your help!Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great car, dealership doesn't honor written commitments without a battle
by EQSisAwesome on 08/16/2023While I LOVE my new EQS, I can't say the same for the MB Denver sales team. There were two significant issues that arose. Most of the sales negotiations were done via text messages. The first issue occurred when the sales manager's refused… to honor the trade in value for my vehicle that his salesman had confirmed in text prior to my leaving for the dealership. This is the type of bait and switch sales tactics that dealerships are loathed for. They said what they had to in order to get me to the dealership, spend a bunch of my time, get me as committed as possible to the transaction, and then refuse to honor a previously negotiated term. The difference in value was less than $2k, so I let it go, though I knew at the time that I shouldn't do business with an organization that uses such tactics. The second issue occurred after the sale, when I brought the car in to have work agreed prior to the sale completed. That work included swapping out the "pillow" headrests that came with the vehicle, for the standard leather headrests. The swap had been agreed to in text, and was included in their "We Owe/You Owe" documentation of the sale. Even with the clear documentation, Max refused to approve the work to the service team, and they returned my vehicle to me three days later with the work incomplete. The service manager eventually sent me an apologetic email saying that the situation should never have occurred, the work was owed, and that they would now fix it if I brought the vehicle back. The entire experience was substantially subpar, and given the choice, I won't continue to do business with this dealership.Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you are willing to give us another chance. Please reach out to us at (303) 953-4581 so we can work towards a resolution.
Terrific Experience
by DMBerger on 07/23/2023We have not dealt with Mercedes of Denver in a number of years, but were incredibly happy with the experience. The front desk support was amazing and got us the information we needed on a used vehicle before we even walked in the door. Our… sales representative was professional, polished, knowlegable and not at all pushy. This was a great experience.We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchase of 2023 GLC 300
by Robert M on 06/19/2023Working with Errol (sales) and the finance department, were both great experiences throughout the process. I would not hesitate to recommend this dealership and it's staff to my friends and family. They do their best to make sure you are… 100% happy with your purchase.Hi Robert M, we are very happy to have provided you with such a positive experience!
Lease end and new lease
by F. Diamond on 06/12/2023Sales person, Arturo, was extremely helpful in finding us a new lease that met our needs. Dealership is easy going and low key. Dealership manager introduced herself to us.Thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! We hope you have a great day!
Mercedes Benz of Denver
by WarrenV on 04/19/2023Mark McGinnis was our sales representative. He is very easy to talk to and thorough. Mark kept in contact with us throughout the entire process from order to receiving our vehicle HELE 450. Max was the finance gentleman and he also was… very thorough and efficient.Thank you again for taking the time to let us know how we did. We hope you have a great day!
S500
by mbell1335 on 04/06/2023Professional high quality knowledgeableThank you again for taking the time to let us know how we did. We hope you have a great day!
Great experience!!
by Sridler on 02/25/2023Knowledgeable, honest, fast transaction purchase.Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Making it Easy to Buy
by Mary Chicago on 02/17/2023Mark M. went the extra mile during every part of my sale and made my purchase experience an easy one. Mark was responsive, worked with my schedule and provided valuable car-buying guidance as I hadn't purchased a care in about a dozen… years. Max in Finance was excellent and also provided valuable ideas about the state of interest rates, extended warranties and more. Both were so welcoming and offered on-going assistance with any future questions. Can't recommend Mercedes Benz of Denver enough!Mary, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mercedes C300 (leased)
by SusanJF on 01/10/2023From the beginning, I received excellent customer service, always receiving updates about my car's arrival. I am so happy and I just love it! Everyone at the dealership, especially my sales person, Jeff, were great! I have been going… there for service the last four or five years, and the service department is also greatHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mercedes-Benz GLE-Class
Mercedes-Benz GLB-Class
W. D., we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Katie Witt on 05/19/2025