Alpine Buick GMC
Customer Reviews of Alpine Buick GMC
Review type:
Outstanding Customer Service -New Customer for Life
by Gregory on 10/07/2024
I knew Alpine Buick GMC had the best selection of new GMC trucks, and I didn't hesitate to drive four hours from Aspen to get there. But now, after working with Brittany Aleman, I’ll be telling everyone they must go to Denver! Brittany was… truly exceptional and an absolute joy to work with. From start to finish, she was engaging and communicative - as I had to do everything over text and email, with me being four hours away. A true testament to doing whatever needed to be done, Brittany even went out of her way to drive me to the bank when I absentmindedly brought a counter check instead of a cashier's check. Her professionalism, warmth, and dedication made a world of difference. Her passion for her work shines through, and she made the entire process enjoyable. Alpine Buick GMC, with people like Brittany on your team, you’ve got a lifelong customer in me!
23 reviews
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Service/ oil change
by Kboec77 on 05/18/2025Always efficient and friendly service.Outstanding Customer Service -New Customer for Life
by Gregory on 10/07/2024I knew Alpine Buick GMC had the best selection of new GMC trucks, and I didn't hesitate to drive four hours from Aspen to get there. But now, after working with Brittany Aleman, I’ll be telling everyone they must go to Denver! Brittany was… truly exceptional and an absolute joy to work with. From start to finish, she was engaging and communicative - as I had to do everything over text and email, with me being four hours away. A true testament to doing whatever needed to be done, Brittany even went out of her way to drive me to the bank when I absentmindedly brought a counter check instead of a cashier's check. Her professionalism, warmth, and dedication made a world of difference. Her passion for her work shines through, and she made the entire process enjoyable. Alpine Buick GMC, with people like Brittany on your team, you’ve got a lifelong customer in me!Thank you
by Elizabeth on 09/27/2024updated 10/04/2024Friendly, knowledgeable and efficient.GREAT experience at Alpine GMC Littleton!
by SirGrey2500 on 09/18/2024Steve took the time to work with us and LISTEN to us. Never putting pressure of any kind. Knowledgeable and very helpful. He made the purchasing process a positive event for us.No follow up!
by Emily H on 06/29/2024Spent 85k on a new vehicle. We were charged for the alpine package which was supposed to include window tinting, door protectors etc. none of which was done. The leather seat was scratched and an agreement was signed to get it fixed. After… one month of weekly attempts to remedy this, and multiple promises to have management contact me, not a single attempt was made. The seat is still messed up and we had to pay to get the tinting done in our own. Horrible customer service. I would never recommend this dealership.Buyer experience
by Melissa on 05/30/2024Marisol was great and made the buying experience quick and easy!Envista, Buick 2024
by Gaby Navarro on 05/09/2024Was amazing , professional, Sales person Jorge Castro, send me home driving 2024 brand new car, he take care of me 100% since I call Alpine for appointment to see cars , faster and easy all process, best dealer , highly recommend if you… thinking on buy or upgrade your next carOutstanding workmanship
by KortneeC on 03/29/2023I worked with Daniel from day one. This was such a long and stressful process for me, but he made it as easy as he could and always staying in touch with me. He was great at communication and he would always answer my questions and take the… best care of me. Not to mention he is a funny guy that loves to make people laugh and smile.Awesome dealership
by Danklein on 03/22/2023Sergio our salesman he was on it he made the whole process as easy as could be, he thought about the little things like buying the mats for the truck he asked if we had points to use, made sure he took time to show us the features and made… sure my wife was comfortable with everything. Great jobHector’s Review
by Priscilla on 10/10/2022Fell in love with this place. HĂ©ctor was really nice and definitely gives a confident vibe to make the right choice. We really appreciate it him and hope we can go back to work with him.Oil change and tire rotation
by Spiketops on 05/15/2022Good price (with coupon).Oil change
by School dog on 04/02/2019At Alpine they used to give you a loaner car while getting a service, that’s why I continued to take my car there. I went for a service and wasn’t aware that I wouldn’t get a loaner, and missed an appointment. After I got my cars oil… changed my car hasn’t been driving the same, I don’t know what they did to my car but it wasn’t right. Not coming back!Amazing place
by tinaasial on 03/15/2016So I always read reviews before I deal with the business because SO many are sketchy so it's only fair I contribute and write a review for a Great business. I was having a HARD time getting financed and I found Alpine Buick Gmc I worked… with Jake and Jesse and they worked hard to get me into a nice car practically new and they were friendly professional and far exceeded any expectation I had. This place was amazing!!!Excellent service!
by tnj1234567 on 03/01/2016I had a really good experience. Jesse Zumbrum specifically was very helpful!Mrs Wilma Dunais
by Baklava on 12/22/2015updated 12/28/2015Seriously???? You want feedback after the way your service dept. treated me last Monday? " Atle F???????" and some other heavy set guy were demanding of why I had a certain radio in my car, had a mechanic come do a "scan" and then said… they couldn't' get back to me until Wed. The mechanic said that the problems that I was having with the electrical system were probably the radio - "Atle" said that they would do a scan and call me. He couldn't wait to call Tue early with a confirmation of what he had said the night before We have done business with your dealership for a LONG time - and I felt that the whole deal with the scan was a set up and they knew on Monday evening what the problem was but still kept the car - "just to be sure" and then had the audacity to charge me for the "just to be sure". We own 2 Pontiacs and it is for sure we will be finding another place to do business on both cars. I was treated in an shabby manner and the manner in which the entire situation was handles was pretty poor customer service. We will take our business where it is welcome and stay where we are treated like valued customers which we have been all these yearsAlpine was great
by Mark_57 on 11/27/2015I had a great experience at Alpine.friendly sales people that were not pushy.they found me the right car at the right price.Randolph was very helpful.Excellent Service from Alpine
by Joyce_Schulte on 11/23/2015I have always received excellent service from Alpine. I was shocked to find that my AWD Equinox had such an expensive "special" battery. I did not realize that I should have been asking about batteries when I bought the car 5 years ago. But… that is not a reflection on Alpine. I did not buy it there.service department
by canyon1950 on 10/17/2015Great friendly service. Friendly cashier and parts dept. would recommendGreat experience
by greylady2 on 09/09/2015Alpine was great in helping me find a car that I wanted. Thought I wanted one thing but after going home with the car, decided that it was not right. Alpine had no problem in taking the car back and getting me what I wanted. Rick Vidal was… fantastic.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (1)
- Spanish