Customer Reviews of INFINITI of Denver
Review type:
Best service ever!!
Gr8 service
by Mike s. on 04/09/2024A wonderful thorough service experience with Chris at infinity of Denver as usual. Really do love the complimentary valet optional. And loaner option. MikeMike S - We love love this - Gr8 service! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris & MIke will be excited about your kind words. We think they are pretty special, also. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
My recent experience at Infiniti of Denver
by Bklynnb on 04/05/2024Went in for an oil change and after inspecting my car I found out I needed a few more things. My experience has been that every time I go to the dealership I am given great advice by my Service Advisor Clark Hearold who always gives me an… honest, detailed explanation of any repairs that are needed and why. My car is always returned to me within a reasonable time frame. After my oil change and the other needed repairs were completed my car is running great.Bkynnb- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clark will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.
Great service
by AlexisD on 03/28/2024Infiniti of Denver took great care of my car when I went to get it serviced! The techs were knowledgeable about my older car, which is a rarity to find, and the advisor, Jeremy, was easy to communicate with! My car ran so smoothly after I… took it in for service, and the service department was honest when they quoted work.AlexisD- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremywill be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a testament to that.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
OUTSTANDING SERVICE (AGAIN)
by Alan Poulin on 03/21/2024We recently brought our QX80 in for Service! There aren’t enough stars in the rating scale to explain the professionalism and expertise Infiniti of Denver provides. Jeremy is always our go-to Service Advisor. Jeremy is very professional… and extremely knowledgeable about our Vehicle and honestly speaking, I’ve never had this good of Service from any dealership like we get from Jeremy! KEEP UP THE OUTSTANDING DISPLAY OF CUSTOMER SERVICE!Alan - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Jeremy will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.congrats on your new purchase. We love having apart of the INFINITI OF DENVER family.
Infiniti of Denver super service dept!
by Mary Kay on 03/15/2024Jeremy conquered all repairs and handled billing to my extended warranty service skillfully and swiftly. Communication via text was hugely helpful too.Mary Kay - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Jeremy will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.
Denver Infiniti
by Gerald C. on 02/07/2024The service department is awesome. They were thorough, very communicative, and great use of technology to keep me apprised of the work. The valet service was really convenient. Will definitely use this dealership for future service.Gerald C - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are glad you enjoyed the valet and found it convenient! It is customers like you that make our job so rewarding. Thank you for your loyalty and support.
80k service Infinity of Denver
by Steve G on 02/06/2024Great service! Jeremy, service manager kept me updated on the car. Infinity picked it up on time and delivered it back when it was done! Had questions on my battery and they explained everything and what was tested etc. very satisfied… with the info given! First class service!!!Steve G - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy and Tim will be excited about your kind words. We're committed to providing the best possible service to our customers and your review is a testament to that. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. We know you could choose any dealer, so thank you for choosing us.
Great Service! Jeremy, service, the valet drivers were great!
Dominic/service review
by Caryl Lawson on 01/10/2024We worked with Dominic in the service department, and he went above and beyond on a recall, and working on another issueCaryl- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Dominic will be so excited about your kind words. Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Emergency Repair
by WPM0749 on 12/28/2023As is always the case the reception was great listened to understand the issues and provided a plan to correct the issues. Called 3 hours later with everything corrected.Wpm0749-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We are so happy to have you as a customer and we look forward to seeing you in the future.
Great guys and negotiable
by Vespoli on 11/29/2023We were looking for a used Q50 for a relatively affordable price and these guys had one in stock with only 5000 miles. It’s pretty much a brand new car and even then they were more than happy to knock down the price a little. Even after… over a month of ownership, there aren’t any issues with the car that I’ve noticed. This dealership is great if you’re tired of other dealers that suck every last penny out of you. Jason and Andrew were the gentleman that found this car for us and they were extremely helpful. They made us feel very comfortable and didn’t pressure us to complete the sale or anything. I highly recommend this dealer if you’re looking for an Infiniti.Vespoli- Wow. We love this. Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Andrew & Jason will be so excited about your kind words. We're committed to providing the best possible service to our customers and your review is a testament to that. Congratulations on your new Q50 and welcome to the INFINITI OF DENVER family.
Excellent service every time
by PaulfromPA on 11/30/2023Infiniti of Denver has the best can-do attitude and skilled technicians. The extra perks make the total package and I wouldn’t take difficult jobs anywhere else.PaulfromPA - This is fantastic. We love this this. Our goal is to exceed your expectations each time. Sounds like our service team did just that. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Great Service
by S Myers on 11/26/2023I always get treated like family at infinity of Denver, love the team!S Myers - This is great. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. And you are family to us! We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER over and over and over.
Service Department
by Nickcapps on 11/18/2023If you ever need anything serviced on your Infiniti, Take it to Infiniti of Denver. They take care of my BMW also. I have been going here for years and always have a great experience. Take advantage of the valet service they offer. They… will come get your vehicle and bring it back to you. No wasted time in your day.Nickcapps! What a way to end the week with this awesome review!! Thank you! Your review means a lot to us and we're so grateful for your support. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty with your INFINITIs and even your BMW! We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Purchased QX55 2023
by Frank Jr on 11/09/2023Great sales staff, makes you feel no pressure during the purchasing process. I have purchased many cars from them. There service department is also first class.Frank Jr- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support all these years. Congrats on your new 2023 QX55. We always love seeing you here.
Vic Lombardi
by Viclombardi on 11/07/2023Professional and classy all aroundVic- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We love that you think we are classy! 😀. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Congrats on your millionth vehicle from INFINITI OF DENVER. You are absolutely the best.
35x service
by Ed fr Parker on 10/27/2023As always Infiniti of Denver does a great service job and gets you in and out as quickly as possible.Ed from Parker. - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.
Great service!
by Denver QX60 on 10/14/2023I highly recommend Infinity of Denver. Their customer service is second to none and is consistently outstanding, exceeding my expectations every time.I’m always completely impressed with Chris Madigan professionalism and customer service.Denver QX60 - WE love love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a testament to that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.
Owner
by Aurelia on 09/05/2023I am always pleased w my service and NEVER worry if anything is ever wrong w my service. They are professionals and it’s just that!Aurelia- we love love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. The will be so excited about your 5 star Edmunds review. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Infiniti of Denver Offers Outstanding Service
by Randy Hall on 08/28/2023I’m on my 6th QX, all acquired at Infiniti of Denver. Clark Herold has been my service advisor for each one of those vehicles. I rely on his expert advice and his knowledge of the Infiniti product is top notch. I’m always welcomed and… accommodated whenever I come to Denver in need of service. IoD is very lucky to have Clark leading the service team.Randy- this is great. Clark will be thrilled. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We are so happy to have you as a customer and we look forward to seeing you in the future. Thanks for purchasing and service all six of your INFINITIS with IOD! You are the best.
First Service for new leased vehicle
by JetGuy73 on 08/19/2023First rate visit for a new leased vehicle. Service advisor was very engaged and kept me updated in a very timely manner. Third Infiniti vehicle best service yet.JetGuy73 - This is great! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. The teams will be excited about your 5 star Edmunds review. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support! Hope you are enjoying your new leased vehicle and thank you for choosing INFINITI OF DENVER for all your automotive needs.
Happy Customer
by CO Car Buyer on 06/27/2023Repeat customer. Super happy. Easy, professional experience. Love the snacks, and sales staff are no pressure knowledge based. Financing is so smooth and fastCo Car Buyer - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Congrats on your new vehicle and being a repeat customer. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.
INFINITI QX55
INFINITI QX50
Nissan Armada
Ford Edge
INFINITI OF DENVER is a Colorado-owned, luxury automobile dealership providing sales and service of new INFINITI and pre-owned vehicles. Serving the local community since 1993, INFINITI OF DENVER is dedicated to being “your neighbor down the road.” The owners, sales consultants, service technicians and all staff members bring this caring, personal approach to life through high-quality customer service, convenient hours and location and a steadfast commitment to giving back through hometown philanthropy. INFINITI OF DENVER is also proud to offer unique, premium benefits to its customers, including free INFINITI loaner vehicles, valet pick-up and delivery and 24-hour roadside assistance. INFINITI OF DENVER was the only car dealer awarded the Denver Post's Top Workplaces in 2017. The honor was based off of our employees surveys.
Learn more about INFINITI OF DENVER at www.Infinitiofdenver.com.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Nebraskans - We love love love this. :) Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled. Congrats on your new QX60 and we are so happy that you and Heather were excited about the birthday surprise. Hope you enjoyed the cake! We look forward to seeing you in the future and It is customers like you that make our job so rewarding. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
by Amy Smith on 06/10/2024