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Customer Reviews of Keyes Lexus

Review type:

Overall rating

4.6
4.63 out of 5 stars

(73 reviews)


Customer recommendations:

Yes (67)|No (6)

Excellent service

5 out of 5 starsby LexusBuyer1 on 07/03/2025

I was on the rope of wanting to get a new car or not, Feras and Mohammad were so kind and explained everything to me that was the main reason why I decided to go through with it. They walked me through every step of the way answered all of my questions and concerned in a timely manner and most importantly treated me kindly, like I was a human. They got my business because of their professionalism and their readiness to help in any way shape or form.
  • Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    by Nyla Silvester on 07/09/2025

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The following reviews are more than two years old. They are not included in the overall rating.
104 reviews
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  • Car Purchase

    5 out of 5 starsby GeorgeF on 02/11/2023

    We received outstanding thoroughness and service from Khalid at Keyes Lexus. All commitments were honored and even exceeded.
  • Excellent Customer Service

    5 out of 5 starsby DayGentleman on 02/01/2023

    As soon as I arrived, I was greeted with a warm welcome and was informed of the repair professionally by Bill (the Service Consultant). I had a great experience with the repair of my Lexus. This sets a high standard for customer service.
  • Service

    5 out of 5 starsby Ann So Ca on 01/17/2023

    Emily was fantastic. She told me what to expect, answered all my questions and made the whole experience easy.
  • Excellent maintenance service

    5 out of 5 starsby J. Kichaven on 11/20/2022

    Bill Horvat always takes good care of me. I am a loyal customer.
  • honest and on time

    5 out of 5 starsby Happy client on 11/17/2022

    Ali was very forthcoming about the necessary maintenance and the car was ready on time.
  • Excellent service

    5 out of 5 starsby Svetlana on 10/31/2022

    Battery service was performed at the highest level of standard as promised
  • Great service experience

    5 out of 5 starsby Judy818 on 10/12/2022

    My service rep Anthony is he best. He always has a smile on his face and a warm greeting. He takes care of my car service in the best way. I appreciate him.
  • Service

    5 out of 5 starsby dougdarrow on 07/18/2022

    Everything was great!
  • Car Owner

    5 out of 5 starsby Christian T on 07/14/2022

    What a great service by Ali. Amazing customer service.
  • 6k service

    5 out of 5 starsby Tommykuk on 07/06/2022

    Andy Benson was my service rep. He’s always very helpful and very nice.
  • Warranty Repairs

    5 out of 5 starsby Reggie G. on 06/14/2022

    Great customer service!
  • Awesome dealer quick service

    5 out of 5 starsby Cjano22 on 05/31/2022

    The sales manager Dany helped me out and it was a great experience. The process is very quick and they work on getting the deal you want
  • Thank

    4 out of 5 starsby Aries23 on 04/27/2022

    It was a pleasant visit to the dealership. The service was on time as promised.
  • Service

    5 out of 5 starsby Celia_L on 03/13/2022

    Muy buena experiencia
  • Great customer service

    5 out of 5 starsby Lexus client on 03/12/2022

    From beginning to end this is one of the best experiences I’ve had at a Lexus dealership, Mind you I’ve been going to a couple of different dealerships for over the last 10 years. The level of customer service I experienced with Andy Benson and his team was amazing.
  • Service par excellence

    5 out of 5 starsby badonggit on 03/04/2022

    We love the service. We love the facility. We love our service advisor Anthony P!
  • Steve Jacobsen

    5 out of 5 starsby Steve88 on 03/02/2022

    I have been using Keyes Lexus for over 20 years! Do I need to say more? My service advisor, Danecia is excellent, polite, and helpful.
  • SEJ88's review

    5 out of 5 starsby Steve88 on 03/03/2022

    excellent service. Danecia was excellent, competent and courteous.
  • service adviser andre

    5 out of 5 starsby Andre Aguire on 02/28/2022

    he was very caring and nice.
  • Anthony at Keyes Lexus is my go to guy!!!

    5 out of 5 starsby MichaelT on 02/28/2022

    I've been coming to Keyes Lexus for 20 years. Even after moving to Valencia, i still make sure to drive the distance any only take my cars to Anthony. i trust him, he tells me what i need and he's never been wrong. if he ever leaves I'm in trouble lol! Great dealership, great service.
  • Service advisor

    5 out of 5 starsby Andrea Aqui on 02/26/2022

    Very good and onset man
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