Keyes Lexus
Today 10:00 AM - 7:00 PM
Customer Reviews of Keyes Lexus
Review type:
Excellent service
by LexusBuyer1 on 07/03/2025
I was on the rope of wanting to get a new car or not, Feras and Mohammad were so kind and explained everything to me that was the main reason why I decided to go through with it. They walked me through every step of the way answered all of… my questions and concerned in a timely manner and most importantly treated me kindly, like I was a human. They got my business because of their professionalism and their readiness to help in any way shape or form.
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The following reviews are more than two years old. They are not included in the overall rating.
104 reviews
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Oilchange and New Tires
by Andrew G on 05/13/2023Went in for 60,000 service. Anthony in service was great! Always accommodating, clear and communicative. Even though it was busy, accommodated with rental car and everything went smoothly.Oil change
by VictorT on 05/10/2023They were very helpful and get the job that I need to have done pretty much on time.they were very helpful and did the job that I need to have done pretty much on timeGreat Service
by Jackkiiii on 05/06/2023Service was amazing. Bill helped me out and took great care of me and my car.50,000 mile service
by DianeLa on 05/05/2023My service is always excellent. Anthony is my Service Consultant and he always advises me on the best ways to take care of my RX350. Because of the attention to detail I always receive, this dealership is my absolute favorite. I have… purchased cars here since 1988.Bought a new car
by MelsLexus on 04/29/2023What ab amazing smooth experience, The salesman Ara took his time to get me what I wanted and did not pressure me at all. Thank you Lexus for your stellar customer careKeyes Experience
by N/A N/A on 04/24/2023Great service and waiting area snackslexus service review
by bmethucla on 04/17/2023Anthony really helped me with my lexus serviceExcellent team to work with.
by F Ramos on 03/30/2023updated 04/07/2023I had the most pleasant car buying experience at Keys Lexus ever. My salesperson was great.Excellent service
by Maryam R. on 04/06/2023Thank you Ali for being honest and cordialRoutine service
by Roze Devito on 04/04/2023My Service Go to Guy has always been Bill! He's so patient and kind. Always goes the extra mile to make me understand what is needed for my car for the value. We have been with Lexus for many years and Bill has always been accommodating… with every vehicle we have had for service. Do what you can, to keep Bill with Lexus as he is an important part of our "WHY" we come to this dealership. Thank you Bill! Roze DeVitoQuick and Reliable Service
by Violeta on 04/03/2023As promised by service supervisor, my car service was delivered ahead of time.Paid For A Brand New Wheel and Got A Used One
by Dissatisfied on 03/28/2023I brought my new Lexus NX450h in for service and to replace a damaged front left wheel and tire. I paid full price for a new wheel and my extended warranty covers the tire. Anthony did not go over the repair with me and as it was raining I… didn't inspect further until I got home. What I discovered is that the back right wheel and tire were worn and not new. The front left were replaced with the back right and then the back right were replaced with these used/worn parts!Denecia always gives 5 star service
by LCLCLCL on 03/21/2023I have to say this service department is really amazing. I use Denecia as my service adviser and she has always taken great care of me. The service guys are fantastic and friendly. Everything has always been resolved quickly and… efficiently. given longer wait times due to manufacturing issues that is out of their hands, once the parts are in my car is ready within 24hrs usuallyLexus Platinum warranty went above and Beyond
by 2014 LX570 on 03/21/2023Bill Horvant always goes the extra mile! I purchased a Lexus Platinum Extended warranty and they stand by their warranty! Almost everything that broke has been covered and they alway give me a loaner car! Well over 10K in warranty work 0… dollars paid! They stand behind their brand!Amazing Service
by MARYME1948 on 03/13/2023Huge Shout out to the entire team that made our purchase a breeze. We will always buy cars from Alex Ayyoub, he is an absolute rockstar!! Allen Mark, was also very thorough and ensured we were happy from start to finish and Nick in Finance…… Keep up the amazing work guys! This dealership in def 5 stars!!!Tommy Peel
by Thommie on 03/10/2023Bill Horvat is always very helpful, friendly and the bestLexus RX350 purchase
by LexusBuyer on 03/07/2023Courteous staff, helpful car setup, transparent negotiations.Good experience
by LORSZAG on 03/05/2023Went in for a replacement tire- good price, great service and in and out quicklyTerrible services
by Thanhmap on 02/28/2023I bought the car at this dealer. The sale side is ok but they said they have to wash and detail my car before give it to me. The car just sprayed the water but nothing really wash. The bird poo were around. The inside is still dirty. The… Gasoline tank was empty. They claimed their gasoline station is out of service but just promised to mail me the gift card to cover my gasoline but I heard nothing from them. I am a old customer from them and this is my 3rd cars here plus some referred. I am not happy the way they do like this even though that is not much in value but the service they have given.Lexus Nx 350h
by Happy Camper on 02/20/2023Isreal & Simon were helpful, responsive, & welcoming. They were transparent throughout all steps of the sale and kept me updated during the process.Lexus Purchase Review
by Jae Hyo Kim on 02/18/2023Thank you very much for your kind explanation and quick work.
About our dealership
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 07/09/2025