INFINITI Of Van Nuys
Today 9:00 AM - 8:00 PM
Customer Reviews of INFINITI Of Van Nuys
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The following reviews are more than two years old. They are not included in the overall rating.
3 sales reviews
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Bait and Switch with sales manager Named Turk
by M836 on 07/13/2019I called in advance to shop around and gave them the offers I got from other dealers, with the exact MSRP of the car and terms and they said they could beat the deal if I come in tonight. It was a birthday present for a family member. I got… in and they showed the car and as they were about to close they said they were 5k off from where they needed to be. In the hopes that I would cave as it was 9 pm and I needed the car for a birthday tomorrow, they lied to me to add another 150 dollars to the payment. I was so furious that I drove all the way over there and wasted my Friday night that I left. Horrible sales manager. Stay away.Dishonest
by Joeofvalleyvillageca on 05/22/2019I purchased 2 cars from Infiniti of Van Nuys. Part of their promotion was free oil change for the life of the car. On my last visit they refused to honor it claiming the dealership transferred ownership and they not longer have to honor it.Warning...
by John on 12/12/2018This dealership will give you false promises and will never deliver. If you try to contact the sales rep, you'll be leaving endless messages with no return calls.
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