Customer Reviews of Land Rover South Bay
Review type:
Great customer service
Great customer service
by Andrew bre on 04/24/2025No hassle, vehicle purchase went smoothlyHi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service. Don't hesitate to call us if you ever need anything. Be safe on the road!
Used vehicle purchase experience
by Patty S on 08/04/2024Purchased a used 2022 Nissan Kicks from South Bay Jaguar dealer and they couldn’t have been nicer. I arrived after dinner time and they stayed way beyond closing time to process the paperwork and help me through the purchase.Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buy a new car
by Paul Ahr on 06/15/2024John and Roger are friendly sales person they take care there customer well .Hi Paul, we're happy to hear you had a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Responsiveness and Adaptability
by Tim on 05/02/2024Decided to replace my German vehicle with something larger, and new. Unfortunately I had never purchased a Land Rover and was totally unfamiliar with the brand and its many classes of cars. To make matters worse I had considerable travel… out of the country and visited sporadically for short times to learn about the vehicles. Yet, sales associates Alex and Jin were very understanding, accommodating, and helpful. I must have driven to the dealership 10 times to learn about their autos. I am fussy. I decided on the beautiful Defender 130 and the transition to this “race horse” ( as my wife calls such) was smooth. The sale by Alex was supported by manager Kia and David.Hi Tim, we're happy you found our staff to be so supportive during your experience here at Land Rover South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!
My alfa romeo
by Edalexis1978 on 04/12/2024I did purchase a used alfa romeo, from land rover, jaguar. Alexander was my sale representative, he and his team were so nice making the process so easy and friendly. I did enjoy the time at the dealership. Great service. Thanks to… everyone for there help .Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fire
by Same name on 02/23/2024Salesman was very professional and courteousHi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service Visit
by 2JAAAAGS on 02/19/2024Our Service Advisor, Evan, was a great help to us, he was a pleasure to wok with. All the work was done very well and in a very timely manner.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great Sales Experience, 1st Class Sales Executive
by MJ on 02/14/2024Great dealership, the sales executive Sabino is a class act. He did what he said he would, there were no games and no issues in the sales process. When my vehicle arrived at the dealership after waiting a little over a week for it to be… released from the port, he notified me, the finance department had all the paperwork ready and we were in and out very efficiently. Any time I had questions before, during and after delivery, he was there to promptly address it. There was a minor cosmetic issue on the vehicle from the factory, he identified it before I came to pick it up, was straight forward with me about it and as promised resolved the issue a week later with his service tech as we had agreed upon. This is a well ran dealership, they have honesty and integrity - no surprise costs or hidden fees or required add ons from the dealer after they get you in the dealership to take delivery of the car, what they represented is what they promised, good job to the sales executive, finance manager and the leadership of the dealership, I would definitely come back again for my next Land Rover purchase.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Seamless Transaction
by ElijahB on 12/08/2023Everything went smooth, the sales managers & finance managers made everything feel at ease for me. They found me a great finance plan considering my situation & didn’t hesitate to answer any questions I had throughout the transactionHi Elijahb, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Appt
by Serena C on 11/18/2023Steven makes sure to always accommodate my service needs while I have my car at the shop. Making sure to have a loaner and keeping me updated on my car while it’s being serviced.Hi Serena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Awesome Team At South Bay
by DWTFT24 on 11/15/2023I enjoyed my experience buying a new vehicle from the team at South Bay, Nothing better than a detailed oriented, knowledgeable, service oriented team with a focus and concern for the client as a top priority. Th experience was exceptional.… The team delivered the results necessary for me to drive away feeling thrilled and satisfied about my vehicle purchase.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
The best car buying experience
by Isam Boulad on 11/13/2023The most professional staff I ever dealt with. Super nice and very easy transaction. This dealership is my first choice for car buying.Hi Isam, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Excellent service personnel
by Jag IPacer on 11/01/2023The personnel again impressed me with their knowledge and care. Luis is the person I dealt with and he really shows care to getting it all right. I also talked to Tom.Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jaguar F-Type Service
by Wayne Sauer on 10/27/2023Service Department when above and beyond to get my tire replaced/mounted and me back on the road.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jaguar F-Type Service
by Dick Sauer on 10/22/2023Friendly Service staff making sure my service was completed efficiently andcorrectly.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover South Bay! If you need more help, our team is available to talk -- safe travels!
Luis
by Andy woods on 10/09/2023Great service and communication!Hi Andy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Impeccable Car Buying Experience
by ashbgonzo on 10/02/2023I never thought I would find myself wishing I could give six stars to a car dealership, but I absolutely could not recommend this dealership more. First of all, being an AutoNation business, you can expect superior quality cars given… superior care and priced to move fast. I looked at quite a few cars in the country and at this dealership and in the end was given an excellent appraisal on my 2021 Ford bronco trade-in (comparable to Carmax), as well as an incredible price for a preowned BMW that had one previous owner and was in excellent condition. Carmax appraisals are good but their prices cannot touch this dealership. This was by far the best car buying experience I have ever had. Sabino, Eric and Solmaz (the finance gal) are high-quality humans who know their business and make buying a car as comfortable as possible. I will be getting my car serviced here because they have definitely earned my loyalty.Service on f pace
by Kathie Ryel on 09/29/2023Tom is very efficient and professional. He kept me informed and followed through on his plans.Kind and Helpful
by Cotton M on 07/10/2023My daughter and I went there looking to purchase a car that we had been looking at for a while. However, we decided the car was not what we wanted. The dealers were very kind during the whole process and helped us look for a different car.… They accommodated to the features we wanted and our budget. It took a few hours, but we were able to buy a car that fit our needs and standards, as well as our budget. They were also willing to deliver the car to our house after washing and refilling the oil tank in the car.Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Awesome service on my Jaguar Ipace!
by MBmom!! on 05/25/2023Luis Ramos was my service advisor. He got us in right away when we brought my car in with a flat tire. Unfortunately the tire could not be patched and we needed two new tires. He did not have the tires in stock but got them the next day. He… arranged for a Lyft ride back to our house and the car was in perfect condition for pickup the next day. I could not be more pleased with Luis’ knowledge, professionalism, and courtesy!Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Happy Service! Painless and Easy
by MCinLA! on 04/27/2023Who likes taking their car in to be serviced? No one! It's a hassle, time-consuming and usually expensive! Luiz made the experience easy and painless. Upon arrival, I was in and out within 15 minutes. The Loaner car was close by. My Jaguar… was complete with its service the very next day. Picked it up on a Saturday, easy in and out. The only small drawback is the drop-off location sometimes becomes very congested. Small issue, easily maneuvered around. All of the staff is extremely friendly and helpful!Hello, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Andrew, our Staff is dedicated to providing all our guests with outstanding customer service. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 04/28/2025