Customer Reviews of Paradise Chevrolet
Review type:
2018 Equinox
by LarrysEquinox on 09/17/2018Today marks the 5th NEW vehicle we have purchased from Mr. Gilmore and our local Paradise Chevrolet dealership here in the Temecula Valley. A pleasant transaction with Steve Burchfield from Internet dept., his manager, finance, allstate… insurance, service staff, used car manager for appraisal of our traded in vehicle. Believe me, it was a seamless effort. We have been searching for the right car for over a solid year. In fact, we've test drove, sat in, entered and exited so many vehicles it had become a blur, UNTIL yesterday when we stopped by Paradise. I strongly recommend this dealership. Mr. Gilmore and his entire staff are honorable folks. Rest assured, we look forward visiting the service dept and in just 3 short years when our new lease is up, we will be back to lease or buy a new vehicle. Thanks to everyone. Respectfully, Larry & Nancy Macri, Murrieta, CA.Gabriel Barrera is so amazing
by Victor123 on 08/31/2018updated 09/11/2018Just wanted to say that Gabriel Barrera has been the best car salesperson that I have met. I have never had a good experience in purchasing any of my cars and this time Gabe made it so easy. Thank you so much Gabe. I will be recommending… you to all my family and friends. Thank you Paradise for having such a nice person like Gabe working for you.Victor, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Todd Tracy General Manager, 855-902-2299
Top Notch Salesman!
by rspoley1979 on 08/30/2018I went to Paradise looking to trade in my older car. I was a little hesitant because I knew I was upside-down on my current vehicle so I knew I'd have to add the negative equity to the new vehicle. I had previously purchased my car here… at Paradise three years ago and had amazing service. I felt confident walking in and met Damoine. He was very warm and welcoming and listened to my issues. He was very patient and understanding. I felt he took care of me all the way through. I would totally recommended anyone visiting this Dealership to ask for Damoine.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Todd Tracy General Manager, 855-902-2299
Thanks Paradise
by Juantirado on 07/27/2018It was a joy working with Daniel and the rest of the Staff there. Im loving my new Escalade. Will be seing you guys again soon to purchase my daughters car for her birthday. Youve made me a life long customer.Find you the perfect car was a joy for us! We'll be here for you when it's time to pick out the perfect one for your daughter too! Take care. All the best, Todd Tracy General Manager, 855-902-2299
Best car buying experience I've had
by J19rodri on 07/13/2018We recently purchased a new 2018 silverado from Paradise Chevrolet. Our sales person Aaron Schoedl was very professional and courteous. I definitely recommend anybody go see Aaron at Paradise Chevrolet, I will definitely be sending all my… friends and family members to him.Thank you for the fantastic review and recommendation! We look forward to working with you again or any friends or family you send our way! Take care! All the best, Todd Tracy General Manager, 855-902-2299
Best experience ever buying a car!!! Thank you Maraget Gunn
by Wcwatson on 03/14/2018We recently purchased a Chevy Tahoe from Paradise and after 40 years of dealing with dealerships and sales people, someone finally got it right. It was by far the best experience we ever had. Margaret Gunn completely eliminated all the… stress and frustration typically associated with purchasing a vehicle. She was helpful and answered all our questions and took extra time to explain all the gadgets and gizmos of the vehicle. We will definitely be returning to the dealership for future purchases and requesting Margaret, as well as, recommending her to all our friends, family and associates. She is now our go to Gal at Paradise Chevrolet.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Margaret Gunn was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Todd Tracy â General Manager, 855-902-2299
Thanks paradise
by Chris_camaro on 02/09/2018Just picked up my dream car last night. Thanks you guys so much for all the help on getting me my new camaro. If anyone is looking for a new car go and Daniel and the rest of the Paradise crew.Chris, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Paradise. Please feel free to contact us if you have any questions on your new purchase. Regards, Todd Tracy General Manager, 855-902-2299
Salesman do not take the time
by Garybuck on 02/03/2018I went in today to look at the Chevy traverse the salesmen did not want to take the time to talk to me. This is not a good place to walk in off the street. They would not take the time to answer questions. I ended up just leaving. I will… call back and get the salesman that sold me my last Chevy.Gary, Im sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize if your needs have not been met. Please contact me at your earliest convenience. Id like to further understand what happened and address these concerns. I look forward to hearing from you. Regards, Todd Tracy General Manager, 855-902-2299
These people might kill you!
by TimothyC on 01/24/2018These people might kill you! I bought a 2018 Camaro SS 1LE and they didn't check the suspension. My suspension started making noise shortly after buying it so I took it to a different dealer to have it checked. That dealer told me that… all cars should be checked during pre delivery inspection and paradise was literally risking my life by giving me a car with suspension that had not been checked and that any decent tech would have immediately known their was a problem had they actually checked. So paradise either employees the inept or doesn't do the work they are suppose to to ensure your safety. Like being alive? Go to a different dealer!!!Thank you for sharing this review regarding your experience with us. Iâd like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Todd Tracy â General Manager, 855-902-2299
Great experience
by Drsilvas on 01/22/2018Thanks again for my Silverado Daniel. You guys always make it quick and easy. We will be seeing again soon for my daughters new CruzeThanks for leaving this great review! We're happy we were able to make the car buying process easy for you. Congratulations on the new vehicle and we hope to see you again soon, for your Cruze! Sincerely, Sales - Todd Tracy â General Manager, 855-902-2299
Great Car Buying Experience
by ValenIvone on 09/08/2017Thad Epting From Paradise was great in helping us with our new purchase. No pressure to buy. He answered our questions and we came back a few days later to purchase. Ryan in finance helped us to get the best financing deal. It was a… great car buying experience.We appreciate you taking the time to leave us a great review! We are pleased to hear Thad did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Armstrong - Service Director - marmstrong@paradiseautos.com
The buying experience from Pardise - Temecula
by JBB2286 on 08/14/2017As with any buying experience it comes down to how well one is treated by the sales staff. Since the sales folks know at the end of the process the buyer will get the last word, they (the sales staff) know that they have to be on their… good behavior and say and do tbe right things to garner as favorable responce from the customer. That is called professionalism. In my case that is what happened. Everyone from Pardise Chevrolet performed very professionally and did theiy job extremely well and without any noteable issues or concerns. The real test of their professional skills will come now with the after tbe sale service. Hopefully, their skills will include paying attention to detail and follow up with the customer. That part of the sales process is still open for review and comment.Thank you for taking the time to leave us this excellent review! We truly appreciate your business and hope you are enjoying your new vehicle. Let us know if you have any further automotive needs. Sincerely, Todd Tracy General Manager, 855-902-2299
Thad is the man!
by Temekulacrosse on 07/29/2017We went to paradise Cadillac to just look at the Cadillac XT5 and Thad Epting went above and beyond. We visited 4 other car lots that day and Thad was the only person that we met that was there to help. He gave us an incredible tour of… the vehicle, showing us all of the features and then went "above and beyond" making the whole buying process enjoyable. If you are looking for a new car be sure to call Thad. He will make sure that every one of your concerns is addressed.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Todd Tracy General Manager, 855-902-2299
Damione is the greatest!
by kmarmstrong on 07/21/2017Damione helped us when we went in this week just to browse prices on several types of SUVs and trucks, not sure yet what we wanted exactly, we had only been shopping for one week; in just a few hours we ended up purchasing a pre-owned… vehicle from them! The whole team was helpful and friendly and not too aggressive. Damione is a natural when it comes to sales, he's honest and gives you all the information you need, and makes you feel comfortable in shopping at your own pace, so glad he was the one to help us through the process. Thank you for a great and fast car buying experience!Thanks for the great review! We truly appreciate your business and we're very pleased to hear that Damione was able to take such great care of you. Be sure to let us know if there's anything else that we can do for you. Sincerely, Todd Tracy General Manager, 855-902-2299
Jon Ramirez is the man!
by MarcoLugo on 07/15/2017Jon put me in the car I wanted with the payment I needed. I went to five other dealers and they all tried to sell me on things I didn't want because they didn't have what I needed or didn't want to work with me on the price. Jon was… determined to make it work and trust me I made him earn it. Thanks Jon.Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jon. Please let us know if we can ever help you in the future. Sincerely, Todd Tracy General Manager, 855-902-2299
Rosas sonic 2017
by 2017Sonic on 07/11/2017Joel es muy buen niño nos ayudo a calificar para neutro carrito sonic yo les recommiendo a este muchacho y este dealer son muy amablesWonderful experience
by MarksFam1 on 05/19/2017we were very pleased with the service Daniel provided. His manager came back with the numbers and it was exactly what I expected. Go see Daniel if you are looking for a new chevyWe appreciate the kind word. I will be sure to share your feedback with Daniel. We look forward to seeing you again in the future! Regards, Todd Tracy General Manager, 855-902-2299
Wonderful Service!
by KattieGirl24 on 05/08/2017Worked with David and Sam at the used car lot and they were so helpful! I look forward coming back next year when its my husbands turn for a car.Thank you for taking the time to leave us this great review! We truly appreciate your business. Sincerely, Todd Tracy General Manager, 855-902-2299
Great dealership
by BrianDanley on 04/18/2017updated 05/03/2017Friendly people, nice facility, everthing promised was honored. I do not regret buying a car here and I am looking foward to doing business with them again next time I buy a car.We appreciate the kind words, Brian! We look forward to working with you again soon. Sincerely, Mike Armstrong - Service Director - marmstrong@paradiseautos.com
Who new buying a car now days could be a pleasure?
by JamesFE on 04/07/2017updated 04/19/2017CJ Collins was the best salesman my wife and I dealt with while looking for our new car. That includes the other Chevy dealerships we went to, as well as the Ford, Nissan, and Hyundai dealerships we visited. But CJ wasn't the only… pleasure. The Allstate office earned our business for not only the car we just purchased, but also our other two cars.Thank you for the great feedback! Let us know if there's anything else we can do for you. Sincerely, Todd Tracy General Manager, 855-902-2299
New SUV 2015
by fgooden on 04/06/2017updated 04/19/2017Quick service, No lag time, everyone is on point and doing their best to get everyone attended to Quickly! Clean waiting/lounge room was provided.Thanks for the 5-star review! Be sure to let us know if you have any further automotive needs. Regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com
Paradise is a family owned dealership committed to our customers. We show our commitment through our dedicated sales department, ensuring that you are 100% completely satisfied with your vehicle purchase experience, with our award winning service department, parts department and body shop. The Paradise Advantage is designed just for you, our valued customer.
- Complimentary Loaner Cars
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you for the great review, Larry. Please come visit us if you need anything else, be it service or sales. Todd Tracy General Manager, 855-902-2299
by paradisechevy on 09/27/2018