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First Honda Simi Valley

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Customer Reviews of First Honda Simi Valley

5.0
Overall Rating
4.98 out of 5 stars(272)
Recommend: Yes (42) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Worth Checking Out!

by Ian K on 04/21/2024

First Honda impressions: professional, friendly, low key atmosphere. Clean, modern facilities. Small town hospitality in Simi, a quick 15 minute drive from the West Valley. Sales rep Zabi, nicknamed "Z" was great to work with. Negotiation was brief and cordial. As with any dealer, do your homework first so you're prepared to make the best deal. Recommend putting First Honda on your list of dealers to visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

272 Reviews
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5 out of 5 starssales Rating

Worth Checking Out!

by Ian K on 04/21/2024

First Honda impressions: professional, friendly, low key atmosphere. Clean, modern facilities. Small town hospitality in Simi, a quick 15 minute drive from the West Valley. Sales rep Zabi, nicknamed "Z" was great to work with. Negotiation was brief and cordial. As with any dealer, do your homework first so you're prepared to make the best deal. Recommend putting First Honda on your list of dealers to visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by Marisa on 03/27/2024

Lenny was very kind and welcoming, everyone who had a hand in helping us made us feel like our business was appreciated and did everything they could to get us a great deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Will definitely return next time we need a car

by Nancy on 02/05/2024

The people were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

First Honda Was AWESOME!

by Rose on 01/16/2024

From the moment walked up, I was greeted with friendly faces and helpful minds. Lenny, Dean, Johann, and Ozzy were all so helpful with my questions and concerns. On one of my visits, Bob and I even had a great conversation about community connections. I really felt like I was seen and heard and that my needs were validated. I never felt pressured and only felt supported. I am so grateful to all of you for your help! I will definitely recommend First Honda for anyone looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2023 Honda Passport Purchase

by Peter on 12/30/2023

4th Honda purchase, 3rd at this dealership. Straight forward and honest process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Honda Accord service visit - excellent

by Jane on 12/01/2023

Good location for me as I can walk back and forth to get my car after it has been serviced. The Service Advisor, John F was very courteous and helpful and he made sure that my concerns were addressed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

1st Honda Simi Valley

by Frank on 10/27/2023

Professional & honest service manager & advisors

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

2024 Honda HRV

by Marvin on 09/29/2023

It was a quick and seamless transaction. Johan provided excellent customer service and was a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service!

by Thomas on 09/21/2023

The service was excellent! Everyone was friendly and efficient. It was a very positive experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Honda veh. service

by Ronald on 09/04/2023

The Honda service writers are great and do every thing they can to resolve any issues I have with my Honda Accord & Ridgeline.I have been a customer since 2006 and never had an issue with the service dept.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Employee Review

by Heidi on 08/31/2023

Johann David was amazing. He is very friendly, very patient and very easy to work with. I truly enjoyed working with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

An enjoyable buying experience

by MNECK on 08/22/2023

The people at 1st Honda are friendly and are not pushy. They also helped me find the right vehicle for my budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service Honda Simi

by John on 08/16/2023

Quick and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

As good as buying a car can be

by Greg on 07/23/2023

Even when we were asking questions and trying to negotiate, no one seemed annoyed or bothered. It felt productive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

1st Honda Simi Valley

by Frank on 07/04/2023

Excellent customer service starting with with customer servive manager. !st Honda provides honest direction for repairs and does not try to sell you service that you don't need.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome service

by Moises_Lamarque on 06/24/2023

Quick clear attention

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Honesty and professionalism

by Gerald on 06/20/2023

Fast, courteous, and honest! The service code suggested that the air filter needed replacement. However the service tech noticed that it had been replaced during the previous visit and stated that it would not be done again! THAT'S HONESTY

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First Honda

by Michele on 04/30/2023

Love the service agents and waiting room. Everyone is very friendly. Like that I get a car wash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First Honda Simi Valley

by Marilyn on 04/18/2023

First Honda Simi Valley is an unusually well run dealership and service garage. Service desk agents are very Professional, Friendly, Knowledgeable, Prompt, Efficient, and Accurate. Service for my 2011 Honda LX Accord Sedan was managed by John who is a consummate professional with deep knowledge of his business and knows how to assist service clients expertly. He is one example of what exemplifies First Honda Simi Valley.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Highly recommend First Honda Simi

by Cheryl on 04/14/2023

Respect, friendly, knowledgeable, organized, and work done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Peace of mind

by Cesar on 04/03/2023

The honesty and willingness to work with me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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