Universal Mitsubishi
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Customer Reviews of Universal Mitsubishi
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The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews
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Happy, First PHEV Owner
by New_Azusa_PHEV_Owner on 03/17/2019Walked in on a Sunday looking for a 2019 Outlander PHEV, white exterior/grey interior. Salesperson and manager kindly explained they didn’t have any 2019 models but expected them to arrive “any day” and helped me look for a 2018 model… instead, within a reasonable driving distance. When we couldn’t find a match, they let me walk away without giving me any pressure to buy anything or using “bait & switch” tactics, but simply with a promise to call me as soon as the model I wanted arrived on their lot. Got the call on Tuesday. Signed the paperwork on Thursday and drove it home. This outstanding experience alone has turned me into a loyal Mitsubishi owner, after over 15 years of driving only Toyota and Lexus vehicles.Terrible Service
by mpeterson27 on 03/15/2015updated 03/30/2015Walked in, and everyone seemed too good to talk to me. A manager named Mike was rude and instead of trying to get someone to help us, he shrugged it off and went about his day. Never buying from here. Bought from their competitor instead.There has to be a better Car Dealership
by calken54 on 06/28/2014Don't seem like they want to work with you. Want you to spend you hard working money. Service is very expensive 49.00 dollars labor for a Cabin Filter. Go somewhere else to purchase a new Mitsubishi. When serving your car it'll sit for an… hour before they even look at your car. With or without an appointment!Prices in line and Staff were pleasant
by ReaderOfWords on 12/13/2012updated 08/03/2025I was helped by Dustin and JoJo. They were very pleasant and treated me well. I thought their prices were in line with other dealers. All in all, the process seemed fast and easy, so I can in my opinion, recommend them to others.Prices were reason for purchase
by mike994 on 01/30/2013updated 08/03/2025This place was great, they were completely helpful and thier prices were lower than thier competition after I did my research on price I decided to go to Glendale. They made the complete process fast and easy.
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