Volkswagen of Santa Cruz
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Customer Reviews of Volkswagen of Santa Cruz
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3 sales reviews
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Untrustworthy
by pikapp02 on 06/26/2011updated 06/04/2025I purchased a vehicle from this dealership and they can not be trusted. Specific questions were asked and they lied to me about them all. I have confronted the dealership and they have not wanted to work with me. I am very unhappy with… purchasing a vehicle from them and would not recommend anyone go back. Their sales department doesn't understand VW's policies, procedures, or online incentives. There are quite a few different discount programs that they will deny know about and if you raise the question they will say that it doesn't apply to your purchase/lease. They are [violative content deleted]. Beware.Great service, great price
by denicep1 on 09/02/2012updated 06/04/2025I purchased a car from Scott. He matched the price I had gotten from another dealership and even got me 1.84% on the financing. They didn't have the color I wanted, but they went and picked one up the same day. I was able to get my car… the first thing the next morning. Scott spent a lot of time going over the cars features and answering questions. Overall a good experience.Santa Cruz Volkswagen purchase experience
by volksdriver3 on 03/21/2011updated 06/04/2025Richard and Clint were great. Worked with us and got us out the door quickly. Felt we got a great price.
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