Coastline Chrysler Dodge Jeep Ram
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Customer Reviews of Coastline Chrysler Dodge Jeep Ram
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by mdub on 10/07/2022I searched for a Grand Cherokee L that specifically had the tow prep package as I intend to use it to tow as it is advertised to do so. Found it, contacted Coastline and put the deal together before I arrived. Quick and easy transaction… other than the high pressure finance department crap. Front bumper was damaged on delivery they said they would take care of it at a later date. Few weeks later I decide to tow a trailer. No hitch. Vehicle with tow package has no hitch. OK. I order a hitch and have it installed, entire rear bumper has to come off for hitch installation. Not cheap. Start researching tow wiring, find out vehicle does not have tow wiring harness. At all. It's an extra accessory that requires tearing apart the inside of the vehicle (in the words of Coastline parts person on phone) as the harness runs from the back all the way up to the battery and everywhere else it needs to go. In frustration, contact Jeep for help as I can't believe any modern SUV that is advertised with high towing capacity and has a towing package wouldn't have a hitch or needed wiring harness to connect to. No help, Jeep customer assistance is a joke, useless. Called Coastline for help, was told they would look into it and get back to me, never did. Called several more times, Max has told me at least 3 times now he would look into it and call me back and never has. 2 other people from Coastline have told me the same thing, no call back no help ever. I made it clear, I don't expect anything for free I already know Jeep won't do the right thing and help, just wanted to get the front bumper repaired as promised and get the vehicle set up to tow as that's the reason I bought it. Nothing, no help, no follow up. How can a modern SUV not have the wiring harness installed? I'm not talking about the trailer connector I'm talking about the entire harness needed to connect to the trailer plug and brake controller. Jeep is a joke, and Coastline is useless after the sale. Ordered a Tahoe, can't wait to get rid of this and get away from Jeep should have bought a Chevy to begin withAmazing!
by Yolanda Soto on 04/20/2022World Class Service! Staff are super helpful in finding ways to work help meet your need !Great Service
by Omar G on 01/23/2022I was able to setup a deal over the phone. They were the quickest and only dealership that was willing to make a deal on a hard to find car. They make sure that I was taken care of and the constant follow up to ensure that I was enjoying… my vehicle after the purchase is great.The great Tatiana
by Tatiana on 01/15/2022Thank you tati for making my dream car come easy and more than I expected and thank you for your great customer service Great place with tons of cars Definitely recommend this place Ask for TatianaAwesome experience
by Fernando segundo on 01/14/2022Awesome experience buying my jeep from coastline jeep friendly people completely satisfied highly recommend..Excellent experience with good people
by Mike and Kim on 12/07/2021This is a nice smaller dealership that feels pleasantly family style. We got a great deal on a hard to find Gladiator model and a fair value for our trade in. They are also very active ensuring our sale and post sale experience is… exemplaryGreat service!
by Rian Otto on 11/29/2021From start to finish, the sales and finance team did a great job to help us with our trade in and finding a new car. Thank you!Great people
by Joe on 11/16/2021Very nice people gave me what I asked fir and did not pressure meNew Wrangler Unlimited Sahara
by Steve D Irvine on 11/16/2021Coastline provided excellent customer service at all phases of my purchasing experience. Friendly people who truly cared. Highly recommend Coastline for those looking to buy the brands they sell.Straight forward experience
by Logan on 11/08/2021Friendly and to the point. Did not wast my time.Great buying experience
by Joe Doe on 11/06/2021Ian McKinney was awesome to work with on getting my 2022 Ram 2500. Knowledgeable, mellow and professional. Not pushy or “salesy” at all which is a huge plus for me. Felt good when I left the dealer with my new truck. Positive overall… experience at Coastline Ram.Great experience!
by AW on 11/06/2021Really great experience all around. I enjoyed working with Iman (sp?) and getting to know him. he made the experience very easy and enjoyable.Professional
by Raffi Bekarian on 11/05/2021The team at coastline was amazing and very helpful
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