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Stevens Creek Chrysler Dodge Jeep Ram

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Customer Reviews of Stevens Creek Chrysler Dodge Jeep Ram

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The following reviews are more than two years old. They are not included in the overall rating.
47 sales reviews
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  • pacifica

    5 out of 5 starsby Fiafiasunia on 12/20/2016
    updated 01/03/2017

    reza was excellent, humble and attentive. Everyone who helped understood our needs and worked with us quickly. Car was nice and they worked woth us to get a good deal and because my husband was active military they considered this.

  • Great experience!!

    5 out of 5 starsby Freddy2773 on 12/28/2016

    I appreciated Richard Travers and his commitment to customer service. I first spoke to him on Wednesday, and he followed up with multiple emails and phone calls. And NOT in an annoying or pushy way. Just a quick check in to show he really wanted to find us the Jeep we wanted at a fair price. And he succeeded. Drove up on Monday to close the deal and drive back to Fresno in my new GC Trailhawk. THANK YOU RICHARD!!!
    • Thank you for taking the time to write this review. We are pleased to hear that Richard was able to provide an efficient and overall positive experience. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 12/30/2016


  • Rubicon

    5 out of 5 starsby BCerasi on 11/16/2016

    Everybody was nice and treated me with respect. I had both of my boys (8 and 10) and I was in and out in 4 hours!
    • Thank you for reviewing your sales experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 11/16/2016


  • my review

    5 out of 5 starsby blacktriple on 09/02/2016
    updated 09/14/2016

    Richard the Fleet manager was very knowledgeable about the cars. Very low pressure. Very good attitude and demeanor. This is my secone car purchase here.
    • Thanks for this nice review! Richard truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 09/16/2016


  • One Happy Car Buyer!

    5 out of 5 starsby Sally214 on 08/28/2016

    No pressure, fantastic deal right out of the gate. Loved My Sales Rep, Ali G; found the exact Durago I wanted. Even Finance Manager worked magic.
    • Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Ali helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 08/31/2016

    • Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. Congratulations on your new Durango! I'm happy to hear about your positive experience with Ali. Regards, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 09/30/2016


  • great experience

    5 out of 5 starsby Amelia_05 on 08/18/2016
    updated 08/26/2016

    Richard Travers was extremely helpful and friendly. He took the time to understand what I was looking for and my situation and then match me with the perfect car for me.
    • Thank you for leaving us this review. We are very happy to hear that Richard could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Stevens Creek Chrysler Jeep Dodge RAM any time! Take care. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 08/29/2016


  • Willy' DEALER!

    5 out of 5 starsby WranglerShawn on 08/07/2016

    Everyone I interacted with was on point and provided me with the information I needed to make the right choice. Ali was awesome and I felt like he really did his best to get me the best deal possible. Was able to walk out with my brand new 2016 Jeep Wrangler Willy's Wheeler and I couldn't be happier :)
    • Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. Congratulations on your new Jeep Wrangler! I'm happy to hear about your positive experience with Ali. Regards, Shawn Hatami | GM | 408-248-1800

      by dealerreply on 08/09/2016

  • The best service again for a return customer.

    5 out of 5 starsby Gsoto3258 on 07/14/2016
    updated 08/05/2016

    Michael Farantino went out of his way to make sure I got the vehicle I was looking for, he showed a proactive attitude. I was very appreciative and impressed with him.
  • Happy New Jeep Owner

    5 out of 5 starsby Anadah3 on 06/22/2016
    updated 07/04/2016

    Juan made our experience easy and comfortable. He was patient and made sure we drove away with what we wanted!
  • Jeep

    5 out of 5 starsby Chrisstine on 05/17/2016
    updated 05/31/2016

    Good inventory, knowledgeable staff, and there was no pressure to make a decision. Randy made us feel like we were his top priority.
    • Hello Chrisstine and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Randy was there to provide you with such exceptional service! Be sure to like us on Facebook to catch great service specials! Best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 06/01/2016

  • Love my Jeep

    5 out of 5 starsby Lovejulie on 05/19/2016
    updated 05/31/2016

    Ali was very helpful explained all the jeep style to me, twice he did this. This was a huge help for me to make the right decision. Which I did and could be more happier with my new Jeep, I picked a beauty with Ali help. It's not a surprise to me that Ali has so many TOP salesmen awards hanging on his office wall.
    • Thank you for writing about your visit with us, and congratulations on your new Jeep! Ali is an asset to Stevens Creek Chrysler Jeep Dodge RAM, and it is encouraging to hear he impressed you by delivering our trademark service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 06/01/2016

  • Best car buying experience ever

    5 out of 5 starsby Djreposar on 04/19/2016
    updated 05/05/2016

    From the sales guy we got to the finance guy we got. absolutely easy in and out with the brand new car I wanted! Easiest and most comfortable car buying experience you can get
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. At Stevens Creek Chrysler Jeep Dodge RAM, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy, comfortable and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 05/26/2016

  • It's EASY

    5 out of 5 starsby Kevin_Julian1 on 05/04/2016

    I was pre-approved for financing but your finance people found a better lender at a lower rate. It was easy to do business with Reza and the team.
    • Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Reza and the rest of our team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 05/26/2016

  • Val is amazing

    5 out of 5 starsby blakejustman on 04/19/2016

    Val from the Chrysler/Dodge/Jeep/Ram Steven's Creek Sunnyvale location is the most amazing car dealership employee I've ever worked with. He was so concerned with my happiness and doing what is best for me. I can't praise him enough for the amazing job he did. Unless there's absolutely no vehicle I want from Dodge/Chrysler/Jeep/Ram then I'll purchase at whatever location Val works at. Albert the salesman was also great, not a robot salesman and wasn't pushy.
    • Thank you for your review, Blake. We're glad to have Val and Albert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. All the best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 04/21/2016

  • Great experience with Stevens Creek

    5 out of 5 starsby MatthewWalker on 02/28/2016

    I was work with Brian Lepe from the moment I walked on the lot. I presented Brian with a challenge to find me the car I did not yet know I wanted. After gathering information from me, Brian suggested the vehicle I ended up purchasing. All representatives from this location were very friendly and played their part in helping me to get what I wanted.
  • Enjoyable sales process with internet dept!

    5 out of 5 starsby NewWrangler1 on 02/10/2016
    updated 02/27/2016

    Richard Travers. Straight to the point, knowledgeable, friendly, truly a pleasure to deal with. He ultimately talked me up from a Renegade to a Wrangler. I have already mentioned him to others. He is a gem. Keep him happy!
  • GREAT JOB! Loved the experience!.. The sales team where great to work with!

    5 out of 5 starsby RTW2015_Jeep on 12/22/2015
    updated 12/29/2015

    I had a wonderful experience working with everyone at Stevens Creek dealership. My salesmen Richard was great to work with and was very knowledgable with all the vehicles on the sales lot. Richard and I a great time telling stories about his grandkids and my kids. The lasagna that was griven to me was a great surprise and was delicious. Calvin in financing was also great and was able to put my wife at ease with the maintenance packege. Overall I would give everyone at Stevens Creek Chrysler Jeep Dodge Ram a 10++!!..... :) Thank You!
  • Buying a Jeep from Stevens Creek Chrysler Jeep Dodge

    5 out of 5 starsby OffRoadster on 12/17/2015

    Your sales consultant Hamid Shahrokhi was easy to deal with, a straight shooter and met my budget also Calvin Pham in finance made purchasing the car a breeze.
    • We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Hamid reflected this dedication.  We appreciate the time it took for you to give us this feedback.  At Stevens Creek Chrysler Jeep Dodge RAM, we value our customers and we look forward to seeing you on your next visit. Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 12/24/2015

  • The BEST!

    5 out of 5 starsby Dorothy1234 on 12/09/2015

    Albert was the best! Every single person we came in contact with was so friendly and kind! I will definitely recommend this dealership to everyone I know! My entire experience was amazing and I absolutely love my car! These guys did an awesome job! THANK YOU ALBERT AND TEAM!!!!!!
    • Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Albert was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 12/10/2015

    • Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Albert was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 12/15/2015

  • Calvin Pham makes everything so easy and painless

    5 out of 5 starsby John65432 on 11/05/2015
    updated 11/17/2015

    I only bought a Jeep from this location because Calvin Pham (Finance Manager). This guy goes over and beyond for the customer. I have referred friends to him before and everyone loves this guy.
    • John, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Calvin able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Shawn Hatami | GM | 408-248-1800

      by springfieldbui on 11/19/2015

  • Michael Farantino is a Rockstar in Auto Sales!

    5 out of 5 starsby MelodyT1977 on 10/02/2015
    updated 11/09/2015

    I worked with Michael Farantino. He was knowledgeable, personable, professional and honest. He delivered what he promised and was a real pleasure to work with.
    • Thanks for your perfect review, Melody! We're glad to hear that our team was honest, personable, knowledgeable, and professional and we are glad that Michael was able to satisfy that! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Shawn Hatami | GM | 408-248-1800

      by stvnscreek on 11/16/2015

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