Customer Reviews of Diamond Chevrolet of San Bernardino
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26 sales reviews
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by Forsaken04 on 11/21/2016I purchased a used vehicle from them on 8/21/16 added the security and till this day it hasn't been installed.the day of purchase their water was off so they did not detail wash the vehicle and i still have not received my tags. No one has… attempted to contact me.Adolfo and Charles online sales
by metalman4576 on 09/20/2015I had the smoothest salese experience at Crest. No pressure, no need for haggling. Awesome, awesome,awesomeImpala on Fleek 2015 Crest Chevrolet San Bernardino Finest Dealership
by Chimere on 02/19/2015updated 03/02/2015Cliff did an excellent job with working with us while providing professionalism down to earth customers service. Would definitely purchase another Chevrolet with Crest and sales rep. Cliff in the near future.Paper work
by Edette on 01/08/2015I find that the process of buying a new car takes forever. Once you decide on the best one for you, it takes forever to get the paper work done. It took over 5hours for paper work. It took less time to pick the car.2500HD LTZ
by Estevan on 12/20/2014updated 01/02/2015Sales rep found the best deal and had all the answer for my questions and showed how to use all components on truckExcellent experience
by steve573 on 01/01/2015Shane Brown walked me through every detail during the purchase of my 2015 Chevy Colorado. His professionalism is topnotch and I will recommend Shane to anyone that I know that is in the market for a new vehiclegreat experience
by Jmitoh on 08/27/2014updated 10/01/2014Me and my wife had a great experience dealing with your dealership and your sales staff, Shane and Adrian were both great! They showed a great deal of patience dealing with us. Shane actually took a few days and tracked down the perfect car… giving my wife exactly what she wanted. They took their time with its, were not pushy at all and have its plenty of options and information and have us the room to make a good and informed decision. I would definitely go back.The best experience I have had in buying a car
by Revel77 on 09/24/2014Adrian did an amazing job. He was friendly and welcoming. He remained positive even when I wasn't sure if my credit score would limit what I could get. He hustled and did everything he could do to get me exactly what I wanted in regards… to vehicle, monthly payment, etc. I got the car I had been wanting for a long time and I'm very happy with it. I've already told another friend that she needs to go in and see Adrian because he can probably help her the same way. The experience as a whole has been great and I will most likely use this dealership again.Crest chevrolet- True Car dealership AAA
by JoanAV on 09/19/2014Shane went the extra mile to locate my vehicle. He kept me appriased of what he found and discussing options. He did a excpetional job explaning various items as I went through the purchasing of my vehicle. I am very happy customer with my… new Chevy Cruze.Stingray
by SCSL4EVER on 09/12/2014Very pleased with the way we were treated at Crest Chevrolt by Adolfo A., our salesman. Very typical how it all went down during negotiations. Ally did adjust our interest rate by 1.5%, in our favor, after paperwork was submitted. Which is… much more what we felt was deserved. The worst part about purchasing a new car is the "haggling" about price/interest rate.Crest Chevrolet
by garyg11 on 12/31/2013updated 06/10/2025This was my third time i have bought a vehicle from Crest and each time they provided me and my family with Quality service. The last 2 times exceeded my expectations i was in and out with in 1 hour and 30 mins and the second time was all… done via computer so all we had to do was go down and sign. Internet sales person Chuck C. was awsome, he was very informitive, and got us what we were looking for at the right price. I recommend Chuck to anyone who is looking for quality Service and a great sales person.Crest is the best!
by JayMcNair on 05/31/2013updated 06/10/2025Go see Adrian R. Bought a new Cruze last night and Crest beat all of the other local dealer pricing but one. It was only a $100 difference, but Crest gives you a lifetime powertrain warranty that nobody else does. There's no reason to buy… from any other Chevy dealer.Excellent car buying experience!
by TPinkerton on 07/13/2013updated 06/10/2025Adrian was really friendly and helped me find the perfect car with all the features I was looking for! He asked insightful questions that helped me really focus on what I needed in a car! Really impressed with the additional lifetime… warranty that Crest offers!Jon rocks
by Angelw99 on 11/21/2012updated 06/10/2025I was very happy with the sale process at Crest. There was no pressure, and everyone there worked really hard to give me exactly what I was looking for. Great service and sales experience.Many Price Quotes & No Vehicle Available
by tee12 on 02/20/2011updated 06/10/2025The salesman at this dealership offerred me several price quotes which encouraged me to believe he was trying his best to locate what I wanted but in reality the cars were not available when I asked him could I make an appointment to see… them. Maybe they have changed but I do not recommend you waste your time.Railroaded
by annie61 on 04/30/2013updated 06/10/2025I think the positive reviews must be from relatives of the salespeople. I went in solely to do research. The salesman would not leave me alone until I bought a car. He even went with me to pick up my kids from school. I could not shake… him. I felt trapped and wound up with a car about $6000 over the price advertised with a large interest rate. I was so miserable I hated my new car! Everytime I looked at it I felt ashamed. I have bought 5 new Chevrolets in my life and I felt like I never wanted another Chevy again. I knew I would not feel okay until I got rid of that car. I complained to the manager who had an 'oh well . . .tough for you' attitude. I braced myself to have this happen again and went to Diamond Hills Chevrolet in Banning and told them what happened. They traded in that 2012 for a 2013 larger model with a lower interest rate. They were terrific which renewed my faith in car salespeople. But I will never set foot in Crest Chevrolet again.Will recommend to friends.
by kms56 on 12/10/2012updated 06/10/2025Worked with Jon in sales and Kyle in finance. I hate car shopping but they made it as easy as it could have been. Got the truck I wanted at the price I wanted. Will go there first next time I buy a car.Small and Great
by fallleaves on 09/27/2013updated 06/10/2025Bought 2014 Equinox. Adrian and Chuck are great sales persons. Neither were pushy and both very patient. Both helped me with the different aspects of my vehicle as I am not to tech savvy. Chuck helped me pair my car with my phone and On… Star. Though the dealership is a little hidden away, it is clean, well kept, and the people are fantastic. I would recommend Crest Chevrolet and my salespersons Adrian and Chuck.Best new car experience yet
by jstrick1961 on 07/06/2013updated 06/10/2025Chuck was very helpful and informative, from our initial conversation to handing me the keys to my 2013 Silverado and saying enjoy your new truck. He never pushed or pressured me, and did everything he could to make sure I received a great… interest rate and payment. I am very happy with Crest Chevrolet, with Chuck, and my brand new Chevy Silverado.Best car buying experience
by Camuscletoy on 11/16/2013updated 06/10/2025This little dealership gives the biggest and best car buying experience I've ever had. The sales, finance dept. and the service dept are top notch.Straightforward, No Pressure, No Hassle
by kotse1 on 04/03/2013updated 06/10/2025I was shopping for a car from different car dealers. Most of them were after their own benefits and wanted to sell right away, being in my face about spending my money right away. But with Crest Chevrolet, they did not pressure me. Chuck… was very straightforward on the price. No hidden costs! All facts. Jon also attended to us nicely and efficiently in closing the deal.
About our dealership
The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (3)
- English
- Tagalog
- Spanish