Customer Reviews of Allstar Kia of San Bernardino
Review type:
I drove out of town for about 2 hours to purchase a car and had a great exp
I drove out of town for about 2 hours to purchase a car and had a great exp
by Anup K on 03/25/2024I drove out of town for about 2 hours to purchase a car and had a great experience at All-Star Kia SB. I had the pleasure of working with Jaime and Armando at Kia, and I couldn't be happier with the service I received. Over the phone,… throughout the negotiation process, Jaime demonstrated transparency and worked diligently to secure a fair deal. His straightforward approach and exceptional customer service skills made me feel valued and at ease. Armando helped us with the paperwork, he was very kind. He also helped my wife with the settings in the car and how everything works to head back home. His attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. The entire finance team was excellent as well. Andrew helped us with finance work. His subject knowledge and experience were great. Along with that he was patient and answered all our queries. Very friendly. Plus, thank you for offering us the delicious Tacos!!! I have to come again for those Al Pastor Tacos!!! Thanks to All-Star Kia SB's expertise and dedication, I drove away in a 2024 Kia Forte car, confident in my purchase. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Jaime & Armando at All-Star Kia SB. You won't be disappointed!
Positive purchasing xperience
by Cristina on 06/06/2020We recently purchased a vehicle from this business. Had a great experience. No complaints. Vehicle sold to us at the price quoted on internet. Friendly, patient, and professional staff. Highly recommend their services.Don't Believe the price
by JO on 05/31/2020On Edmunds it says that it's below the Edmunds price, and when you call them they are putting $10K on top. That seems like false advertising to me.Rattle
by lebowskijr on 09/12/2016Wife got a Kia Rio that developed a rattle so bad that it does it all the time and something has to be broken. Brought it in told Kia warrenty doesn't cover rattles, squeaks, etc. after 12,000 miles. So he says he will look at it for a… discount nice but I bring it in and after 18 plus miles of driving they don't hear it. We take it around the block and we hear the noise weird. So we bring it back then I'm told it's lunch so I'll have to wait till after lunch ok I get that. After about 5 hours in all he says they didn't find anything but moved some stuff around. We take it around the block I hear the noise twice I say that but he says he didn't hear it so they might have gotten it. Now the noise is louder then ever. Now if I want it looked at it 109 plus what it costs to fix it. I say what if something is broke don't really get an answer. Then states I might have hit something it could be under the car sound travels no it's in the dash don't even start that. I even recorded the sound. You get a Kia for the warrenty and the first time you need it it's not covered.Leasing Experience
by LCB4Optimas on 11/18/2015updated 12/04/2015I was thrilled to be able to look up a car online, contact your internet specialist, and then make an appt. to come in and complete the lease at a fabulous price.oil service
by dbrown_22 on 11/15/2015updated 12/02/2015excellent, prompt service courteous and professional service clerks went out of their way by making sure I was comfortable during my waitThank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Kurt Anderson - Sales Manager - kanderson@allstarkia.net
ASKSB
by John1101 on 09/27/2015updated 11/13/2015Mark Jr. and Mark Sr. were extremely professional and the manager was very pleasant and came straight to the bottom figure quickly. A very welcome experience.Thanks so much for this great review, John. We try to create a friendly and professional experience for all of our customers and we're glad that Mark and Mark were able to establish that. If you need anything else at all, please come back to see us. Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Great service. Great People
by ArlaSloan on 11/05/2015updated 11/12/2015Everything, but mostly Dane who always makes things so easy and enjoyable. He explains what I need done and why.The wait is always short pleasnat. They are always done within the time frame given if not sooner.We appreciate you for letting others know about your experience with Dane here at Allstar Kia of San Bernardino. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kurt Anderson - Sales Manager - kanderson@allstarkia.net
AllStar Kia San Bernardino, CA
by mwoodssix on 10/03/2015updated 11/09/2015Completed my car sooner than promised. Perfect Timing! U guys are the best. They always make you feel like part of the family. Great Dealership!! Best part is Sonia Mejia (Sales). She is fantastic !!Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the AllStar Kia of San Bernardino family with your recent visit. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Kurt Anderson - Sales Manager - kanderson@allstarkia.net
luv my kia!!
by roses513 on 09/03/2015updated 10/31/2015This is my 2nd time in 1 year buying a vehicle from allstar kia Pomona and I just enjoy working with Daniel Ponce & Sabrina Zuniga. They go out of their way to help me find what im looking for and make me feel comfortable.Thank you for your review. We're glad to have Daniel and Sabrina on our team and that we could provide you with a wonderful experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kurt Anderson - Sales Manager - kanderson@allstarkia.net
good dealership
by Maddy2015 on 09/04/2015updated 10/30/2015Sonia m. Was very friendly and knowledgeable. She made our buying experience a positive one. She answered all our questions to our satisfaction. Very professional, yet friendly. Same for your finance lady, she too addressed some concerns we… had in a very professional and friendly manner. Both ladies shared family stories with us that made for a very relaxing buying experience. You have two very special associates at your dealership.Maddy, we appreciate you taking time to leave us a great review! We are pleased to hear Sonia and the rest of our team did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kurt Anderson - Sales Manager - kanderson@allstarkia.net
First car experience was great!
by BBracelly on 07/11/2015updated 07/20/2015Armando was awesome in helping me find a car that would fit my budget. He was honest with me through everything which made it so much easier to trust him.Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Armando was able to help find the right vehicle for you. Feel free to inform us if you have any further automotive needs. Regards, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Good job
by happy1camper on 06/22/2015Mike Thatcher was very kind and very helpful. He answered all my questions and was very pleasant in getting me the exact make, model and color that I wanted.Simply the Best :)
by SDNewcomb on 06/21/2015I was only in for a routine oil change and they fixed a knocking noise underneath my car without being asked to and did not charge me for it. Excellent customer service:).Service Department
by jusmary1 on 05/11/2015updated 05/21/2015I had my stalled overheating truck towed to the dealership for service (unknown cause). I was able to coordinate the work with Chris over the phone -he was able to give me multiple scenarios and the resolution on the possible work ahead. He… called me every step of the way to explain the work, cost or warranty coverage as well as get permission to proceed. Turns out the thermostat had to be replaced and was covered under the service warranty. Always keeping me updated to the status of work- Chris was extremely helpful in answering my questions and concerns. He is very knowledgeable in what he does and he has excellent customer service. I would definitely recommend this dealership and continue to come here as a customer (even though there is a dealership 4 miles away from me).Thanks for your awesome review, Jusmary! I'm very happy to hear that Chris was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Great experience at Kia
by Picazo on 04/09/2015updated 04/22/2015Joe Covarrubias was the salesman that helped us and he was very patient with and answered all out questions. He seemed very genuine and I felt like he actually wanted to help us get a good dealThank you so much for taking the time to write this review. Joe is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Good job
by Maria_Gomez2 on 04/18/2015I got service in my car with out an appointment and it was done in like an hr and they were really busy ...fast serviceI sincerely thank you for going out of your way to write this review about your experience at our dealership. We love hearing about customers that have a great experience at All Star Kia of San Bernardino and we are glad you are one of them. It is great to know that our team took care of your automotive concerns quickly. Please do not hesitate to contact us if you have any questions about your car. Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Happy Customer
by Ray_Dar on 03/15/2015In a nutshell what I liked was the courteous friendly way I was treated like a customer should be. Not an interruption to their day. For more in depth answer keep reading. This was my first visit to All Star Kia in San Bernardino. I made an… appointment for an oil change and normal maintenance checkup 4 days pryer to my visit. When I arrived 10 minutes early Chris came right out and greeted me as well as getting started with necessary information. He checked if there were any recalls or over due service on my 2011 Optima EX. There weren't any. I told him I would wait for it to be done. In about an hour a very nice cashier said my car was ready to go. She explained what was done and what they recommended I keep an eye on. The cost was no more than those those quickie places.Ray, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Follow us and like us on Facebook and Twitter to grab hold of some exclusive specials! Kurt Anderson - Sales Manager - kanderson@allstarkia.net
Auggie is #1 !!!
by Julies444 on 02/28/2015Auggie was my salesman and he was absolutely awesome. I will deifinitely recommend my friends to you, whick I already have. And thank you so much for the great deal I got :-)Thank you for the wonderful feedback! Auggie is a great asset and we're thankful to have him on our team. Thank you for your business and recommendations. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
great service
by William1978 on 02/28/2015My service writer always goes above and beyond the call of duty. He really is just a great guy. I came in Friday night 2ith no appointment, thinking I would have to drop my car off and pick it up Saturday. Well they were fully booked for… saturday, so he stayed a little late and knocked it out right then and there. And they still even washed my car, which I totally did not expect since he was already doing me a favor. I really mean this when I say it, you guys should do something good to this man, give him a little bonus or an extra paid vacation day or something like that, because he is keeping your customer retention high. Unfortunately, I can't think of his name right now, but he is a tall, bald, white guy. Really cool, you probably know who he is anyway, just by reading this review.Thanks for your kind words! We appreciate all of our staff and we are thrilled that they have taken care of you and accommodated your needs. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
outstanding service all star kia of san bernardino ca
by followme2win on 01/20/2015updated 02/06/2015service manager that attended us was excellent its Dana i beleive lives in VICTORVILLE CA as well as Chris in internet sales very proffesionalThank you for sharing your feedback with us! I am so glad to hear that you had a positive experience during your recent visit to our dealership. I will be sure to pass on your compliments to the rest of our team. If you have any questions please don't hesitate to reach out to us. We're looking forward to working with you again soon. Sincerely, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
AllStar Kia San Bernardino offers Kia service & parts, an online inventory, and outstanding financing options, making us a preferred dealer serving San Bernardino, Riverside, Ontario, Perris and Victorville area Kia buyers.
As a premier California Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose.
Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here.
Check out our new specials and pre-owned specials for additional savings on your next vehicle.
- Complimentary Loaner Cars
- Instant Financing
- Cable Television
- Television
- Vending Machines
Congrats on your new car! Thank you for taking the time to write about your experience with us. At All Star Kia of San Bernardino, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Kurt Anderson - Sales Manager - kanderson@allstarkia.net
by allstarkiasb on 12/07/2015