Customer Reviews of Maita Toyota of Sacramento
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The following reviews are more than two years old. They are not included in the overall rating.
33 sales reviews
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Impressive service
by HapyTacomaOwnr on 02/07/2016I had not purchased a new vehicle in 15 years, Wow how the experience has changed. I got no high pressure, no constant calls, No run around, just good solid customer service. Jonny Del La Cruz was great. Answered all my questions, got me a… fair deal on my trade-in, and went through all of the new features of my new truck in great detail. This experience was what I always wished car buying could be. Relaxed and enjoyable. Go see Jonny and see what a difference it makes. The overall Maita experience has been great so far. Signed satisfied and surprised.Pleasant buying experience
by Osiris432000 on 09/28/2015I went to the dealer with an offer obtained through Edmunds. The car was in stock and available. Absolutely no pressure from salesman Dustin Clark. After family discussion, we called Dustin and asked him to get the car ready. The… paperwork was assembled and signed and we were out in less than an hour. Again, no pressure to buy expensive add-ons or junk. One of the best car buying experiences I've ever had.Thank you so much for sharing your feedback. We appreciate you choosing Maita Toyota and look forward to serving you again.
A fantastic experience, from start to finish!
by LadyLC123 on 05/23/2015We've purchased from Maita before, but this experience was truly above & beyond. Jonny De La Cruz, our sales manager, extended a TrueCar price to us that we were going to drive to the Bay Area for...but he honored the price & made the trade… in of our old Avalon a seamless process. We could not be more pleased with the service we received, the friendliness of everyone at the dealership, and the respect with which we were treated. Would highly recommend Jonny or anyone from the dealership!Very pleased! Great/easy purchase
by HappyBuyer916 on 02/05/2015We purchased a 2015 4Runner with Mehdi Maita. Majority of our communication was via email/text. The whole process was low stress, simple and easy. We are very pleased with the service!! Thank you Mehdi. We will be back when we need another… Toyota.Thank you very much for your review regarding your 4Runner purchase. A new car is exciting and we strive to make each customer experience stress free and pleasant. It is great of you to share your positive experience. I will pass along your kind words to Mehdi.
Quality Used Car
by oldtech2 on 02/01/2015Needed a quality, used car. Checked various dealerships on- line. Talked with Sophia Sayad, gave her our requirements, etc. Because of my work schedule, took about 10 days to actually get to the dealership. Spoke with both Sophia, and Mario… in Finance. Options were discussed, some accepted, some declined, never pressured, either way. Drove off with the vehicle we originally wanted. Great experience, just the opposite of what we had planned for.Thank you for sharing your review of your recent "great" experience at Maita Toyota. Very happy you drove off with just the right vehicle for you. Glad we could turn your expectations around. Thank you again for your feedback and I will pass your kind words on to Sophia and Mario. Eric Wilson, GSM, Maita Toyota Scion
Great car, great price
by melissadawn11 on 08/14/2014I bought a new car today after using this dealership for my service for many years. I'm a first-time financer, and the salesmen I worked with were both very helpful in navigating the process. First of all, they had to custom order the car… because the interior/exterior color combination I wanted is apparently not very common. When I was in today to purchase, they made sure I got the college graduate rebate that I had no idea even existed :) While I was waiting for the finance paperwork to go through, I ran into the service manager near the cafe, which is a great addition to the waiting lounge for someone who's hungry every 3 hours (me :) ). He asked if I was waiting for a service, and I told him I was buying a new car, but planned to bring it back to get serviced at this store, and he reminded me of the free services I get for 2 years. (I think that's something I'm getting because I'm financing through Toyota.) Moral of the story, the staff at Maita are the reason I keep coming back and will keep coming back. Thanks for my beautiful new Rav4!!Loyal & Happy member for 17 yrs.
by taszmama on 08/12/2014I have been a loyal customer for 17 yrs. The service adviser I have had is the main reason why I kept coming back but I have my favorites in other departments. Steve Maita is personable and available, unlike other dealerships. Management… takes concerns seriously and they are easier to work with over other dealerships. Another local place in Roseville played games in the sales dept and I have never had this issue at Maita. I have been a part of buying a car directly for myself and family members for new/ used so this says a lot considering customer service is highly valuable to me.Great Dealership
by tlp_2000 on 07/04/2014No hassle buying, quick process, friendly staff, huge inventory. Would definitely recommend to anyone. Ask for Michael B.shopping for used Scion XB...poor experience
by mamawelder on 08/19/2009Was shopping for a used (original style) Scion XB. Went to Miata Toyota Scion of Sacramento. They had one I thought I may be interested in. It looked good, but I asked about an obvious freshly painted rear bumper and front left fender. I… noticed drips of paint on headlight lens. I was told they were just touching up scratches and that was routine repair work. I asked for the Car Fax and they dodged that question and never provided. They then offered me $2,000 less than the lowest trade in value of my low mile good condition trade-in. When we talked about final price the wouldn't total up tax and license even though I asked repeatedly....My gut feeling was bad so I walked out. Got the car fax later myself and found the car was in an accident, had two owners, got repo'd ect..... Not a trustworthy dealer IMO. I later found the perfect XB at another dealer. They were awesome! I wouldn't recommend Miata Toyota Scion of Sacramento to any of my family or friends.Great Service Keeps Me Coming Back!
by emmest on 01/03/2014updated 08/02/2025Earlier this year John M. helped me with a lease on a new Rav4. This was my first time driving a Toyota and I was so happy with it and with John's service that I came back to Maita a month later to buy a Toyota Tacoma for my husband. John… was so patient and really knew his stuff and after researching, I feel confident I got the best deal at Maita. We also have our cars serviced at Maita and have always had a good experience with that as well.Maita Toyota New Car Sales Review
by A_P_J on 02/14/2014updated 08/02/2025Dean W. was very helpful and friendly during our new car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without drama. No surprises, just a good deal… presented and finished quickly. We'll definitely be back during our next car purchase.Not a good deal.
by firepoppy on 09/09/2013updated 08/02/2025I didn't buy a Toyota here because the offer is way below other dealers. Also I notice that the cars at their lot have no new car price stickers on the window. When I bought the car at the other dealer, I need to sign and agree the dealer… to remove the sticker for me.excellent service
by vanabudosi on 01/09/2014updated 08/02/2025I bought my Camry from Tony U. at Maita Toyota, and it was the best decision I ever made as far as buying a car. He made the experience a very pleasant one. He gave me all the information I needed to make my decision and helped me in… selecting the car that met my budget and needs. I definitely recommend Tony U. and Maita Toyota to any body looking for excellent service and lowest prices.outstading service
by toluogunmakin on 01/10/2014updated 08/02/2025This's to say thank you to the great team at maita for there outstanding service. Mr.Tony U. was fantstic and very understanding, he treated us with respect and really made car buying a wonderful experience for me and my family. Thank you… guys.Pleasant, but Think twice if u have a trade
by im1hapa on 04/28/2012updated 08/02/2025I purchased my Toyota last week from this dealership because they offered the lowest price around for the vehicle I wanted. My sales person Sarah was very nice & courteous, and very promp in returning my call with answers to my… questions. I wish I could say the negotiation for my trade was so smooth and easy. My "handler," Matthew, who went back & forth between me & the 4 men behind the glass wall, was friendly. However, the multiple low-ball offers he presented to for my trade, in spite of my firm standing based on my edmunds.com research, left me with the feeling that his niceness was a way to placate me, and made me feel like his nice nature was fake. This made me less & less interested in dealing with him, and he seemed to not listen to me about the 'haggling' that I clearly stated I wanted to avoid. As a result of the back & forth, I feel like two hours of my time was wasted unnecessarily. Otherwise, I had an overall pleasant experience, and the final paperwork flowed quickly and effortlessly. Would I recommend them again? It depends on if the person who I was recommending to had a trade or not.Highly Recommended
by carawatson on 10/31/2011updated 08/02/2025I highly recommend this dealership. I just leased my third vehicle from Mehdi. He is such a pleasure to work with. He gets you just what you are looking for at a price and down payment that you need. I will go to Mehdi again for the next… lease. 5 stars all the way!!Quality used car, professional service
by jksgarden on 08/11/2011updated 08/02/2025I had a great experience with Maita, this is the third vehicle over the past 23 years that I have purchased from them and each time it is a good experience. Highly recommend for a no pressure, highly professional sales experience.Maita's Mehdi is Marvelous
by skyeomalley on 11/09/2011updated 08/02/2025I just completed my third deal with Mehdi Raza in the past 3 years and couldn't be happier. I have purchased vehicles from 9 other dealerships in the Sacramento area over the past 32 years. Until I met Mehdi I always said I didn't like car… salesmen. Mehdi is very professional and knowledgeable. I would and have recommended him to family and friends. I am looking forward to many more deals with him in the future.Painless purchase of Certified 4Runner from Mehdi Raza @ Maita Toyota
by rafjosrey on 10/26/2011updated 08/02/2025After a couple of months of looking for a 4Runner, I found a nice certified 2008 SR5 at Maita that was listed on Auto Trader. There was no picture up yet, but after inquiring on line, I received a quick response from Mehdi, the internet… manager. He told me the vehicle was being prepared, and photos would be up soon. Later that afternoon, as promised, the pictures were up, and I figured that I better jump on it now that the entire internet community can see how sweet this ride is. We agreed on the final selling price, then Mehdi helped me apply for a loan, appraise my trade in, and find me financing all via email and phone. This saved A LOT of time. The next morning, I headed up from the Bay Area with my wife and newborn. We arrived at the dealership just before noon, and I called to let Mehdi know we were there. As soon as I stepped out of my car, the feeding frenzy began as no less than 3 salesmen approached me. I said, I'm here to see Mehdi, and they all dispersed. Mehdi came out and showed me the vehicle, which was super clean except for some dings in the interior ceiling, and a musty-but-just-detailed smell. Everything checked out so I requested a test drive. He let me install the infant car seat, then let us take off down the freeway on our own as he appraised my old car. Very cool, as it made for a low pressure test drive that really let me concentrate on the vehicle. We got back to the lot and started the final process. Mehdi had good news: my old car appraised at $700 more than the Auto Trader value. More good news, they were able to stretch my loan a little to get my monthly payments down. Even more good news, they got me another 1% less on my interest rate. He showed me the printout of the total price of the car, down payment, etc. When I was comfortable with the numbers, he sent us in to see the sales manager Mario, who had all of our papwork typed up and ready for my signatures. Mario was a nice guy who was sympathetic to the fact that we had an infant in the room, and didn't want to keep us too long. He offered to sell us 3 additional items at this point: Extended warranty, Car alarm, and Gap coverage. I passed on the extended warranty because I got the Certified warranty, and because it's a Toyota. I don't like the fact that they install the KARR alarm on all vehicles and just disable it (as opposed to removing it) if you opt not to purchase it. Gap is always a good idea. Mario got me the alarm and gap for a "discounted" price, so I went for those two. We drove off satisfied with the 4Runner, the process, and the people we dealt with. The moral of the story is to know exactly what you are looking for and take advantage of Internet car shopping! Deal with fleet or internet managers only, and get all the paperwork, loan info, and other details out of the way before you even set foot on the lot. The whole process only took about 2.5 hours.Outstanding!
by 223 on 10/27/2011updated 08/02/2025Mehdi Raza of Maita Toyota was outstanding and helpful in every way. He made buying my new Toyota and having it delivered to another state as easy as possible. I have already recommended him and Maita to friends and family and will shop… there again when in the market for another vehicle.Awesome experience!!!!
by breezy06 on 10/29/2011updated 08/02/2025Mehdi Raza really helped me out finding a car. I knew exactly what I wanted and he was able to find my exact car in the color I wanted and in the price range I needed. He was very quick and efficient. He is also very personable and makes… your experience really enjoyable. I would highly recommend him to any of my friend, families, and client that want to buy a car!
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About our dealership
As a premier California Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Maita Toyota of Sacramento online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Maita Toyota of Sacramento a preferred dealer serving Sacramento, Carmichael, Elk Grove, Folsom, Roseville, Antelope, Natomas, Rocklin, Rancho Cordova, Fair Oaks, West Sacramento, Woodland, Davis, Lincoln, Auburn, Loomis, Penryn, Granite Bay, Galt and El Dorado Hills area buyers. Ready to set up a test drive? Visit our Toyota dealership near the Carmichael area in Sacramento, CA today!
What sets us apart
If your currently in the market for a new or used vehicle, look no further than Maita Toyota of Sacramento. Bring the kids a check out our Maita Cove, featuring an aquarium and play area pirate ship.
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thanks for your awesome review! I'm very happy to hear that Jonny was a great help to you. He takes pride in his customer service and always makes sure our customers know everything they need to make the best decisions regarding their purchase. It is a different world in car buying from the past and we appreciate the transparency as well. Thank you again for sharing this review and your recommendation. We look forward to serving you again for routine maintenance on the service side! Eric Wilson, GSM Maita Toyota
by thank_you_ on 02/11/2016