Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Roseville
Review type:
Great Service With Battery Replacement
by Greg P. on 08/04/2025Kolin and his team at the shop were flexible and got me in early to ensure I had my car back in time for an important appointment. His communication throughout the process was exceptional!!Mexico Fishing
by Mexico Fish on 07/11/2025Great customer service!My truck was done fast and very friendly associates.Thank you so much!True Service
by Kenneth on 04/28/2025The service team at Dodge are the Gold Standard. My service rider Dan really took the time to explain the situation and the best path forward. He was on point and made sure the issues were addressed.Hi Kenneth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent Service
by VancieG on 12/22/2024More than willing to help diagnose and track down codes and remove all the idiot lights on my dash! Good communication, no problems and very nice to deal with!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Something’s leaking ???
by Lisa M on 03/07/2024A big “Thank you” to Kolin and the crew !!! I noticed there was a puddle under my truck… not sure which fluid I was dealing with ??? Made a call to the dealership and was seen the same day… so very happy it was an easy fix. Always… fabulous communication and outstanding customer service !!!Hello Lisa, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!
We in for an oil change came out with full service for 49k miles
by Omar G. on 12/13/2023Daniel was extremely helpful in getting my chargerbthe tune up and check up it needed. The work was completed very quickly and Ervice was delivered with kindness. I will continue to be an autonation customer. Thank you.Hi Omar, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Roseville. We do hope we can be of assistance in the future. Take care!
Very good service
by Rbangaan on 12/02/2023I dropped off my truck and the Brenda was able to address the issues so quick and I was able to get out on time. The tight parking lot was a challenge to navigate yet Brenda took the time to assist me out.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help!
Oil change
by Echestnut on 11/28/2023Went in for an oil change and they were very efficientHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Not Happy
by None here on 11/23/2023Incorrect mileage on oil changeHi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Roseville. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 467-8055 to discuss what we can do to help.
Jeep Cherokee Service
by Carrieodo on 11/14/2023Daniel D in the service department was helpful and friendly. He addressed any issues with my vehicle and came up with a plan to get them fixed. Thank you Daniel!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Troubleshooting
by Stanley on 11/10/2023Had a sensor code that turned out to being a wiring problem. Found and fixed!Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Consistent and reliable service
by Lyngengr on 11/07/2023I have been taking my Jeep and Chrysler products to AutoNation for nearly 30 years. They value my time and business and always provide accurate estimates and proper repairs/service.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent service department
by Victor B on 11/03/2023Had a great experience in the service department. My advisor kept me updated throughout the process and the service was quicker than expected. Overall great experience.Hi Victor, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Fantastic service
by Megoman on 11/01/2023Didn’t have an appointment. But they got me in and out fast.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Kolin @ Service
by Jeffrey on 10/31/2023Kolin was of great service to me when I brought my JKU in for service.Hello Jeffrey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep Gladiator Oil Change
by Stanninpo on 10/27/2023The service advisor was nice and informative on the condition and services needed on my Jeep Gladiator.Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Radiator change
by Peaches on 10/27/2023I had such a wonderful experience with John and Jay! They replaced my radiator and made sure everything was working. It means a lot not having a lot of time with my work schedule so I only had to take a few hours off to get everything… replaced. They were quick, and very thorough. If you need any work done this is the best dealership to go to for your needs!Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car Service
by Christine on 10/24/2023I cannot express enough how satisfied and grateful I was with the Service, I received. They went above and beyond.Hi Christine, we're so glad that we were able to go above and beyond your expectations! Feel free to stop by if you ever need any more help.
Hard to get an appointment even in emergency
by Sheltram on 10/19/2023Had an emergency issue but they had no appointments for a month. However, Brenda was great and had us bring it to the express line and drop it off. She had it fixed by the end of the day.Hi Sheltram, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
RECON SERVICE MANAGER
by BWEINRICK on 10/12/2023Kerry Saunders, excellent advisor always professionalHello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
by Dodgeram on 10/08/2023Brenda was a nice lady to have to help with my truck the work was done quick and my truck was cleaned.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sydney Turner on 07/14/2025