Customer Reviews of Riverside Volkswagen
Review type:
Patience and Kindness is Key
by Mom Cosigner on 09/01/2025Mindful of the needs and budget of their customers.Good experience
by Emily on 08/31/2025John and the finance department were super nice and very helpful in getting me the car I wanted with a payment I was comfortable with. They were not pushy & were super easy to work with. I would be happy to buy another car from this… dealership in the future l.Thank you for your wonderful review, Emily! I'm thrilled to hear that you had a great experience with John and our finance department and that you found the process comfortable and easy. It’s our goal at Riverside Volkswagen to provide a supportive environment for our customers. We look forward to assisting you again in the future! Enjoy your new car! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
ID 4
by SV on 08/27/2025Friendly and willing to work with youThank you for your positive review! I appreciate your kind words about the friendly service at Riverside Volkswagen. Our team is always here to help and work with you to find the perfect vehicle. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Great customer service experience
by Brooke on 08/26/2025Great customer service - superior to others we encountered. Price was where we wanted however there was hidden additional costs (theft device, weather tech mats, and some sort of pain/interior protection). Wish that was more transparent… before going to see the vehicle. Overall I’d give them my service again. They were patient and understanding of my concerns/questions and never made me feel like an inconvenience.Thank you for your detailed feedback, Brooke! I truly appreciate your positive comments about our customer service. At Riverside Volkswagen, we strive to provide a welcoming experience for all our customers. I understand your concerns regarding the additional costs, and we appreciate your input on transparency. We will work to improve in that area. We're glad to hear that you would choose our service again, and we look forward to assisting you in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Best dealer customer service ever!
by Sara on 08/22/2025Don’t even think about it, just head here! They make the usually grueling process of buying a car so easy and hassle free. Everyone here is kind and honest I was surprised especially after coming from the complete opposite experience at… Honda.Thank you, Sara! I'm thrilled to hear that you had such a positive experience at Riverside Volkswagen. Our team is dedicated to making the car buying process easy and enjoyable, and it's great to know that we could provide you with kindness and honesty. We truly appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
We Couldn't Be Happier
by Bob and Becky on 08/19/2025Our recent new car purchase was second vehicle we've purchased from Riverside VW. This time we had the pleasure of dealing with one of the newer sales staff, John. He was very helpful and especially patient as we went back and forth on the… best vehicle for our needs. In the end, we drove away with a beautiful new Atlas and we couldn't be happier.Thank you, Bob and Becky! We truly appreciate your continued trust in Riverside Volkswagen for your vehicle purchases. It's wonderful to hear that John provided you with such helpful and patient service as you found the perfect Atlas for your needs. Enjoy your new car, and we look forward to welcoming you back on your next visit! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
These guys are the bomb!!!!
by More than satisfied customers on 08/18/2025Riverside VW was amazing: sales/Tony; mgr/Brian, finance/Ray. They listened to us & showed us exactly what we were looking for in a vehicle. They were patient - we visited many dealerships, went to Riverside VW 3 times because we were drawn… to their knowledge, caring & quality vehicles. Bought a 2025 Taos yesterday - No buyer’s remorse here. Absolutely satisfied & recommend them - and they make wonderful coffee!Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Tony, Brian, and Ray at Riverside Volkswagen. It's fantastic that you found the perfect 2025 Taos with us after visiting several dealerships. Your satisfaction means the world to us, and we appreciate your recommendation. Don’t forget to stop by for more coffee on your next visit! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Beautiful Taos
by Zoila on 08/02/2025I walked in last Saturday expecting to leave with a used car but ended up leaving with a brand new 2025. Rigo was very kind and Sam made it happen. Thank you both for your help!Thank you for your positive review, Zoila! I'm delighted to hear that you left Riverside Volkswagen with a brand new 2025 car. It's great to know that Rigo and Sam were able to assist you throughout the process. We appreciate your trust in us and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Leased my iD4 & loving It thanks to John & Brian!
by Kim Rodriguez on 07/29/2025I had a great experience leasing my new Volkswagen ID.4! John Lama, my sales guy, was super helpful, patient, and really made the whole process easy and stress-free. He answered all my EV questions and made sure I was comfortable with… everything. Brian, the sales manager, was also fantastic—straightforward and professional. I truly appreciate the friendly and no-pressure vibe from the whole team. Highly recommend working with John and Brian if you’re considering a VW!Thank you so much, Kim! I'm thrilled to hear that you had a fantastic experience leasing your new Volkswagen ID.4 at Riverside Volkswagen. John and Brian truly appreciate your kind words and are dedicated to providing a friendly and stress-free environment for our customers. We are grateful for your recommendation and look forward to assisting you again in the future. Enjoy your new ID.4! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Awesome sales staff
by Froggy on 07/23/2025Super friendly and knowledgeable of the cars they sell.Thank you for your feedback! I appreciate your kind words about our team at Riverside Volkswagen. We're glad you found us friendly and knowledgeable. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Catch me in Monterey Pearl
by Sonia Carranza on 07/25/2025What a great experience I had in Riverside, Alan and Brian, who did all the research and took the time to find me my car, to Sam being so nice and helpful with all my paperwork such great inside scoop, and onto Rigo who drove to pick up my… car and deliver it to my home. What a great group of guys thank you Riverside!Thank you so much for your awesome review! I'm delighted to hear that you had such a great experience at Riverside Volkswagen. It’s fantastic to know Alan, Brian, Sam, and Rigo made your car buying process enjoyable and seamless. We appreciate your kind words about our team. We look forward to seeing you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
I love Riverside VW
by MG on 07/24/2025Jovanny and Ray are the best. So thankful for their kindness and patience! They were never pushy or rude and I truly appreciate that. Will definitely be coming back and recommending others to them!Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Jovanny and Ray at Riverside Volkswagen. Their kindness and patience truly reflect our commitment to outstanding service. We look forward to welcoming you back and appreciate your recommendations! Safe travels! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
What a Day!!
by The Reeves Family on 07/23/2025Thank You for the professionalism, hard work and patience with us. No dislikes during our visit and appreciated everything.Thank you so much for your kind words. I'm thrilled to hear that you had a positive experience at Riverside Volkswagen. Our team prides itself on professionalism and dedication, and it's wonderful to know that it made a difference for you. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
My dreamy car
by Sanam Khosravirad on 07/22/2025They were the best, they tried so hard to explain everything and overcome my concerns and fear of big cars. They were super friendly and give me all the options I could ever have .Thank you so much for your wonderful review, Sanam! I'm thrilled to hear that our team at Riverside Volkswagen was able to address your concerns and provide you with plenty of options. We truly appreciate your kind words and are glad you had a positive experience with us. We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Fantastic Service Always
by Mr and Mrs Cars on 07/22/2025We have bought six VW’s from this dealer. They are all kind and patient, knowledgeable in all that they do, very personable they treat us like family.Thank you so much for your kind words! I truly appreciate your loyalty to Riverside Volkswagen and am thrilled to hear that our team made your experience enjoyable. It's always our goal to treat our customers like family. We look forward to assisting you with your next VW! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Thank you
by Stanis on 07/19/2025Hii I want to thank Jon Makarounas for his excellent customer service! He was very patient and helped me with the purchase until the very end! If you need to buy a car, I highly recommend him! Thank you so much! All the staff are very niceThank you for your fantastic review, Stanis! We truly appreciate your kind words about Jon and the excellent customer service you received at Riverside Volkswagen. It's great to hear that Jon was patient and helpful throughout your purchase. We strive to provide a positive experience for all our customers, and we’re glad to see that reflected in your visit. We hope to assist you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Good deal, good dealership
by John h on 07/11/2025Easiest car buying experience i have hadThank you for your wonderful review, John! I'm thrilled to hear that you had the easiest car buying experience at Riverside Volkswagen. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Deal in 5 minutes
by JB on 07/11/2025Worked with Ray getting a deal on the new 2025 Volkswagen Tiguan. He worked flawlessly.Thank you for your fantastic review, JB! I'm thrilled to hear that Ray provided flawless service while helping you with your new 2025 Volkswagen Tiguan. We appreciate your business and hope you enjoy your new vehicle! Please come visit us again at Riverside Volkswagen! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Good customer service! Excellent support !
by Uciel on 07/07/2025I really recommend this dealership to everyone who is looking for an awesome deal ! Also the manager and salesman made it all happen they were all professional made it comfortable really awesome experience. I have no dislikes .Thank you for your fantastic review! I appreciate your recommendation and am thrilled to hear you had such an awesome experience at Riverside Volkswagen. Our team is dedicated to providing professional and comfortable service, and it’s wonderful to know that we met your expectations. We hope to see you again soon! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Super Riverside Volkswagen Dealer
by PB on 07/06/2025Excellent experience, super friendly, super knowledgeable, super service. They make you feel like family (the family you like). No pressure, just a solid deal.Thank you for your outstanding review! I'm thrilled to hear that you had an excellent experience at Riverside Volkswagen. Our team takes pride in providing friendly and knowledgeable service, and we strive to make every customer feel like part of our family. We appreciate your kind words and hope to see you again soon for your next visit! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Satisfied Overall
by TA on 06/29/2025We had a good experience with our sales representative Monae. She took good care of us and provided good communication throughout our looking process. The manager and financing representative were also friendly, realistic and not pushy.Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Monae and our team at Riverside Volkswagen. It’s great to know that you appreciated the communication and friendly approach from everyone. We look forward to assisting you again in the future and hope you enjoy your new vehicle! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Volkswagen Taos
Volkswagen Tiguan
Volkswagen Jetta
Conveniently located in Riverside, we serve the surrounding areas of Corona, Moreno Valley, Rancho Cucamonga, Fontana, San Bernardino, Ontario and Loma Linda. Thank you for visiting Riverside Volkswagen in Riverside, CA! We are excited to assist you with finding the car of your dreams! Our website allows you to find and obtain pricing, research model information, browse new and used vehicle inventories, as well as schedule service visits, take advantage of our parts and service specials and apply for financing.
We maintain a fully stocked inventory of new Volkswagen models including the Volkswagen Beetle, Volkswagen Golf, Volkswagen Jetta, and Volkswagen Passat. In addition to new VW models, we also carry a wide selection of used cars, trucks, and SUVs. Our entire pre-owned inventory is inspected for the highest quality, so no matter your price point; you're always getting a reliable vehicle. Riverside Volkswagen strives to make each visit to our dealership as convenient as possible.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Arabic
- Persian
- Chinese
Thank you so much for your kind words! I'm thrilled to hear that you found Riverside Volkswagen attentive to your needs and budget. We always strive to provide the best service to our customers. We hope to see you again soon! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
by Riverside Volkswagen on 09/02/2025