Customer Reviews of Riverside Mazda
Review type:
Best car buying experience
Professional and Nice
by CT on 08/04/2025Everything was wonderful! The service was fast and good as always. The lady in the counter helped me a lot and provided me with professional advice and explanations.Thank you so much for your wonderful review! We're thrilled to hear that you had a fast and positive experience at Riverside Mazda. Our team, especially at the counter, is dedicated to providing professional advice and support. We look forward to assisting you again next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Always an Excellent Experience at Riverside Mazda
by Allie Anderson on 08/01/2025I’ve already written a review about how knowledgeable and friendly the service department is. I will now mention the Transportation Department, especially Erich, who always provides exceptional customer service and exhibits the upmost… professionalism. Thank you for your assistance!Thank you for your wonderful feedback about our Transportation Department and Erich, Allie! We’re happy to hear that you consistently experience exceptional customer service at Riverside Mazda. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Professional sales staff, i was very satisfied with this purchase thank you
by Lopaka kalihi on 07/29/2025That you will feel comfortable throughout your stayThank you for your review, Lopaka! We appreciate your feedback and are pleased to hear that you felt comfortable during your experience with us at Riverside Mazda. We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Best car buying experience
by VJ on 07/29/2025All the sales people and Manager were very friendly they accommodated my every request and gave me the price I asked for they did not press me or tried any hard sales tactics very pleased.Thank you for your great review! We at Riverside Mazda are delighted to hear that our sales team and management provided you with a friendly and accommodating experience. We strive to make every customer feel comfortable without any pressure. Your satisfaction is our priority! We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Mazda Riverside CX 90 Purchase
by Robert Estes on 07/28/2025Non pressure attentive Sales staff that listen to your needs. They offer competitive pricing and will work with you on getting a fair deal.Thank you for your fantastic review, Robert! I'm delighted to hear that you had a positive experience with our attentive sales staff at Riverside Mazda. Our team is dedicated to listening to your needs and providing competitive pricing to ensure a fair deal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Don’t miss out Riverside Mazda!
by Buyer from LA on 07/28/2025Riverside Mazda has abundant inventory and Larry Sullivan is an experienced salesmen who is polite and patient. He allowed us to take the time to shop and explained features in details. We bought a beautiful car and we are very happy with… Larry’s service!Thank you for your wonderful review! We're thrilled to hear about your positive experience with Larry at Riverside Mazda. It's great to know you found the perfect car and appreciated his patience and detailed explanations. We look forward to serving you again in the future! Enjoy your beautiful new car! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Excellent service
by MSR on 07/25/2025Very professional and courteous. Friendly staff.Thank you for your positive feedback! We appreciate your kind words about our professional and courteous team at Riverside Mazda. It means a lot to us! We look forward to welcoming you back in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great Experience
by Will on 07/24/2025Anahí and Mike were amazing. Hands down this was the most pleasant car-buying experience I've ever gone through. Coming from someone who generally hates the car-buying process, that's saying a lot. Highly recommend Anahí, Mike and… Riverside Mazda.Thank you so much for your wonderful feedback, Will! I'm thrilled to hear that Anahí and Mike made this the most pleasant car-buying experience you’ve ever had. I'm proud to have such amazing team members here at Riverside Mazda, and I truly appreciate your recommendation. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Gramma following in granddaughters footsteps.😊
by Margaret Perez on 07/22/2025I went with my granddaughter to buy a car at Riverside Mazda. I ended up going back a week later and also purchasing a car there. We both got a Mazda CX-50. Anaheim Armendariz and Melvin Green were both so helpful and friendly. We didn't… feel pressured or rushed. Thank you both, and I will definitely recommend Riverside Mazda. Love my Mazda CX-50.Thank you so much for your glowing review, Margaret! I'm pleased to hear that you and your granddaughter both enjoyed your experience at Riverside Mazda while purchasing your Mazda CX-50. Anaheim and Melvin truly appreciate your kind words, and we're glad that you felt comfortable and unpressured during your visit. Your recommendation means a lot to us! We look forward to seeing you again and hope you continue to love your new Mazda CX-50! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Maintenance is great!
by Victoria on 07/22/2025Took my car in for maintenance for the first time and everyone was awesome. Felt very taken care of! Best dealership, best car brand.Thank you so much for your kind words, Victoria! I'm delighted to hear that you felt well taken care of during your first maintenance visit at Riverside Mazda. It's wonderful to know that you had a positive experience with our team. We appreciate your support as a loyal customer and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great customer service and easy to deal with
by Alana on 07/20/2025Jeremy was terrific to work with! Even during the time when I was turned over to managers and the finance dept, it was all expected but was pleasant due to their easygoing manner and lack of pressure. Great job, team! I'd recommend this… dealership anytime anyone was looking for a Mazda or even if you're not sure just check with them, they're solid.Thank you so much for your amazing review! We're thrilled to hear that you had a wonderful experience with Jeremy and our team at Riverside Mazda. We strive to provide a pleasant and pressure-free environment, and it's great to know that resonated with you. We truly appreciate your recommendation and hope to see you again soon for your next Mazda! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
The Make It Happen “Family”
by Shawneece Edison on 07/20/2025I can’t say enough about how awesome the team is at Riverside Mazda! Their dedication to helping myself and my family was more than a blessing. Thank you Jeremy, Dan and Mike for all your hard work is making it happen!Thank you so much for your kind words, Shawneece! We’re thrilled to hear that you and your family had a great experience at Riverside Mazda. Jeremy, Dan, and Mike truly are dedicated to providing excellent service. We appreciate your support and look forward to helping you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Easy Peezy lemon squeezy
by Ryan on 07/13/2025Added a routine oil change and check up. Everything was seamless. The staff always friendly and helpful with my concerns or services. Thank you Mazda RiversideThank you for your wonderful review, Ryan! We're thrilled to hear that your routine oil change and check-up went seamlessly. Our team at Riverside Mazda is dedicated to providing friendly and helpful service, and we're glad to know we met your expectations. We appreciate your support and look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
What is really going on?
by Ronald on 07/10/2025Riverside Mazda is where I purchased my 2003 Mazda B2300 in 2003. I thought I would have my vehicle serviced and checked for other preventive maintenance issues. I realized dealership prefer not to service older vehicles. I get it! However,… I didn't need the excuses about obtaining parts and etc. After the new battery, oil change and tire rotation, I found out at a service station in San Bernardino that, I needed a starter. Riverside Mazda could care less whether I arrives home safe. So, remember, that new vehicle you buy today will age and this dealership will not care to service later on down the road.Thank you for sharing your experience with us, Ronald. I appreciate your long-term loyalty to Riverside Mazda and understand your concerns regarding service for older vehicles. While we strive to assist all our customers, we recognize that certain aspects may not meet your expectations. Your feedback is valuable, and I encourage you to reach out to me directly so I can discuss this with you further. We are committed to maintaining high standards for all vehicles, regardless of age. Thank you again for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Friendly service
by Lisa on 07/06/2025My paperwork said I declined a cabin filter and new air filter. I never was given the opportunity to say yes! If you look back at my previous services, I’ve always said yes to needing those things so I’m a little disappointed that I’m… gonna have to go back and get those done. But the service was friendly, it was my first time using a service associate besides Wendy, so I’ll stick with Wendy next time.Thank you for sharing your experience with us, Lisa. I understand your disappointment regarding the cabin and air filter options, as it’s important to us that you receive all necessary services. We appreciate your feedback and will use it to improve our process. I'm glad to hear that you found our service friendly, and we look forward to welcoming you back to Riverside Mazda with Wendy next time. If you have any other concerns, please feel free to reach out to us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Best experience ever!
by Macias Fam on 07/09/2025Anahí was so patient and knowledgeable! Nothing was left unanswered. The purchase of a vehicle can be so stressful and time consuming and yet this experience was so peaceful and quicker than expected.Thank you for your wonderful review! I'm thrilled to hear that you had a peaceful and efficient experience at Riverside Mazda. It's great to know that our team was able to make the vehicle purchase process smooth and stress-free for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Cheaply Fixed Infotainment Rebooting
by Michael Kamboures on 07/09/2025They found the issue with my son’s car’s rebooting infotainment system and fixed it for about $400, waiving the diagnostic fee. The issue was a defective SIM Card. The place is very professional unlike Cardinal Way Mazda in Corona.… It’s easy to drive up to the service area because there is no jam of cars blocking the path. There was no wait at the service register. The attendant was polite and knowledgeable on the infotainment issue. The waiting room was large, clean and quiet. They didn’t try to push extra services. In contrast, at Cardinal Way the attendant was rude, the path to the service area was nearly completely blocked, there was a line wait, and the staff were blasting R&B in the waiting area from one of the display vehicles. They then try to push extra services. I was very pleased with Riverside Mazda, and will continue to take my son’s car there, even if it is much farther from my house than Cardinal Way.Thank you for your wonderful review, Michael! I'm thrilled to hear that we could resolve the infotainment issue with your son's car so efficiently and that you appreciated our professional service at Riverside Mazda. It's great to know you found our waiting area comfortable and that our staff was able to assist you without any pressure for additional services. We look forward to seeing you again for any future needs and appreciate your continued trust in us, even from a distance! Thank you for choosing Riverside Mazda! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Maintenance
by Jennifer Cortez on 07/08/2025I dropped off my car at 7 am , my car was not done till 3 pm. I tried multiple times to reach my service advisor wendy, she never returned my car. I had questions about my maintenance that were not answered. When I came in to pay I felt… pressured even after spending S1100 on my maintenance. It was very hard to understand Wendy she spoke so soft I did not know what she was saying. As a client I felt lost and ripped of on my service.Thank you for sharing your experience with us, Jennifer. I understand how important communication and timely service are, and I appreciate your feedback regarding your recent visit to Riverside Mazda. It’s concerning to hear that you felt pressured and unable to connect with your service advisor. I encourage you to reach out to me directly so I can address your concerns and work towards improving your experience. Your satisfaction is important to us, and we want to ensure we meet your expectations in the future. Thank you again for your feedback. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Riding on a scooter to a Nissan Altima
by William corder on 07/07/2025I want to give a big shout out to all the people that was involved in helping me get this car special shot out to Larry. He was the nicest guy besides the salesman who gave our file paperwork when I say they did all they could do to… accommodate us They did that thank you all so much for time spent all making sure we got the best deal. It was only through God that you all was right there thank you all so very much and Larry three deals in one day is comingThank you so much for your wonderful review, William! I'm thrilled to hear about your positive experience with Riverside Mazda and that Larry and our team were able to help you secure the best deal. Your appreciation means a lot to us! We look forward to welcoming you again for those three deals in one day! Safe travels in your new car! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Wonderful experience
by Viv on 07/06/2025I recently had a wonderful experience at Riverside Mazda. From the moment I walked in, I felt welcomed and valued as a customer. The staff was professional, knowledgeable, and patient. The salesman Jadon, answered all my questions and… walked me through every step of the process. He made sure I understood all my options and provided me with great feedback. At the the end of the day, I felt confident in my decision. I appreciated his transparency and honestly throughout the experience. Thank you for the great experience.Viv, thank you so much for your fantastic review! I'm thrilled to hear that you had a wonderful experience at Riverside Mazda. It's great to know that Jadon provided the professional, knowledgeable service you deserve and made you feel welcomed throughout the process. We appreciate your kind words about our team and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Came after the business hours
by Luna on 07/05/2025So we came after the business hours, and ask them to test the car and they still want to help us, and we get the transaction like 2-3 hours, and bring our new car homeThank you for your wonderful review, Luna! We're thrilled to hear that you had a positive experience at Riverside Mazda, even after our business hours. It's great to know that our team was able to assist you in getting your new car home. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Riverside Mazda in Riverside, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 951-509-2121.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Chinese
- Spanish
Thank you for your great review! We at Riverside Mazda are delighted to hear that our sales team and management provided you with a friendly and accommodating experience. We strive to make every customer feel comfortable without any pressure. Your satisfaction is our priority! We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Mazda on 07/29/2025