Riverside Hyundai
Customer Reviews of Riverside Hyundai
Review type:
Easy breezy new car purchase
Service washed out
by Michael on 08/01/2025Well this is the third time I had my vehicle in for service. And I’m a little taken back since they used to bring my car cleaned ( washed) and now the last two times my vehicle was filthy. I’m thinking about going to a different… dealership for service now. Also when I bought the vehicle they stated that service was free for three years. And yet nothing is free. Otherwise all is good.Easy day
by Shantae on 07/28/2025They were very helpful and professional. Not pushy.Shantae, thank you for your wonderful review! I'm glad to hear that you found our team at Riverside Hyundai to be helpful and professional, and that you appreciated our no-pressure approach. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
wow. so many errors.Went in there for a recall with david.Drop off my car e
by jlynn on 08/01/2025So many errors.Drop off car for recall early. Appointment at 10 dropped it off at 9. Because that's when I got a ride. They called me said it was done. Left wk got ride. Had me sign the paperwork..Got car. Next called to let me know recalls… the fuel hose recall was not completed..That I had to go back. Really. So I did. they gave me rent a car that I had pay for gas. for there mess up. Then I get to DMV and they say they the pink recall paper that the dealer suppose to give u...OMG.I have drive a another 30 miles round trip..It 25 to 35 min depending on traffic. to get that paper for my registration. And I ask the guy David is there anything dmv needs he says no..Fustrated..because I need that pink paper..I called him and he had it ready. I'm never going there again. the shuttle people were super nice.Great Experience
by Nancy on 07/26/2025Adam was helpful to the point of driving 35 miles in rush hour traffic to get the color Ioniq5 I wanted. They were quick, helpful and not pushy.Nancy, thank you for your kind words! I'm thrilled to hear that you had a great experience with our team and that we could help you get the Hyundai Ioniq 5 in the color you wanted. Our commitment to customer service is important to us at Riverside Hyundai, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Easy breezy oil change
by Josh C on 07/30/2025Came in and got my spring road trip package for my Elantra. Very reasonable price at 89 for oil + filter change, air filters changed, tire rotation, battery check, and four point inspection. It does say it includes a car wash but that wasnt… done. Waiting room had water, coffee, and a couple snacks all for free while i waited and i found good car scents in the gift shop.Thank you for your feedback. I appreciate you choosing Riverside Hyundai for your Elantra's spring road trip package. It’s great to hear you found our services at a reasonable price and enjoyed the amenities in our waiting room. We apologize for the missed car wash and will ensure that this is addressed. We look forward to serving you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Easy breezy new car purchase
by Rebecca on 07/31/2025This was by far the most enjoyable new car purchase experience I’ve ever had. Joseph was knowledgeable, attentive and patient during the entire process. The financing at the end was no pressure either. I LOVE my new car and the great… deal I got.Thank you, Rebecca! I truly appreciate you sharing your positive experience with Riverside Hyundai. It's wonderful to hear that Joseph provided you with knowledgeable and attentive service, and we're thrilled that you love your new car and the great deal you received. We look forward to seeing you again soon! Enjoy your drive! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Very helpful and knowledgeable!
by Kaitlyn on 07/30/2025I found this dealer through the Costco Auto Program, and it was seamless getting a new car. Tim was great and helpful. He was patient with me as I explored my options. Very happy with my new car and the service that was provided.Thank you, Kaitlyn! I'm thrilled to hear that your experience with Riverside Hyundai was seamless and that Tim was able to assist you patiently. It’s wonderful to know you are happy with your new car and the service provided. We look forward to seeing you again soon for your next visit! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Ridiculous price to fix back up light
by John R on 07/30/2025The white back up light on the passenger side of my Sonata is not working. I Stopped by service and was told it would take one hour to replace if I brought it in early, for $30 labor + $5 part. I returned next morning at 7:30, and after… waiting one hour was told by the service tech that the LED light assembly in my car would cost $783 to replace! Of course, the five-year warranty ran out three months earlier… designed obsolescence. Bad experience overall-Thank you for sharing your experience with us, John. I understand your frustration regarding the unexpected cost for the LED light assembly on your Sonata and the timing of the warranty. Your feedback is important, and we want to ensure that our customers have a clear understanding of potential costs from the start. Please feel free to reach out to me directly at Riverside Hyundai so we can discuss your concerns further. We appreciate your feedback and the opportunity to improve our services. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
EXCELLENT SERVICE
by Angel on 07/30/2025Salesman Freddy was very knowledgable, friendly, and fast. I would recommend him to my friends and Family.Thank you for your outstanding review, Angel! I'm pleased to hear that Freddy provided you with a knowledgeable, friendly, and efficient experience at Riverside Hyundai. Your recommendation means a lot to us! We look forward to seeing you and your friends and family soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
New Purchase
by Mando on 07/29/2025Absolute positive experience purchasing our new vehicle. A deal we were comfortable wouldn’t have been done without Roger and Bigby. Truly appreciate the openness they shared throughout the process. Highly recommended you go with them for… your next purchase.Thank you for your glowing review, Mando! I am glad to hear that you had an absolute positive experience purchasing your new vehicle at Riverside Hyundai. It's fantastic to know that Roger and Bigby made the process comfortable and transparent for you. We truly appreciate your high recommendation and look forward to assisting you again for your next purchase! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
5 star service
by Annick on 07/29/2025Dealership did not high pressure me, which I really appreciated. Nothing is as annoying as being bombarded with high pressure sales.Thank you for your feedback, Annick! I'm delighted to hear that you appreciated the no-pressure environment at Riverside Hyundai. Our team strives to create a comfortable experience for all our customers. We hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Go ‘head Riverside Hyundai!
by C Hamilton on 07/28/2025Amazing experience! If you’re a Costco member you will appreciate the difference at Riverside Hyundai. They have an amazing team and are focused on the customer experience! A little bit of a drive but we’ll worth it. Thank you, Katrena,… Philip, Bigg-B, and Arar!Thank you for the review! We truly appreciate your wonderful feedback about your experience at Riverside Hyundai. We're glad to hear that our team made a positive impression on you and that the drive was worthwhile. Your support means a lot to us! We look forward to welcoming you back for your next visit. Safe travels! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
New Purchase - 2025 Hyundai Elantra
by Cole Plew on 07/28/2025Phil was excellent! He knew the vehicle inside and out and also had some great recommendations for me. Completed the purchase and left very satisfied.Thank you for your wonderful review, Cole! We’re thrilled to hear that you had an excellent experience with our team and that Phil helped you find exactly what you needed. Your satisfaction is our top priority at Riverside Hyundai. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Happy Hyundai Purchaser
by Happy Hyundai purchaser on 07/28/2025Honors Costco Auto ProgramThank you for your wonderful review! I am glad to hear that you are happy with your Hyundai vehicle purchase. Your satisfaction is our top priority at Riverside Hyundai. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Chan very helpful every time I go in to get my service done he really takin
by Ling ling on 07/22/2025updated 07/28/2025Best customer service very helpful. The waiting area is very clean Chan very helpful every time I come in to get my car service done.Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Riverside Hyundai and found our waiting area clean and our team, especially Chan, to be helpful. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
The Dream that came true!
by Kevon on 07/27/2025I would like to thank Mike, Freddy, Feras and big Bee for the great experience and excellent service! This was my dream car and you guys made me feel great about buying and even more comfortable with my choice! I’m sending all my friends… who want to buy a car to Riverside Hyundai! Thank you for the car!Thank you so much for your wonderful review, Kevon! We're thrilled to hear that you had such a great experience with Mike, Freddy, Feras, and big Bee at Riverside Hyundai. It's fantastic that you're happy with your dream car and felt comfortable throughout the process. We truly appreciate your kind words and your referrals to friends. We look forward to serving you and your friends in the future! Enjoy your new car! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Saved Some Time
by JT on 07/27/2025Uses Costco TruecarThank you so much for taking the time to share your feedback with us, JT! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
No funny business, great deal with Raymond at Riverside Hyundai!
by Anna Harrell on 07/27/2025We found our perfect car online & Raymond helped us make the dream happen. Even offering to bring the car to us for a test drive. He was honest & the dealership did what they could to get us a fair price & work with our budget. They also… did a blind trade in with our old car, sight unseen, to help up get to an even better price. I highly recommend Riverside Hyundai for your next car purchase.Thank you, Anna! We are thrilled to hear that you found your perfect car with the help of Raymond at Riverside Hyundai. It's great to know that our team was able to work with you to accommodate your budget and provide a seamless experience, including the blind trade-in. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service
by Robert W on 07/26/2025The service department was courteous and professional. The basic service for my vehicle was completed faster than expected. Great job.Thank you so much for your wonderful review, Robert! We’re thrilled to hear that you found our service department courteous and professional, and that your service was completed faster than expected. At Riverside Hyundai, we strive to provide excellent service for all our customers. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Very good service
by Sharon Garten on 07/26/2025Nice people, clean and modern facilities. We brought our Tuscon in for its first check up.Thank you for your kind words, Sharon! I'm pleased to hear you had a positive experience at Riverside Hyundai during your Tucson's first check-up. We appreciate your feedback and hope to see you again for any future service needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Such good service is worth the drive!
by Renee Cleavenger on 07/25/2025From purchasing my car here with Tim to having service done with David. Riverside Hyundai has been absolutely amazing! When I went in for my first oil change, a defect in one of the parts was found during the inspection and was completely… covered! David was very informative and helped me get a loaner car for the 3 days the repair took. I have a Hyundai dealership less than 5 miles from my house but I will make the 80 mile round trip to Riverside for their outstanding customer service every time! Don’t hesitate! Purchase the car here and get your maintenance done here!Thank you so much for your wonderful review, Renee! I truly appreciate your kind words about Tim and David at Riverside Hyundai. It's great to hear that your experience, from purchasing your car to your service visit, exceeded your expectations. We're glad we could assist you with the repair and provide you with a loaner car. Your loyalty means a lot to us, and we look forward to serving you again in the future. Don’t hesitate to share your experience with others! Safe travels and see you next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Hyundai Santa Fe
Hyundai Tucson
Hyundai IONIQ 5
Hyundai Sonata
Riverside Hyundai in Riverside, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (951) 509-2121.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Tagalog
- Chinese
- Spanish
Thank you, Rebecca! I truly appreciate you sharing your positive experience with Riverside Hyundai. It's wonderful to hear that Joseph provided you with knowledgeable and attentive service, and we're thrilled that you love your new car and the great deal you received. We look forward to seeing you again soon! Enjoy your drive! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Hyundai on 07/31/2025