Customer Reviews of Audi Riverside
Review type:
Rambow’s Customer
by Josh Hernandez on 05/28/2025Joshua Rambow is an AMAZING salesman! He got me a great deal and was extremely informative throughout. The whole team is also incredibly efficient and fast - I walked out with a new vehicle in less than 2, maybe 3 hours max. Just… incredible!Anthony Huynh at Audi Riverside was fantastic salesperson
by Brion Patt on 05/21/2025Audi Riverside was a fantastic experience from Anthony to the finance manager. We found our Audi Q4 E-tron online and negotiated before we even arrived. The car was professionally prepped, cleaned, and charged ready to go. The process of… purchasing the car was less than two hours from our time of arrival. That included everything even the test drive. So very efficient and Kuddo's to Anthony for making this such a pleasant experience.Brion, Thank you for leaving Anthony this amazing review! We are happy to know that he was efficient, made the process under 2 hours and your experience pleasant/fantastic. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Audi Q4 ETron- behalf of the entire Audi Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Outstanding customer service
by SC on 05/07/2025James Roacha is a team player. Always offering his best to his customers. Very professional in appearance and always goes the extra mile for his customersSC, Providing immaculate service is so important to us here at Audi Riverside and we are glad that James's efforts met your satisfaction! We are thrilled to know that he is very professional and went the extra mile for you. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Rambow does it again!
by Frank D on 03/22/2024We came to Walters Audi years ago and had a great experience with the Dealership and Salesman Joshua Rambow. So we decided to purchase another vehicle and Joshua continued the same professionalism that we endured the first time. The… smooth experience is unmatched by any other dealership or salesperson. Walters Audi and Joshua have never let me down.Frank, We are grateful for you leaving Joshua this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Joshua could provide you with 5-star service. We are pleased to know that he continued the same professionalism you endured the first time. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Very nice experience.
by DM on 03/18/2024Very helpful and made the process as painless as possible.DM, Thank you so much for leaving us this terrific review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with stellar service. We are happy to know that they were very helpful and made the process as painless as possible. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Great experience first class
by Jospl on 01/13/2024If you are planning to contact the sales team of Walter's Audi and you need to pick a guy to work with choose Romen Artalejo. He will assist you in every way he can, he is sincere, polite, honest, very communicative and will work with you… to make it happen. As an out of state buyer I recently bought an high end car from this dealership and Romen did a 5 star job and I am very pleased and highly recommend him as your salesmen at Walter's AudiJospl, We greatly appreciate you for leaving Romen this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Romen could provide you with top notch service. We are delighted to know that he was sincere, polite, honest and very communicative. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Romen Artalejo is the best!
by Linda Halle on 01/04/2024Walter’s Audi is great!! Romen Artalejo helped me every step of the way and was very thorough in explaining the perks of the car and the entire financing process. I came in a few days before Christmas and needed more time to think about the… purchase, Romen was understanding and supportive about my need to wait. When I came back the day after Christmas Romen was readily available again to help me get the car of my dreams. He is very courteous and professional, making the whole process seamless! Definitely purchasing my next Audi from Walter’s again!Linda, We greatly appreciate you for leaving Romen this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Romen could provide you with top notch service. We are delighted to know that he was very courteous and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Efficient and professional
by Inlandempirecustomer on 12/12/2023CPO Audi purchase was facilitated by Joshua Rambou. Excellent and professional service 5star experience.We are grateful for you leaving Joshua this flawless review! We are so appreciative of the opportunity to work with you and we are glad that Joshua could provide you with 5-star service. We are pleased to know that he was excellent and professional. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Great Experience at Walter's Audi
by CS on 09/25/2023Purchased a vehicle this weekend at Walter's Audi. Romen Artalejo was our salesperson who basically spent his whole day with us and led us through the process. He wasn't pushy like other salesmen we've seen and he was friendly and… knowledgeable. His manager came over to help through one part of the process and he was okay but definitely had more of the sales vibe that we're used to. Romen understood this was a big purchase for us and respectfully led us through the decision process.CS, Thank you so much for taking the time to leave Romen this positive review! We are honored to have had the opportunity to work with you and we are glad to hear that Romen could provide you with top notch service. We are pleased to hear that he took his whole day to work with you and was very patient with you while you made a decision on what vehicle you really wanted. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Honest place. Romen is awesome!
by TLo on 08/28/2023great experience. met Romen the salesman. He was very helpful and didn't lie or give the run around. if he wasn't sure about something he would find out for me. Helped us get the price we wanted too. They don't waste your time here and… Romen was honest the whole time. Honesty goes a long way for me. Thank you Romen. i recommed seeing Romen if you're looking for to purchase a vehicle.Thank you for leaving Romen this 5-star rating! We are pleased that he took great care of you and made your experience with us here at Walter's Audi as smooth as possible. Our guests' satisfaction is our utmost priority. He will be honored to have earned your kind recommendation. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Amazing Experience All Around!
by Stephanie Hegedus on 08/26/2023The entire process at Audi was seamless. This was a huge decision and the entire team was so patient with us every step of the way. Everyone truly went above and beyond to help us make the decision and to make sure we were able to make an… informed decision. We were in such great hands the entire time. We drove to CA from AZ and it was 10000% worth it. We cannot thank everyone - especially Josh, Rob, and Kevin enough for the exceptional customer service. Thank you from the bottom of my heart for such an incredible experience! You all are part of a memory I’ll remember forever!Stephanie, Thank you so much for your wonderful review! We are honored that you made the drive from Arizona to visit us here at Walter's Audi here in Riverside, California, and we are so glad that Josh, Rob, and Kevin took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Audi- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Refreshing Atmosphere and Incredible Customer service
by Tiahni on 04/13/2023I recently just purchased a vehicle from this Dealership. I’ve been searching for a vehicle for quite some time and had my eyes set on a particular vehicle that I just had to take home. Let me just note the whole staff is absolutely… incredible. Watching the way they all work together and create such a welcoming and fun atmosphere is not something you typically see in Sales environment. So talk about a dream team! I was assisted by Romen Artalejo, he is not your average salesman. He did not deter me or try to oversell me like your typical saleman. He listened to everything I wanted and expected from the vehicle and worked damn hard to make it happen, along with David. They both made the process smooth and enjoyable! I strongly recommend this dealership when searching for a vehicle. If you ever find yourself wandering their lot, seek out Romen !Tiahni, Thank you for sharing the positive experience you had with Romen and David here at Walter's Audi! We are so glad that they could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority, and we are honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
Quick and courteous
by Rebecca Saunder on 01/16/2023I purchased a car today from Walter's Audi in Riverside. I received excellent service from Joshua Rambow. From the first call and text from Jessica to the pictures and video that Joshua sent, the appointment, purchase and paperwork went… smoothly and quick.Rebecca, Thank you for choosing Walter's Audi and for your wonderful review! We are so glad that Joshua and Jessica could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager
A great “personal” experience!
by DD on 01/07/2023I purchased from Walter’s for the first time, and after this experience, not for the last time. The sales stuff catered to my needs and creating a personal experience for me. The personal touch and willingness to negotiate a good deal… meant the world!Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are so glad that our team took great care of you and made your experience with us top-notch. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager
Walter's Audi is the best!
by Lisa on 09/30/2022My salesman Romen made the whole buying process super easy! After a few phone calls, my mother-in-law was ready to buy her first Audi. Romen was patient and kind and really professional. He took his time to answer all of her questions &… concerns. I recommend going to Walter's and asking for Romen!Lisa, Thank you for leaving Romen this positive review and recommendation! Providing top-notch service is so important to us, and we are glad that his efforts could meet your mother-in-law's satisfaction. We wish her the warmest congratulations on her first Audi- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Roman was great. Dealership was easy to work with
by Mike Pazmino on 09/30/2022First time at this dealership Roman my salesman was patient and answered all my needs. He helped me get what I wanted and made the process easy. I was in and out. I will recommend him to all my friends and family. Thanks RomanMike, Thank you for leaving Romen this positive review and recommendation! We are so glad that he could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Exceptional Service from Joshua
by Leila on 08/02/2022Joshua made my entire buying experience effortless. This is my second time purchasing from Walter's Audi and being lucky enough to have Joshua as my salesman again. His knowledge, salesmanship and service are above and beyond all… expectations of exceptional service. He guides you through all your options seamlessly, he doesn't leave a detail behind and makes the entire car shopping experiencea breeze. He keeps in touch with you throughout the years and makes sure you truly love your vehicle and know all it's features for your advantage. His service is calming and reassuring every step of the way from test drive to financing. Joshua, thank you for all that you do for us.Leila, Thank you for leaving Joshua this positive review review and recommendation! We are so glad that he could provide you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to let us know if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Great Salesman!!
by James Williams on 07/30/2022Joshua was great! He was very pleasant and helpful. Very professional and knowledgeable and not pushy at all. He spent a lot of time explaining everything to us and making sure we were comfortable with our choice of car. We would highly… recommend him to anyone looking for a new car!James, Thank you for leaving Joshua this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible, and he will be honored to have earned your kind recommendation! We wish you the safest of travels- on behalf of the entire team!
Outstanding service- Joshua Rambow
by MW on 06/14/2022Joshua Rambow made buying an Audi a great experience. He was eager to help and answer any questions we had. Even after the deal was done!Thank you so much for your wonderful review! We are happy to hear that Joshua provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Wonderful Experience
by Myers Fam on 06/01/2022This was the easiest and most professional dealership we have ever worked with. Stephen Garlatta was extremely efficient and had excellent customer service. We will be back next time we are in need of a car!Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Stephen's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to an opportunity to work with you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
Happy about my purchase
by Sasha on 12/24/2021Just purchased a 2022 Q3 Audi. I love how it drives, the interior and it looks great too! Took it on a test drive, loved how comfy the seats are! Can't wait to take it on a long drive! If you want great customer service, go see Dave… Duarte at Riverside Audi for your dream car!Sasha, Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Dave provided you with a top-notch experience! He will be delighted to know how confident you are in his efforts. We wish you the warmest congratulations on your dream vehicle- on behalf of the entire team! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager
The story of Walter's Audi becoming one of the most respected car dealerships in Riverside starts back in the country where Audi, and owner Walter Kienle, were born. Born in Germany to Swiss parents, he came to America as a young man with a background as an automotive mechanic. After a brief stint in the U.S. Army, which included a term in Riverside, he decided that's where he wanted to go to make a living.
Walter moved his family out west from New York and opened up an automotive repair business that specialized in European models. It was in 1965 that he got the license to begin selling cars as well and stuck to the European brands that he was familiar with. That is just the beginning of Walter's Automotive, as you may know. Walter's Audi is a proud member of a family owned dealership group that has great ties to this wonderful city.
The Kienle family believes in giving back to the community that has supported it for over 50 years. Walter's Children's Charity Classic has raised over
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Thank you for your positive review, Josh! We work extremely hard to ensure our guest's experience is as pleasant as possible here at Audi Riverside, and we are glad that Joshua took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager
by Audi Riverside on 05/29/2025