Lithia Toyota of Redding
Customer Reviews of Lithia Toyota of Redding
Review type:
Salesman Paul Saunders
by The_Moores on 02/03/2015We just bought a certified used car from salesman Paul Saunders. He was very nice, professional and easy to deal with. Would highly recommend anyone to talk to Paul about buying a vehicle. Thank you Paul!Prius purchase perfectly performed
by Hiwattpanels on 11/10/2014The sales staff members were well informed, articulate and patient. They helped guide our choice to what was the most suitable model for our needs and expectations. There was no pressure, just information and purposeful questions about… where and how we most often drove. Their input helped insure our satisfaction with our purchase, and saved us considerable money as well. We will be doing business with your organization again.2014 Avalon purchase
by JNPRedding on 09/07/2014Friendly Sales Staff. Fair trade in value. Sales people who dealt with us were very knowledgeable regarding all the various features of the vehicle we purchased.Paul is the best!
by Sashton0402 on 09/04/2014Very awesome, helpful and friendly crew! Paul and Matt were exceptional!Some things never change
by Bukbustr on 09/04/2014Dealing with Lithia is seamless. My only complaint is the process industry wide isn't streamlined enough to reduce the amount of time spent. Took 4 hours with minimal time spent deciding on vehicle. Again I say that the dealership in… Redding is great, freindly and very helpful. Bought 3 vehicles there in the past 4 years.new car purchase
by ben127 on 10/01/2013updated 07/25/2025This purchase was one of the easiest that we have done. The deal was excellent and the salesman was very helpful. The sales manager and financial person did not apply pressure on us. I will buy from them againPoor knowledge
by lilldog5 on 01/03/2013updated 07/25/2025We were interested in purchasing a new Toyota Prius Persona and no one in the dealership knew anything about it, even the sales manager! We ended up going to Roseville Toyota and purchased a new prius. We told them they could and perhaps… should look up this new model on the internet. When we called Roseville Toyota they not only knew about it but told us when they were expecting a shipment in.Lilldog5 - I am sorry that you were disappointed with your recent experience. At the time of your visit, we had no information on the new model Persona special edition as it had not yet been allocated to our store. Keeping up-to-date on product knowledge is an ongoing process, and I appreciate you bringing this to our attention. I sincerely hope that you enjoy ownership of your new Prius and welcome you to visit our facility if you need anything in the future. Regards, Don Butler General Manager
[non-permissible content removed]
by stopbm on 03/01/2014updated 07/25/2025I took my Toyota Tundra in for it's 6 month service. It had 3,500 miles on it. I was told that I had to wait until my truck had 5,000 miles on it even though the owners manual specifically states that "if after 6 months take your toyota in… to get serviced, Don't wait for 5,000 miles. Additionally, I bought the lifetime oil changes that was guaranteed to be done every 3 months or 3,000 miles, They said they wouldn't do it until 10,000 miles. I know it is recommended to be done every 10,000 miles, but I purchased the lifetime oil changes because I didn't want to wait that long. Obviously a Breach of Contract. I called to have my Tundra towed out of the mud and was told that it was going to cost me $100. When I purchased it I was told it didn't matter where I was they would tow it, bring me gas, give me a jump, fix a flat at no charge to me, "That is toyota care" Toyota said they were wrong and said they aren't responsible. I disagree, Toyota should be held responsible to make sure their dealers do what they are supposed to do. This dealership diliberatly lies to get you to buy a vehicle and then latter it's up to you to sue! I WILL BE SUING! Drive to sacramento or somewhere else to buy your toyota. It will be worth it. If you buy from Lithia Toyota of Redding document everything you are told. You will need it when you have to sue later on down the road.Hello, We are sorry for any miscommunication on your service and oil change. Your experience did not live up to expectations yours or ours. We should not have turned you away, the Toyota Servicing was available to you at this time. Toyota Care does offer 24-hour Roadside Assistance, off-road assistance is not included in the coverage. We are sorry if this was unclear to you, we should have taken the time to explain it to you more concisely. I would be happy to discuss this with you further if you wish. Please contact me at (530) 223-2600. Sincerely, Don Butler, General Manager.
Toyota Tacoma
Toyota Tundra
Toyota Camry
Toyota 4Runner
Welcome to The Lithia Toyota of Redding Dealership, where we have provided quality service along with a wide selection of New and Pre-Owned vehicles to California drivers since June 1998. Almost twenty years since our beginning and we still offer competitive prices on new Toyota models such as the Corolla, Camry and the 4Runner. View and compare our vast selection of new and pre-owned cars to find the model that suits your lifestyle and personality best.
When you shop at a Lithia Dealership, you are receiving a vehicle from the 4th largest publicly traded automobile retail in the nation. Our professional sales and service teams are more than qualified to assist in finding you the perfect new or pre-owned vehicle at an affordable rate as well as maintaining the well-being of your vehicle.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Thank you so much Ben. It is our mission to make sure everyone not only enjoys their purchase but also is treated as a valued and appreciated customer by all staff members. I will relay your comments at the full staff meeting on Saturday. Enjoy your new Toyota. Sincerely, Don Butler, General Manager
by reddingtoyota on 10/01/2013