Lithia Chevrolet of Redding
Customer Reviews of Lithia Chevrolet of Redding
Review type:
S.og check
by Dwtamagno on 04/10/2024Great work! Went in for smog check failed...diagnosed problem ordered part...replaced part...passed smog check. Thank youService rip off
by Jeff D. on 12/26/2022Brought my 2017 Silverado in for what I thought was a transmission issue. They told me I had a miss firing engine and that I needed to replace my engine at a cost of 8-10 thousand dollars and I was also told that they couldn’t get a… replacement engine. I took it to an engine shop and found that it was just spark plug wires that cost $133.00 . They either just spent 5 seconds on diagnostics or they attempted to rip me off! Either way this service department has been a disaster for 10 years that I k ow of.I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Blayne Odell - Service Manager
Dealer recall and oil change
by Richard on 05/20/2022Dealer took way longer than was needed and didn't do what they promised to do.Richard, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mathew Goodwin- Service Manager
Service
by Lithia..... on 03/15/2019updated 03/22/2019Fast exceptional service. People are super nice.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Team at Lithia Chevrolet of Redding
Lithia chev
by Tiffany on 01/02/2019The people are amazing! Thanks Jay you always make us feel comfortable. Your customer service is outstanding!Tiffany, we're happy you found our staff to be so supportive during your experience here at Lithia Chevrolet of Redding. We can't wait to see you again, have a great day.
Lithia VIP service
by 2016Camaro2LT on 11/21/2018Redding Lithia has great people in the service dept. Well throughout the whole dealership. Very friendly, professional and courteous. I am very picky about my car and they recognize my concerns.thankful
by patty on 10/27/2018The service department went above and beyond for me on my last visit!review
by jerrine on 09/01/2018We have bought several trucks from this dealership.They have always been friendly , helpful , and very knowledgeable about there products. We have 3 dealerships in our area but have chosen to go to see Tom Ray because hes been all of the… above and is like family nowWe will buy again there in the future !!Running Boards
by SecondTime on 05/21/2018Lithia Did exactly what they told me they would do. They met every expectation.great service
by 1james1950 on 05/11/2018meet and exceeded all expectationsPurchase Review by Ramon Perez
by azray69 on 12/27/2017In 15 minutes and 2 short conversations, Charles found my exact truck where as another local dealership wasted 3 hours over 3 days of my time. I also got $9,000 off from Charles whereas the other place only gave me $3,000 off a vehicle I… didn't want! Really? I'm really picky but Charles delivered more than I expected and he really listened to what I really wanted right up front. He has very direct and offered advice about what I didn't know about the truck. I really wanted something very specific and Charles made it worth buying this truck from this dealership which was over 650 miles away from Las Vegas. Thank you Charles for my 2018 Chevy Silverado LTZ Z71 in Cajun Red!Oil change
by Juliehurst87 on 12/15/2017updated 12/26/2017Service was great, friendly and my appt was finished in a timely mannerService repair
by dodgerfan66 on 09/22/2017I took my truck into the shop to have the transmission looked at. After their inspection, it was determined that the torque converter needed attention. My service writer that assisted me was William. He was able to get us into a rental… vehicle while my truck was being tended to. He kept us constantly informed of my trucks progress throughout the whole process. Needless to say my wife and I are very pleased with our overall experience and the great customer service that was bestowed upon us by William and Lithia Chevrolet.Oil Change
by Sonopro on 06/21/2017My oil change took less time than expected. I was very appreciative.not a review
by donthaveasc on 06/04/2017updated 06/13/2017cost of wheel alignment seemed a bit high but my usual mechanic didn't have the necessary equipment so I may be out of line in complainingFast and friendly.
by chetthejet on 02/02/2017Took truck in for a recall. Problem was fixed quickly and works fine. As always, service as fast and friendly.Flat tore
by Y2kdebbie on 01/02/2017updated 01/09/2017Had my new car for 101 miles ran over a screw. Flat tire. They fixed it. No questions. Thank you LithiaService Maintenance!
by billswebsite16 on 12/11/2016We were pleased with our Service Maintenance. They complete all the necessary Service checks, Oil Change & complete two recalls when we had our pickup there. Everyone was friendly & courteous to us. They did an excellent job.Thank you
by DonnaDD on 11/05/2016updated 11/16/2016Thank you for the Great service today! Last time I was in for a new tire. I asked to have the tires rotated and they weren't. I told the man in the service department I felt a wobble and was told trucks aren't meant to go fast. This time I… spoke to a woman and told her about the wobble and asked to have the tires rotated with the oil change and recall service. It took a little longer then promised but sooo worth it! A print out was left in my truck telling me how out of balance my truck was and this time the tires were rotated like I asked and my truck does not wobble anymore! Thank you for fixing it!!!!windshield washer reservoir
by LarrySBall on 10/02/2016Lithia took good care of me and my vehicle. My service adviser, Brian was very professional and informative.
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Tahoe
Chevrolet Colorado
Chevrolet Dealership of Redding is committed to excellent service! At Lithia Chevrolet of Redding, we work hard to provide a genuine experience for our customers. You deserve a great Chevrolet experience! Whether you are looking for a new or used car, part, or service, our team in Redding, CA will treat you like family. With our huge selection of used cars, trucks, and SUVs, there is no limit to what you can find. At Lithia Chevrolet of Redding, we work hard so you can drive away happy. Search through our inventory online today to find the car that's perfect for you! Chevy is America's favorite car, and our dealership has the best specials to keep you on the road and your budget in check. Shop our model research page to learn more about Chevy's most popular models and take a test drive today. Visit our dealership today and see how we're changing the way you think about car dealerships!
- Instant Financing
Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Blayne Odell - Service Manager
by Lithia Chevrolet Of Redding on 04/12/2024