Lithia Chevrolet of Redding
Customer Reviews of Lithia Chevrolet of Redding
Review type:
Unless you want to buy a car with existing issues, don’t buy from here!
by Kari on 06/07/2023This dealership is horrible. They sold us a three-year old car that ended up having leaking drive shafts within two months of buying it. They also sold us a $2,500 extended warranty that was useless. This dealership does NOT back up the… cars they sell. Do not buy from them!!Amazing
by Madalena R. on 11/15/2022updated 11/21/2022Had an amazing experience the gentleman that helped us was Cheyne, very helpful in finding the right car for us. Answered all my concerns and questions very friendly would highly recommend.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Logan McShane- General Manager
Purchase of 2022 Trax
by rpanks71 on 07/27/2022Very easy experience, our sales rep James did a fantastic job! I went from looking at a used base model that I wasn't very thrilled about to now driving a brand new, not so based model Trax and the cost difference was next to nothing, I'm… so glad he shared the information on the cost difference. I am so happy with my Trax!!Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Logan McShane- General Manager
Best car buying experience I've ever had!
by Richard Hart on 03/17/2022I've been buying new cars for 35 years. I've never purchased a Chevy though. This is my first. Had it not been for talking with Cheyne Birdsong, I might have gone with Ford. Cheyne is by far the best sales professional I have ever worked… with. Cheyne knows the product unbelievably well and his professionalism, integrity, hustle and ability to be so genuine is something I really haven't experienced before. You are lucky to have this guy working for your business. He created such a wonderful buying experience for me. I decided to drive almost 700 miles "one way" just to meet him and buy a vehicle from him. This is a vehicle purchase I will honestly never forget. It's hard to put into words how special this purchase was for me because of Cheyne. This guy works so hard to make the customer truly feel respected and important. I've been a senior real estate manager and managed many people of the last few decades and if I were still in the business, this young man is someone I would very much want on my team. And that's putting it mildly. In a time where there are so many people in customer service that are either too busy or unmotivated to do a good job much less go the extra mile, it is almost shocking when you meet a guy like Cheyne that operates at such a professional level with the kind of respect and "can do" attitude he has. I honestly went to about 5 dealerships locally in southern California and I made the decision to drive 1,400 miles round trip to buy a car from Cheyne. I think that says it all. Thank you for making this such a memorable time. My wife is so happy with her new SUV. She'll drive it for many years to come! All the best, Richard HartIt was a pleasure to read about your first buying experience working with <STAFFER FIRST NAME/S>. Congratulations on your new <CAR MAKE/MODEL>! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Logan McShane- General Manager
New silverado
by acosta on 10/31/2018updated 11/08/2018David and Jason did a great job. This was a big purchase for me. My first new vehicle. It was a great experienceSALES
by XXXXXX on 10/29/2018Great sales professional mark weckeker was the very bestNo hassle great experiencr
by Chris on 07/19/2018Had a great experience with James! No hassle and very friendly staff!Great People to Deal With
by mtngoat56 on 08/22/2017updated 09/12/2017We have purchased four vehicles from Lithia Chevrolet of Redding. All have been great vehicles and we have had super service. The sales team was the best on our Chevy Colorado. I cannot say enough good things about Lithia Chevrolet. Thank… you Jon.Steve Was Great
by acarruesco on 06/14/2017updated 06/27/2017Steve did a great job. He was flexible and thorough in walking us through each vehicle we looked at.Completely satisfied
by Hartshapi on 06/22/2017I really appreciated how much Mark took the time to review each car with us and walked us through the lot to pick out the car we wanted. He was extra personalable allowing us to contact him after hours and at our our time. Thank you lythia… Chevrolet and MarkTom Lee
by Scotti1211 on 04/19/2017updated 05/03/2017Tom Lee is one the best salesman I've ever worked with. We had one price he stuck to that price no gimmicks no games.. I want to thank him for not charging 20,000 extra dollars for that car like clown Motors down the street would have.… Thank you very much Tom outstanding experienceGreat Salesmen
by jsherm07 on 03/31/2017updated 04/07/2017Christian and Charles did a great job helping me out. They didn't have the truck that I wanted, so they found the one and had it brought to the dealership at a great price. The process went super smooth. Great guys and super easy to work… with.2016 suburban purchase
by Gregbabcock on 02/23/2017We are very pleased with the purchase of our vehicle. We feel that we paid a fair price and it is very clean for a used vehicle. We were disappointed to find the vehicle was sold to us with a patch in the tire without it being disclosed to… us before purchase and feel the vehicle should've had new tires put on before it was sold.Great experience
by Kevbraves on 02/10/2017Tom Lee and Chris Wilson made buying a new car fun and easy! Even if I were to move I would come back to Lithia Chevrolet of Redding to do all my car buying.2016 Chevy sonic
by Mbagnato on 01/30/2017I really liked the service that we got when we purchased our 2016 Chevy sonic. I love the car. Thank you.Exceptional Service & Organization
by lcroley on 12/21/2016updated 01/02/2017I loved the Lithia Chevrolet family. They truly took care of my husband and I with no strings attached, gimmicks, or scams. We dealt with a highly professional and organized team. Going to any other dealership would be to simple sell… yourself short of a great deal!Great service and great staff
by JeremiahK on 10/14/2016My wife and Inhad a great experience at Lithia Chevrolet in Redding. Josh, our salesman was great. He worked hard and did his best to get us the best deal possible on our 2016 Silverado. We plan on buying our next vehicle from them.2015 Volt
by polo11 on 11/02/2014I bought a 2015 Volt. Staff honored their side of the deal and service was excellent.The Best
by C0astal on 07/22/2014We have bought 4 vehicles at Lithia in Redding and they are always very easy to get along with, no high pressure sales and they allow the vehicle to sell its self. Professional, courteous and quick. We travel 4-5 hrs away to do business… because they are so helpful and professional. Thanks to the entire crew from sales to financing to service. We refer friends an clients to Lithia Redding every chance we can.
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Tahoe
Chevrolet Colorado
Chevrolet Dealership of Redding is committed to excellent service! At Lithia Chevrolet of Redding, we work hard to provide a genuine experience for our customers. You deserve a great Chevrolet experience! Whether you are looking for a new or used car, part, or service, our team in Redding, CA will treat you like family. With our huge selection of used cars, trucks, and SUVs, there is no limit to what you can find. At Lithia Chevrolet of Redding, we work hard so you can drive away happy. Search through our inventory online today to find the car that's perfect for you! Chevy is America's favorite car, and our dealership has the best specials to keep you on the road and your budget in check. Shop our model research page to learn more about Chevy's most popular models and take a test drive today. Visit our dealership today and see how we're changing the way you think about car dealerships!
- Instant Financing
Thank you, Kari, for taking the time to share your recent experience at Lithia Chevrolet Of Redding. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Logan McShane- General Manager
by Lithia Chevrolet Of Redding on 06/09/2023