Mark Christopher Buick GMC Chevrolet
Customer Reviews of Mark Christopher Buick GMC Chevrolet
Review type:
Mario Camarena
Mario Camarena
by 2925Mar on 07/08/2025Best experience buying a new 3500hd Silverado. Easy and fast Alex was ver knowledgeable and very attentiveThank you for your wonderful review! I'm thrilled to hear that you had the best experience buying your new 3500HD Silverado at Mark Christopher Auto Center. Alex truly excels in providing knowledgeable and attentive service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Transmission problems!!!!
by Lisa on 06/25/2025Took my 2018 Traverse/62,000 miles because I was having transmission issues. They told me I needed my transmission rebuilt and it was going to be $10,500. (Just out of warranty) History shows I had problems and tranny work done at 10,000… miles. How does Chevy get away with this? This car was purchased brand new. I called GMC to see if they could work with me and was denied. I asked if the dealership could work with me and was denied. They clearly don’t “take care for loyal customers in time of need”. BEWARE I picked up my car and took it elsewhere for the repairs.Thank you for sharing your experience, Lisa. I understand your frustration regarding the transmission issues with your 2018 Traverse, especially given its history. At Mark Christopher Auto Center, we strive to provide the best service possible, and I appreciate your feedback. Please feel free to reach out to me directly if you’d like to discuss this further or if there’s anything we can do to assist you in the future. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Oil change
by Oil change on 05/14/2025waited for the service advisor to help me almost 10 minutes, she was in a deep conversation with another employeeThank you for your feedback. I understand that timely service is important at Mark Christopher Auto Center, and I appreciate you bringing this to our attention. We strive to provide excellent customer service, and your experience helps us to improve. If you have any further concerns, please feel free to reach out to me directly. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great Service all around!
by sbenson on 04/23/2025Greg worked to find me the perfect car. he listened to my wants and needs to make sure he found the right one. When we went down to pick it up JC took great care of us and made sure we had everything we needed before leaving the… dealership. I brought my 9 year old daughter with me and they all treated her like she was the one buying the car:)Thank you for sharing your wonderful experience with us at Mark Christopher Auto Center! We're glad to hear that Greg was able to help you find the perfect car and that JC took such great care of you and your daughter during the process. We pride ourselves on providing exceptional service to all our customers, big and small. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
New silverado
by T Bradley on 04/22/2025Great experience, polite & easy to deal withThank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and found our team polite and easy to deal with. Your satisfaction is our priority, and we look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Service Department
by Summer. on 03/09/2025Service was great. I was always informed of what was going on with my vehicle and the time frame of when I could expect it to be completed. Nobu was great and helped me every step of the way.Thank you, Summer! We truly appreciate your kind words about your experience at Mark Christopher Auto Center. It's fantastic to hear that Nobu provided great assistance and kept you informed throughout the process. We look forward to seeing you again for any future vehicle needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
New 2025 Silverado purchase!!
by Jherrera on 01/17/2025updated 01/23/2025Mario our salesperson was awesome!! He was involved with our experience from the moment we stepped drove up to the dealership! Was patient and even bought our 4 year old lunch while when finished out paperwork! I will be recommending Mario… to all my friends and family.Thank you for your kind words! We're thrilled to hear that Mario provided such an exceptional experience at Mark Christopher Auto Center. It's great to know he went above and beyond, even treating your little one to lunch! We appreciate your recommendation and look forward to welcoming you and your friends and family back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
2025 Chevrolet Trax 2RS
by MunozVM on 01/09/2025updated 01/16/2025I had a great experience with my purchase. The staff and especially, Thomas were very friendly, attentive and knowledgeable. The process was fast and easy! I would definitely recommend your dealership!Thank you for your wonderful review! We're thrilled to hear about your great experience with us at Mark Christopher Auto Center. It's great to know that Thomas and our team made your purchase fast and easy. We appreciate your recommendation and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Excellent Dealership
by Andrea B on 10/26/2024updated 11/04/2024Taylor did an awesome job in helping us out get our truck. He was knowledgeable and respectful as he did not try to oversell anything we did not want or need, offered once and if we said no left it alone. We as customer appreciate that. We… will definitely be returning to Mark Christoper and requesting Taylors help with a new vehicle we plan on purchasing.Thank you so much for your wonderful review! We're thrilled to hear that Taylor provided you with excellent service while helping you get your truck. At Mark Christopher Auto Center, we strive to offer a respectful and informative experience without any pressure. We can't wait to assist you with your new vehicle purchase in the future. See you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Service
by RodStad on 10/14/2024Always above and beyond. From Service manager to delivery, under promise and over deliver. First class in service and also very timely. I go nowhere else.Thank you so much for your wonderful review! We at Mark Christopher Auto Center appreciate your kind words and are thrilled to hear that our team consistently delivers exceptional service. We strive to meet and exceed your expectations, and it’s great to know that you always feel taken care of. We look forward to seeing you again for your future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Best sales person
by Ramon Fonder on 07/31/2024Chris Cuevas could not thank you enough. You made it happen thank you for all you doThank you, Ramon, for your wonderful review! We're thrilled to hear that we could help you and appreciate your kind words. At Mark Christopher Auto Center, we strive to make every experience a great one, and it’s rewarding to know we succeeded with you. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Great experience
by Stanley on 06/27/2024Great experience and would do it all over again, great salesman and manager, truly happyThank you for choosing Mark Christopher Auto Center and for sharing your positive experience, Stanley! We appreciate your kind words about our salesman and manager. We look forward to assisting you again in the future. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Amazing service
by Christian on 05/09/2024Everything was smooth and easyThank you, Christian! I'm glad to hear that your experience with Mark Christopher Auto Center was smooth and easy. I strive to provide excellent service to all our customers. Let me know if there is anything else I can assist you with in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Oil change and air bag recall
by OhyouDolls on 02/21/2024Normally they honor discounts but refused to give due to the type of vehicle. Quoted 4 hours and took a little over the time quotedThank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
2014 Silverado Repair
by XXXXXXX on 02/10/2024Excellent experience. They diagnosed the problem, ordered the part the same day and completed the repair the following day.Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Service Experience Feedback - Camaro Maintenance at Mark Christopher
by Danny Vargas on 02/04/2024I recently had my Camaro serviced at Mark Christopher, and I wanted to share my experience with fellow car enthusiasts. Overall, I had a positive experience, but I believe a notable issue is essential to bring to the community's… attention. The dealership's staff was courteous and the facilities were well-maintained, creating a welcoming environment. The service was prompt, and the team addressed the specific issues with my Camaro efficiently. However, upon closer inspection post-service, I noticed a misstep in the tire rotation. Since my Camaro has staggered tires, they were rotated incorrectly – a detail that might have been overlooked during the final inspection. While this did not significantly impact my overall satisfaction, it highlights the importance of thorough checks before returning vehicles to customers. As an enthusiast who values their ride, I recommend owners check their vehicles carefully before leaving the dealership after service. It's a simple precaution that could catch minor oversights and ensure your vehicle is in top-notch condition. Despite this oversight, I want to emphasize that my experiences with Mark Christopher have generally been positive. The staff's professionalism, service efficiency, and overall customer experience are commendable. By refining their final inspection process, I believe the dealership can continue providing excellent customer service.Danny, thank you for providing this feedback about your experience at Mark Christopher Auto Center. Our goal is to always provide a positive experience and hearing your comments helps us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Mr
by Abraham on 01/10/2024Briam Sandoval was great very down to earth. Looking out for us & treated us very well. He stayed 2 hours after his shift ended & was still very happy to help us decide to take our new vehicle.Congratulations on your new vehicle, Abraham. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Briam was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Great Service
by Cjarroyo on 01/05/2024I bought my new 2024 Trax from Mark Christopher Chevrolet and was helped by Thomas. He was super helpful, and straight to the point. I would recommend that you ask for him if you go to buy a new vehicle.I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Satisfactory
by S Rivas on 02/24/2023Great experience with the sales person Rami and the manager Mike. I explained to both want were my interests with a truck I was purchasing and they helped me with such requirement. I'm very happy with my new truck and the purchase… experience was satisfactory.Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Oil Change
by Mr. Player on 06/25/2021On 4/23/21 I was in line before you opened to get an oil change, it took about 2 hours for the oil change. When I was called to pay for the oil change I had to wait about 20 minutes for the service department to bring my car up front, i… had to go back inside and ask for my car after about 10 minutes. On 6/18/21 I had to travel to the San Francisco Bay area to attend a funeral, and I returned home on 8/19/21. When I got up on the 20th I noticed an oil stain in my driveway, I thought it might have been from my 97 Explorer, it wasn't, it turns out that the oil leak was coming from my 2018 Chevy Malibu that I had service at your dealership on 4/23/21. The technician who serviced my car apparently didn't tighten the oil filter enough so it started leaking oil (I have pictures of the filter with oil on it and the filter being retighten). Thank GOD the filter didn't fall off during my travel to and from the bay area. Please advise this technician to make sure to tighten your customers oil filters to prevent anything worse from happening. Thank you, Wendell PlayerYour feedback has been forwarded on to our team and we are currently looking into this matter.
SERVICE DAMAGE
by CARREON on 06/08/2021All though I'm usually satisfied with Mark Christopher's service department, I was getting my throttle body serviced and cleaned,and I was told that the intake duct had a "TEAR/HOLE" in it and had to be replaced,@$100.00 part charge. After… viewing the replaced part it had a Fresh Tare in it. If it would had been there originally I would have felt it in the performance, but it felt the same driving out as it did driving in.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Chevrolet Silverado 1500
Chevrolet Malibu
GMC Acadia
Chevrolet Colorado
Family owned and operated since 1975, with a friendly staff that can help you find your next new Chevy, Buick, Cadillac or GMC. Our new and used vehicle dealership is an auto center that serves the areas of Ontario, Corona, Chino and Rancho Cucamonga, California, so don't hesitate to drop by for a personalized shopping experience today! We have a range of vehicles to explore, from quality brands like Chevrolet, Buick and GMC and even stock a number of commercial and fleet vehicles so that all your transportation needs can be meet with ease. We enjoy extensive operating hours, employ knowledgeable professionals, and assist with all auto search facets, so contact Mark Christopher Auto Center today!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- Arabic
- Chinese
- Spanish
Thank you for your wonderful review! I'm thrilled to hear that you had the best experience buying your new 3500HD Silverado at Mark Christopher Auto Center. Alex truly excels in providing knowledgeable and attentive service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com
by Mark Christopher Auto Center on 07/09/2025