Customer Reviews of Hemborg Ford
Review type:
Ford Lariat F 350
Ford Lariat F 350
by Martin on 04/06/2024What I liked about my experience at Hemborg is that I went in randomly and that same day I was able to make a deal with the truck that I was looking for. Scott Baxter took care of me like family. I told him what I wanted and he delivered.… The sales manager Ron also made me feel welcomed and they answered all my questions and concerns.Martin, we love hearing about customers who have had a terrific experience at Hemborg Ford. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Hemborg Ford Team
Great service
by Ricardo on 04/06/2024My service advisor was Portia and she was very helpful and professionalRicardo, it’s great to know that Portia provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Vehicle Service
by Michael on 04/06/2024Dropped off vehicle for oil change and got a call when it was ready for pick up. Quick paperwork, no hassle.Hi Michael, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Hemborg Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
bought my truck from Hemborg....again!
by David on 04/03/2024friendly, worked with me and willing to dealDavid, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Hemborg Ford Team
Truck service
by David on 04/02/2024Great service adviser, work done on time.David, thank you for taking the time to share your feedback. Each employee is a valued member of the Hemborg Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Excellent service
by Robert on 12/29/2023Luis in service department is outstanding and always courteous and friendly. Updates me on vehicle status regularlyThanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Bronco Sport
by John on 12/24/2023My sales rep. Liz made the process very easy and kept me up-to-date. She probably returned phone calls and work with me on the price.John, I am ecstatic to hear about your positive sales experience with us! I will share your feedback with my team and hope to see you again soon! Sincerely, The Hemborg Ford Team
Winning!!
by Nancy on 12/14/2023Always friendly and ready to helpThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Nancy. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Good communication throughout the order process
by Kenny on 12/07/2023I appreciated how I was continually updated by someone at Hemborg Ford concerning the order process. It was quite a wait, but of course, it wasn't Hemborg Ford's fault.We appreciate you for letting others know about your experience, Kenny! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hemborg Ford Team
I’ll be back!
by Ernest on 11/30/2023Super duty Rudy really listened to what we wanted to do. He then helped it to hsppen. Fred in finance was great too! Helped us to get the financing that worked.Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, The Hemborg Ford Team
LC
by LC on 11/22/2023Easy drop offThank you for the amazing five-star rating, LC! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Hemborg Ford Team
Hemborg Ford professionalism
by Lee on 11/16/2023I have not had anything but positive experiences at your dealership.Lee, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Hemborg Ford Team
Hemborg
by Charles on 11/06/2023Very helpful sales staff. No pressure.Charles, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Hemborg Ford Team
Ford Service
by Laura on 11/05/2023How quickly Hemborg gave me an appointment that firmly schedule and all that was required was resolved.Thank you for your wonderful feedback, Laura. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Great Service
by Katherine on 10/24/2023updated 11/02/2023Very helpful staff - made the process easyThank you for leaving us this great review, Katherine! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hemborg Ford Team
Do it!
by Luis on 10/28/2023I found a 2024 Mustang GT PP, 401A on Ford’s inventory website and was directed to this dealer. From the get go Ms. Cobb and Mr. Hawkins were really nice, super helpful and we were able to seal the deal —a really good deal— super quick and… over my kid’s birthday weekend. I was able to make the drive that Monday, spent a bit more than an hour in the dealer, and drove back home in my new Mustang.Thank you so much for taking the time to share your feedback with us, Luis! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hemborg Ford Team
My purchase experience
by Richard on 10/24/2023I was going through a very difficult time dealing with my accident and having to buy a new car to replace my previous car was definitely not something I was excited about doing. Renee and Richard were understanding, kind, and thoughtful… during the entire purchasing process.We appreciate you taking the time to share your feedback with us, Richard! We work hard to make sure our guests have an understanding, kind, and thoughtful experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Hemborg Ford Team
Quick, clean , easy deal.
by Terrence on 10/15/2023Great experience at Hemborg Ford. I found my new truck online, worked out the deal over the phone, came in and spent 30 minutes signing paperwork, and off I drove. Quick, clean, and easy.Thank you for the kind words, Terrence. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Hemborg Ford, we value our customers and we look forward to seeing you down the road. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com
Quite an Experience
by Matthew on 10/08/2023I printed out the vehicle we wanted to order with everything we wanted on it and drove it to Hemborg with a check for the down payment. Maverick arrived and Hemborg added things we did not authorize as per their policy.Matthew, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Hemborg Ford Team
Best Buying Experience Ever!!
by JohnnyT on 10/03/2023The sale associate Selena Nunez was very friendly and helpful. The finance associates too were very helpful and tried their best to make sure I walked away with a fair deal.Thank you so much for this lovely review, Johnny! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Selena and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Hemborg Ford Team
over all buy was easy.
by Gregory on 09/25/2023delivery was out of town,went prefect.Thank you so much for taking the time to share your feedback with us, Gregory! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hemborg Ford Team
Hemborg Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Norco area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 1900 Hamner Avenue Norco, CA 92860.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Hemborg Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (866) 401-8631.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Spanish
Martin, we love hearing about customers who have had a terrific experience at Hemborg Ford. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Hemborg Ford Team
by Hemborg Ford on 04/09/2024